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Reviews of IntercityHotel Hamburg Hauptbahnhof

4 out of 5
IntercityHotel Hamburg Hauptbahnhof
Glockengiesserwall 14/15, Hamburg, HH

Reviews

8.4

Very good

Rating 10 - Excellent. 406 out of 1006 reviews" "
Rating 8 - Good. 459 out of 1006 reviews" "
Rating 6 - Okay. 89 out of 1006 reviews" "
Rating 4 - Poor. 33 out of 1006 reviews" "
Rating 2 - Terrible. 19 out of 1006 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret, Los Angeles

Travelled with partner
Liked: Property conditions & facilities
I liked the short walking distance to the train station, restaurants, and museum. The room was clean and adequate for the price. Check in was quick. Staff friendly, and professional.
Stayed 1 night in May 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean and convenient.
Stayed 2 nights in May 2024

8/10 Good

Dag Ivar

Stayed 2 nights in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property.

6/10 Okay

Michele

Disliked: Staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Volker

Stayed 1 night in Feb 2024

4/10 Poor

Paul

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
A completely charmless place. Bland room. Location is the only redeeming feature. Restaurant not open until 5pm.
Stayed 1 night in Feb 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and warm, bathroom excellent. No kettle or coffee making facilities in the room but did have a fridge
Stayed 4 nights in Jan 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near Central Station / Hauptbahnhof. Good room.
Stayed 3 nights in Jan 2024

8/10 Good

Michael

Stayed 2 nights in Dec 2023

8/10 Good

Ulrik

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Sevkite AYLIN

Stayed 3 nights in Nov 2023

10/10 Excellent

Kwok On

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for visit to the Christmas market.
Stayed 3 nights in Dec 2023

6/10 Okay

Bruce

Liked: Cleanliness
Stayed 4 nights in Nov 2023

8/10 Good

Trine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vi havde et rigtig dejligt ophold i Hamborg. Desværre var baren lukket på hotellet under vores ophold.
Stayed 2 nights in Nov 2023

8/10 Good

Bo

Stayed 2 nights in Nov 2023

10/10 Excellent

André

Stayed 1 night in Nov 2023

8/10 Good

Georg

Stayed 1 night in Nov 2023

10/10 Excellent

Kate

Stayed 1 night in Nov 2023

6/10 Okay

Hae Jung

Stayed 4 nights in Nov 2023

8/10 Good

Claus

Stayed 2 nights in Nov 2023

8/10 Good

Ulf

Stayed 1 night in Nov 2023

6/10 Okay

Camilla

Stayed 3 nights in Nov 2023

10/10 Excellent

Nazgol lotfi

Liked: Cleanliness, property conditions & facilities
Position
Stayed 1 night in Nov 2023

10/10 Excellent

AYSE NAZLI

Stayed 2 nights in Nov 2023

10/10 Excellent

Anastasia

Stayed 1 night in Oct 2023

10/10 Excellent

Finn

Stayed 3 nights in Oct 2023

8/10 Good

Michael

Stayed 1 night in Oct 2023

10/10 Excellent

Jennie

Stayed 1 night in Oct 2023

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 3 nights in Oct 2023

10/10 Excellent

Ian

Stayed 1 night in Oct 2023

8/10 Good

Anders

Stayed 1 night in Oct 2023

4/10 Poor

GÖKHAN EREN

Disliked: Cleanliness
Dirty toilet cover (brown signs under) dirty carpets..is not a 4 star hotel at all.
Stayed 1 night in Oct 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
It was behind the station
Stayed 2 nights in Oct 2023

8/10 Good

Justin

Stayed 1 night in Oct 2023

6/10 Okay

Itamar

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Michala

Stayed 1 night in Oct 2023

10/10 Excellent

Theodore E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Best rooms and Customer service was great.
Stayed 1 night in Sep 2023

8/10 Good

Marcus

Stayed 5 nights in Sep 2023

10/10 Excellent

Sven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right at the train station walking distance to every tourist interest in Hamburg. Room is quiet, clean, and reasonably priced.
Stayed 1 night in Sep 2023

6/10 Okay

TSZ KIN

Liked: Cleanliness
Location very good. Front desk staff very nice and helpful. Was on 3rd floor. Room at the edge one, but outside carpet had some smell. AC in the room not work properly, no fresh air. Tissue box always empty even after clean up. Never touch the white towel they look grey in colour. Price is reasonable, didn’t surprise have this experiences.
Stayed 2 nights in Sep 2023

8/10 Good

Soeren

Stayed 3 nights in Sep 2023

10/10 Excellent

Jens Simon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Diane, new York City

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient.
Stayed 1 night in Sep 2023

8/10 Good

Lasse

Stayed 2 nights in Sep 2023