Hotel Zollhof

Hamburg hotel in Wandsbek
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October 2024
November 2024

Photo gallery for Hotel Zollhof

Reception
Exterior
Desk, laptop workspace, bed sheets
Shower, free toiletries, hair dryer, towels
Desk, laptop workspace, bed sheets

Reviews

4.0 out of 10

Popular amenities

3.6 out of 10
Guest amenities rating.
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Business services
    Business services
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Room options

Standard Single Room

Highlights

Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Desk
Laptop workspace
Daily housekeeping
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Basic Studio

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Desk
Laptop workspace
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

Highlights

Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Desk
Laptop workspace
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Map
Wandsbeker Zollstrasse 71-75, Hamburg, HH, 22041

What's nearby

  • Hamburg City Hall - 10 min drive
  • Miniatur Wunderland - 10 min drive
  • Elbe Philharmonic Hall - 11 min drive
  • Hamburg Cruise Center - 11 min drive
  • Reeperbahn - 12 min drive

Getting around

  • Hamburg-Wandsbek Station - 10 min walk
  • Wandsbek Market U-Bahn - 10 min walk
  • Hamburg Airport (HAM) - 25 min drive

Restaurants

  • ‪Block House - ‬11 min walk
  • ‪Baris Grillhaus - ‬10 min walk
  • ‪Schweinske - ‬7 min walk
  • ‪Eiscafe Jacobs - ‬9 min walk
  • ‪Jam Jam - ‬8 min walk

About this property

Hotel Zollhof

Hotel located in Wandsbek
Near Hamburg City Hall, Hotel Zollhof provides everything you need. Guests can connect to WiFi in public areas (surcharge).
You'll also enjoy perks such as:
  • Self-parking (surcharge), ATM/banking services and smoke-free property
  • Tour/ticket information, 1 meeting room and a lift
Room features
All guest rooms at Hotel Zollhof include comforts, such as laptop-friendly workspaces.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Daily housekeeping and desks

Languages

English, German, Russian

Property amenities

Internet

  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Parking on site (EUR 5 per day)

Conveniences

  • ATM

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Lift

More

  • 7 floors
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open Monday - Saturday (9:00 AM - 10:00 PM) and Sunday - Sunday (9:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Self-parking fee: EUR 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

Property is also known as

Hotel Zollhof
Hotel Zollhof Hamburg
Zollhof Hamburg
Hotel Zollhof Hotel
Hotel Zollhof Hamburg
Hotel Zollhof Hotel Hamburg

Frequently asked questions

Is Hotel Zollhof pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Zollhof?

Self-parking is available for EUR 5 per day.

What time is check-in at Hotel Zollhof?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Zollhof?

Checkout is at noon.

Where is Hotel Zollhof located?

Located in Wandsbek, this hotel is within 3 miles (5 km) of Horner Rennbahn, Mundsburg Center and EKT Farmsen. Stadtpark and Alster Lakes are also within 3 miles (5 km). Wandsbek Market U-Bahn is 10 minutes by foot and Hamburg-Wandsbek Station is 10 minutes.

Hotel Zollhof Reviews

Reviews

4.0
Rating 10 - Excellent. 1 out of 52 reviews" "
Rating 8 - Good. 7 out of 52 reviews" "
Rating 6 - Okay. 9 out of 52 reviews" "
Rating 4 - Poor. 11 out of 52 reviews" "
Rating 2 - Terrible. 24 out of 52 reviews" "

4.4/10

Cleanliness

5.2/10

Staff & service

3.6/10

Amenities

3.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

4/10 Poor

Phil

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very helpful staff. Otherwise way overpriced and no wifi and very limited tv channels
Stayed 1 night in Jun 2022

2/10 Terrible

Eric

Stayed 1 night in May 2022

2/10 Terrible

Christian Yao

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor. I was charged 3 times the amount of money for the room
Stayed 1 night in Jun 2019

4/10 Poor

Michael

Disliked: Property conditions & facilities
Hotel was clean and staff friendly. Breakfast was reasonably priced. Room was on third floor. Bathroom was very small and old style. Water was warm unable to get it to be too hot.
Stayed 1 night in Sep 2018

8/10 Good

Jan, Næstved

Liked: Cleanliness, property conditions & facilities, room comfort
Okay to the price
The hotel was okay and at a low budget, with breakfast included.

2/10 Terrible

Erin, US

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not even worth the $50/night price
If you're looking for hot water or heat during cold weather months, look elsewhere. Mold on the walls, cigarette ash on the windowsill, pistachio shells on the floor, a broken tv.... I've stayed in better hostels for half this price.

2/10 Terrible

Guido

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Das war mit Abstand das schlechteste Hotel was wir je hatten. Die Dusche war noch vom Vormieter verschmutzt. Die Scheuerleisten waren abgefallen, der Fußboden abgetanzt, die Betten durchgelegen und der Fernseher eine Kathastrophe.
Stayed 1 night in Oct 2022

6/10 Okay

Ratchanee

Stayed 1 night in Aug 2022

4/10 Poor

Niels

Stayed 1 night in Jul 2022

2/10 Terrible

Seif

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

2/10 Terrible

Frank

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein total runtergekommenes Objekt. Hotel wäre Zuviel gesagt. Dusche defekt. Alles massiv verbraucht. Maximal Hostel-Standard. Bitte aus Expedia-Angebot entfernen.
Stayed 4 nights in Apr 2022

2/10 Terrible

Frank

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Das „Hotel“ ist eine Zumutung. Total runter gekommen.
Stayed 1 night in Apr 2022

8/10 Good

Susanne

Liked: Staff & service
Nettes Personal ...Unterkunft Okay ;) Rest macht man selbst :) Gibt genug in der Nähe zu erleben wenn man möchte. Schwimmen, Billard 🎱,Restaurants...etc. Jedem das seine... Für mich Okay... Liebe Grüße Kati
Stayed 1 night in Apr 2022

2/10 Terrible

Uthaiwan

Stayed 4 nights in Apr 2022

8/10 Good

Tchanguiz

Liked: Cleanliness, staff & service, property conditions & facilities
Séjour correct
Chambre propre mais un peu vétuste.
Stayed 1 night in Aug 2021

8/10 Good

Christoffer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Peu facilement mieux faire
La localisation de l'hôtel est bien, mais c'est le seul point positif. Propreté passable (poussière visible sur le sol, rideaux tâchés), équipements minimums (serviettes et savon/shampoing fournis mais même pas un verre dans la chambre), poignée de porte avec du jeu...
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Fenster nicht schallisoliert und Balkontür schließt nicht. Matratze total durchgelegen. Badezimmer alt und Möbel uralt und Zimmertür rott und alles wenig einladend
Stayed 1 night in Aug 2019

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ekelhaftes Drecksloch
Ähnelt eher ne Crackbude als ein Hotelzimmer. Wiederlich versifft uralter Dreck.... Möbel kaputt.. Badezimmerkacheln kaputt.... Ekelhafter Geruch.... Ich war auf Geschäftsreise und brauchte ganz kurzfristig ein Zimmer.... Leider habe ich die Bewertungen nicht gelesen... Sondern blind gebucht da ich nicht davon ausging so etwas in Deutschland vor finden zu müssen! Selbst die Rezeption war klebrig, versifft und unaufgeräumt. Der Mann dahinter wirkte schläfrig und unmotiviert mit aufgesetzter Freundlichkeit.... Selbst an der schlüsselkarte klebte alles mögliche.... Einfach alles nur siffig.... Bin tolerant und es muss auch nicht steril sein aber so etwas darf man keine zahlenden Gäste zumuten... Habe dann auch lieber 400 km fahrt in Kauf genommen als dort zu bleiben. Bitte gibt solchen wiederlingen nicht euer Geld... Da gibt es nichts weiter zu zusagen
Stayed 1 night in Jun 2019

6/10 Okay

Sören

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Alter Wohnblock
Da Hotel ist ein alter Wohnblock mit alten Wohnungen, sehr abgelebt. Wohnung eher schlecht gereinigt, nichts für zimperliche Personen. Das Frühstück gibt es optional für 5€ und ist dem Preis entsprechend. Das Personal ist nett und zuvorkommend.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Travelled with partner, Travelled with group
Disliked: Cleanliness
Die Unterkunft war Okay. Einige Unannehmlichkeiten gab es, wie zum Beispiel: das Wasser in der Dusche war auf einmal entweder von normal bis eiskalt oder sehr heiß. * dreckiger Boden im Bad * keine Möglichkeit auf den Balkon rauszugehen. * das Schloss in di Unterkunft schwierig von innen zuzumachen und allgemeiner Zustand lässt sich besseres wünschen.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
Ein wenig heruntergekommenes Haus, auch die Zimmer sind zwar sauber aber kein auf einander abgestimmtes Möbelstück. Bett und Liegekomfort sind gut.
Stayed 1 night in Feb 2019

4/10 Poor

Goldie, NRW

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Die Rezeption war bei Ankunft ca. 30 Minuten nicht besetzt Der Wasserhahn in der Küche tropfte - auch nachts. Die Heizung funktionierte nicht, im Badezimmer war keine vorhanden. Das Zimmer wurde nicht gereinigt. Die schmutzigen Handtücher lagen am nächsten Tag nach wie vor auf dem Boden. Am Waschbecken und dem WC konnte man sehen, dass hier nicht gereinigt wurde. Das Personal an der Rezeption war nicht in der Lage 5€ zu wechseln. Rechnung wurde sinnloser Weise nochmal geändert. Die Dame war der Meinung, dass bei 2 Personen und und zwei Nächten, "vier" Übernachtungen dokumentiert werden müssen. Absoluter Quatsch. Sie "hampelte" herum, was mich nochmal ca. 20 Minuten Zeit kostete. Alles in allem: Ein "abgenutzter" Hinterhofbau.
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
mehretagiges Hotel an einer Hauptstrasse in einem Mischgebiet
Stayed 1 night in Sep 2018