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"Great staff who were very nice and accommodating. The staff during the breakfast hour was the most friendliest staff I've met and ensure that the buffet items were replenished consistently and continuously. The public bath was a nice touch/addition; didnt know there was one until the day we checked in. The amenities were also very abundant and nice from the body washing sponge to the drip coffee. Rooms are of typical sizes you expect in Japan so just keep that in mind when you stay here."

"The room was great! Clean and big with lovely view. It included a private closed off toilet and sink and then you use the public onsen (hot spring bath) facilities for showering and bathing. The bath facilities were indeed really nice. They lend you a Yukata (kind of kimono) to wear to and from the bath and to other bath facilities in town. Free coffee and alcoholic drinks in the lounge!!! Really nice buffet dinner and breakfast included. We enjoyed the 5 other Onsens that we could visit in the town which was a very short walk away. The town had great cafes and gift shops. We walked up behind the town to a really great viewing tower that allowed you views of the spectacular landscape. We will return to this chain of hotels in other towns. Because of all the perks, it is definitely worth the cost. Staff nice too!"

"Very clean ryokan and accommodating hosts. Breakfast is so tasty"

"Helpful staff, clean hotel and room, free lockers for use."

"Wonderful stay! Our friends were late in arriving and they held dinner for them. The dinner and breakfast were amazing. The staff speaks limited English but worked hard to make everything perfect for our stay. I would recommend staying 2 nights to really experience Kinosake Onsen."

"The hotel staff were incredibly friendly and accommodating they picked us up from the train station. The hotel itself was absolutely beautiful and one of a kind stay must recommend for anyone going to this town. "

"Once checked in this hotel was fine. Staff seemed more concerned focused on checking us in with machines than greeting their guests."

"Wonderful hotel. Each room had the perfect amount of amenities and space. Really appreciated the free drink on arrival, and the breakfast was excellent."

"Short walk to shops. Not too big or not too small size onsen. "