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"I hate leaving a bad review when the staff was so friendly—but this experience was bad enough that I feel I have to. We were initially assigned a room that was extremely dated and had a hot tub right in the sleeping area. Unfortunately, everything was covered in dust, the carpeting was dirty, and the bathroom had stains everywhere—even long strands of hair in the shower. I wouldn’t stay in that room under any circumstances. We went back to the lobby and requested a room change. Thankfully, since it was the low season, we were able to get a new room right away. The second room was in the updated section of the hotel, and while the décor was nicer, it still wasn’t properly cleaned. The baseboards were dusty, and the coffee machine was appalling. Since we were only staying one night, we made it work—but it was disappointing. I would have given this hotel negative stars if I could. That said, the staff was friendly and apologetic, and the location is great. Unfortunately, I won’t be staying here again."

"Hotel was extremely clean and every staff member I interacted with was top notch!"

"The property was very clean and well-maintained. The water temperature was excellent, even for a long bath. Breakfast had quite a few options. "

"We had a family get together here for my son’s birthday so we had two rooms. Rooms were very clean, big, and comfortable. The pool was comfortable (I get cold really easy in pools), so it wasn’t the warmest but I lasted an hour or so. The breakfast was great and the staff was friendly. "

"Perfect overnight getaway! The roof top hot tub and patio are great. The restaurant is delicious and the restaurant manager was wonderful - so friendly and gave great recommendations. The handmade ice cream is amazing for dessert. We thoroughly enjoyed our stay! "

"Parking was great, good breakfast options, the bed was great but the pool was very chilly"

"Doors wouldn't work Dogs In the pool Bad smells Noisy late night parties Left at 1 am to go somewhere I could sleep How can I get my money back?"

"The bed is basically a cot. it rocks back and forth and clangs on a flimsy piece of sheet metal that is meant to cover the fact that the frame is a cot with springs. pay the extra 10 dollars to go across the street"

"We were awakened at 5am on our day of checkout by the night manager claiming there was excessive banging coming from our room. I told the manager we were sleeping from 9:30pm until he woke us up. The manager then claimed he just received a call from the unit below us rm236. Unfortunately for him my sister was in that room and they checked out at 2:30am to drive home. When we checked out the desk told us the night manager told her that he had several complaints about our room and he even went to our room and could hear us making excessive noise. We are both in our 60's and we attended our cousins funeral the day before we were exhausted and we both fell into deep sleeps. The entire staff called us liars and offered no apologies for their mistake. From the moment we checked in until the time we checked out we felt very uncomfortable and disrespected by the staff. My wife and I both work in the travel industry and this hotel will never be one we recommend to any one traveling in this area. Room was clean breakfast was ok staff was terrible. "