Holiday Homes in Hamilton

"Spent two nights between work obligations and was looking forward to the spa and lovely surroundings - spa was closed on a Wednesday do to fire drill?!?!? So that was a big disappointment - and I ask about occupancy rate for my stay - 8% - and they give me a room facing the parking lot not the lovely view on back side of rooms - - I will say the manager even though she called at 930 in evening and woke me - called to apologize about the spa and gave me a complimentary breakfast. Will say the 40 a day resort fee was an insult since I could not enjoy the resort amenities- they said they would refund and will check my cc statement to see if they followed thru - staff was aware and very nice. Will point out when I called to make a spa reservation for two services which were on line - one was not available anymore - which was moot but they also need to update the spa menu "

"Bathroom door was coming off hinges and told the front office twice but nothing was done. "

"Enjoyed the waterpark"

"Loved everything, staff, cleanliness, breakfast, room service! Everything was perfect!"

"Breakfast and amenities were only okay."

"Good "

"Location was great, room was clean and looked amazing with the old mill. Staff was friendly and easy to work with. "

"Breakfast was wonderful. Staff was extraordinary. I will stay at a Hyatt again. "

"Room was gud and perfect I think yall should upgrade the tv "