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Reviews of Kookaburra Motor Lodge

3.5 out of 5
Kookaburra Motor Lodge
26 Heath Street, Halls Gap, VIC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 259 out of 445 reviews" "
Rating 8 - Good. 158 out of 445 reviews" "
Rating 6 - Okay. 20 out of 445 reviews" "
Rating 4 - Poor. 5 out of 445 reviews" "
Rating 2 - Terrible. 3 out of 445 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Koh

Travelled with partner
Great location near the heart of Halls Gap. Within 5-8min walk to most restaurants and shops. Kangaroos everywhere at dusk and dawn. Lots of bird life too. Could hear kookaburras at dawn. Our room was comfortable enough but doesn't seem very clean. The towels were on the thin side. Service wise, we requested for room make up service but the staff claimed we did not. We also had another guest trying to open our door. They told us the staff informed them this was there toom.
Stayed 2 nights in Apr 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view to the mountains and seeing the wildlife right out back.
Stayed 2 nights in Feb 2024

4/10 Poor

Jennifer

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views from the room with a small patio to watch the Kangaroos from. Wildlife comes right up to the motel. very comfortable and clean. great value. amazing, inexpensive laundry service and everything in Halls Gap is walkable
Stayed 1 night in Feb 2024

8/10 Good

Edward, Pompano Beach

Stayed 1 night in Feb 2024

8/10 Good

Janiene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Yousuf on 5 Feb 2024
HiJanieneThanks for your lovely feedback.

6/10 Okay

David

Liked: Cleanliness
A bit down-at-heel but a nice spot
Stayed 1 night in Jan 2024
Response from Yousuf on 6 Feb 2024
Hi DavidThanks for your lovely feedback

10/10 Excellent

Haley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect weekend getaway stay
Response from Yousuf on 6 Feb 2024
Hi HaleyThanks for your lovely feedback

10/10 Excellent

Amber

Stayed 1 night in Jan 2024

6/10 Okay

Maryann

Liked: Staff & service, room comfort
Wildlife Heaven
We were at Kookaburra Motel from 18 - 20 January not as stated above. Fabulous mountain views from room. Wildlife abounds, Kangaroos bounding everywhere, kookaburras, magpies, cockatoos. Simply lovely. Shower water too cold on first morning and even though issue was reported and 'fixed' the following morning was similar with very luke warm water. A bit more effort on bathroom cleanliness would have been good and quite noisy on Friday night up until about midnight. Overall a reasonable stay for a 2 day break at Halls Gap at a good price.
Stayed 2 nights in Jan 2024
Response from Yousuf on 5 Feb 2024
Hi MaryannThanks for your lovely feedback

10/10 Excellent

Gail

Stayed 1 night in Jan 2024

8/10 Good

Karen

Stayed 1 night in Jan 2024
Response from Yousuf on 5 Feb 2024
Hi KarenThanks for your lovely feedback

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful veiws,and roos and deer in the meadow in front of the mountain. Incredible. Room was rustic but well appointed and clean. Staff friendly. Overall very happy.
Stayed 1 night in Jan 2024
Response from Yousuf on 5 Feb 2024
Hi MeganThanks for your lovely feedback

10/10 Excellent

conrad

Stayed 1 night in Jan 2024
Response from Yousuf on 5 Feb 2024
Hi ConardThanks for your lovely feedback

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff did what they could with a tired motor lodge
Great position in a quiet spot near all amenities. Wildlife viewing from the room with lots of kangaroos & bird life. Convenient parking outside the door. The staff were helpful. The place needs a complete refurb especiallt the bathroom & outdoor patio. However, we enjoyed our stay.
Stayed 3 nights in Jan 2024
Response from Yousuf on 16 Jan 2024
Thanks for yyyyyyyour lovely feedback

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
scenic stopover
A clean if well worn economical motel in a quiet and central location. Very pleasant outlook to the mountains on both sides. Friendly wildlife and just a short walk to central Halls Gap.
Stayed 1 night in Jan 2024
Response from Yousuf on 16 Jan 2024
Thanks for your lovely feedback

8/10 Good

Roldan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I first stayed in this place around 8 years ago. The place obviously needs updating from its carpet, AC, bathroom, etc. The little garden outside also needs looking after as the plants have overgrown. Still a good view of the mountain and the Kangaroos though.
Response from Yousuf on 11 Jan 2024
Thanks for your lovely feedback. We try to fixeverything.

10/10 Excellent

Marilyne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bird chorus in the morning, kangaroos everywhere, tame kookaburra and cockatoos. Lovely to have coffee on the verandah and watch the wildlife.
Stayed 2 nights in Jan 2024
Response from Yousuf on 11 Jan 2024
Thanmks for your lovely feedback

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice spot handy to everything.
Stayed 1 night in Jan 2024
Response from Yousuf on 11 Jan 2024
Thanks for lovely feedback

10/10 Excellent

paige

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Yousuf on 11 Jan 2024
Thanks for your lovely feedback. Hope to ssee you soon

6/10 Okay

Ann

Travelled with partner
Liked: Cleanliness, staff & service
This property is well positioned behind the central Halls Gap shopping area and cafes, whilst the outlook towards the mountains is superb. The bushes around the courtyard behind the room need trimming. The property is dated, especially the rather noisy a.c. The towels are small and "rather thin". Despite this the room was comfortable and clean. (soap holder in the shower recess requires cleaning). On arrival the staff were very pleasant and accommodating. We arrived 10 minutes before check in time. Our room was not going to be ready for another half hour. When we asked for a shorter wait as we needed to change for a wedding the girl at reception immediately offered us another room. She was most pleasant and welcoming.
Stayed 1 night in Jan 2024
Response from Yousuf on 11 Jan 2024
Thanks for your feedback. We will takecare everything

6/10 Okay

Tadeusz

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Yousuf on 11 Jan 2024
Thanks

8/10 Good

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall was an alright place, beautiful view, was not overly thrilled with random people in our backyard area sitting in the chairs while we were inside quietly.
Stayed 2 nights in Dec 2023
Response from Yousuf on 11 Jan 2024
Thanks for your lovely feedback

10/10 Excellent

Mandy

Travelled with family
I
Stayed 1 night in Dec 2023
Response from Yousuf on 19 Dec 2023
Thanks for your lovely feedbsck.

10/10 Excellent

janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a little worn but clean. We struggled with the power options so couldn't get bathroom lights on. (We're Canadians so...)absolutely loved outside sitting table to watch kangaroos, deer, cockatoos,etc. Must stay for this alone.
Stayed 1 night in Dec 2023
Response from Yousuf on 6 Dec 2023
Hi Janet,Thanks for your lovely feedback

4/10 Poor

Amelia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property is old and in need of modernisation. Heating didn’t work, power points didn’t seem to work. Cleaning was average and there were crumbs on the dining table and half an open container of milk in the fridge. Definitely a budget stay.
Stayed 1 night in Nov 2023
Response from Yousuf on 11 Jan 2024
Thanks for your feedback. We cheeked everything

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Yousuf on 6 Dec 2023
Hi Doug,Thanks for your lovely feedback

10/10 Excellent

Des

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and affordable place to stay in the Grampians
Stayed 1 night in Nov 2023
Response from Yousuf on 21 Nov 2023
Thanks for your nice feedback

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit dated but clean and comfortable, good location near the main street, fridge/kettle/microwave, lots of TV options (Netflix, etc.). Only negatives were very loud birds nearby, and heater was a bit of a trial and error exercise (i.e. is level 2 equal to room temperature? What is level 2 like on low vs medium vs high?).
Stayed 1 night in Nov 2023
Response from Yousuf on 21 Nov 2023
Hi Patrick,Thanks for your lovely feedback

10/10 Excellent

SUKHJIWAN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable and everything you need. Location was great for food walks and shops. Would come back here.
Stayed 2 nights in Nov 2023
Response from Yousuf on 6 Dec 2023
Hi,Thanks for your lovely feedback

4/10 Poor

Cassi

Travelled with group
Disliked: Cleanliness, staff & service, amenities
The person checking me and my friend in assumed we were a same sex couple. Once it was clarified that we had two separate rooms, he was suddenly much more friendly. Also the shower was unclean and had not been thoroughly cleaned for quite some time. Would not recommend.
Stayed 1 night in Oct 2023

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable cottage style
A charming cottage style motel. Exactly what we expected, clean and comfortable, nothing fancy. Our companions (first time to Au) were charmed by the kangaroos grazing outside the patio door in the morning.
Stayed 1 night in Oct 2023
Response from Yousuf on 21 Nov 2023
thanks for your lovely feedback

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2023
Response from Yousuf on 16 Sept 2023
Thanks for your lovely feedback. Hope to see you soon

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely view from our unit. The unit was quiet and comfortable.
Stayed 2 nights in Sep 2023
Response from Yousuf on 16 Sept 2023
Thanks for your lovely comment and feedback. Hope see you soon

10/10 Excellent

margaret

Travelled with family
Liked: Cleanliness, staff & service
Friendly staff, great location and beautiful backdrop view of Grampians. So very clean lovely towels and linen. Would definitely book again.
Stayed 1 night in Sep 2023
Response from Yousuf Ali on 10 Sept 2023
Thank you so much for your Lovely comments

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fine place to stay.
Clean, comfortable, cosy. Friendly, helpful staff. Easy walking distance to shops & town.
Stayed 1 night in Aug 2023
Response from Yousuf on 8 Sept 2023
Good Morning Peter,Thanks for your nice feedback. Hope see you soon.Regards,

10/10 Excellent

Jue

Stayed 1 night in Aug 2023
Response from Yousuf on 4 Sept 2023
Hi,Thanks for your feedback. We trying our best

8/10 Good

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous view of the ranges. Comfortable and tidy. A little lacking in cutlery but overall value for money. Fantastic water pressure .
Stayed 2 nights in Aug 2023
Response from Yousuf on 4 Sept 2023
Hi janette,Thanks for your feedback. hope see you again.

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful convenient place to stay.
Stayed 2 nights in Aug 2023
Response from Yousuf on 16 Aug 2023
Hi Vicki,Thanks for your nice review . hope see you soon

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Stayed 1 night in Aug 2023
Response from Yousuf on 13 Aug 2023
Good Morning Paul,Thanks for your review , we trying our best.

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great animal viewing on grasses by property. Close to interesting walks and conveniently situated for shops and restaurants. Fully equipped so could eat from your room. In warmer times could eat outside next to wildlife. Property has BBQ for guest use. Highly recommended!
Stayed 2 nights in Jul 2023
Response from Yousuf on 31 Jul 2023
Thanks for your nice review. We trying our best. Hop[e see you soon. Thanks

10/10 Excellent

jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient.
Staff were very friendly and very helpful. Position in Halls Gap was fabulous. Super easy to walk to shops. Wildlife at the door. Room was very comfortable and very clean. It is an older style unit. Price was very good. Would stay there again.
Stayed 1 night in Jul 2023
Response from Yousuf on 31 Jul 2023
Hi Jonathan,Thanks for your nice review. We are trying our best.Hope see you soon. Thanks

8/10 Good

Royce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good property but driveways and rear patios require maintenance.
Stayed 1 night in Jul 2023
Response from Yousuf on 13 Jul 2023
Hi Royce,Thanks for your feedback, we already start work on it.

10/10 Excellent

Rupinder Singh

Great service
Stayed 2 nights in Jul 2023
Response from Yousuf on 9 Jul 2023
Hi Mr Singh,Thanks for your nice Reviews, we trying our best for guest Comfort. Hope to see you soon.Thanks

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a beautiful family run motel. Very clean & well maintained, cosy in a great position in Halls Gap. Absolutely the most hospitable & welcoming owners!! Will be back to stay again in the summer months! Thank you!
Response from Yousuf on 5 Jul 2023
Hi Kelly,Thanks for your nice Reviews. Hope to see you soon.Thanks

8/10 Good

Graeme

Stayed 1 night in Jul 2023
Response from Yousuf on 31 Jul 2023
Hi Graeme,Thanks for your nice review. We are trying our best.Hope see you soon. Thanks

10/10 Excellent

JASON, los angeles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hot water was amazing best shower experience i have in years i dont know why people were complaining about it. I also liked that the host would walk into are room to check the water was up to standards
Stayed 2 nights in Jun 2023
Response from Yousuf on 4 Jul 2023
Thanks for your nice review. Hope to see you soon again.

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic setting. Room was cosy, clean and comfortable. Helpful host
Stayed 1 night in Jun 2023
Response from Yousuf on 19 Jun 2023
Giood Morning, SandraThanks for your nice reviews, we trying our best. Hope see you soon. thanks

10/10 Excellent

Lauren

Stayed 1 night in Jun 2023
Response from Yousuf on 16 Jun 2023
Hi Lauren,Thanks for your nice reviews. We trying to more better service. Hope see you soon. Thanks