Entire chalet

The Moo

4.0 star property

Photo gallery for The Moo

Exterior - The Moo (Hakuba)
Luxury Chalet | Private kitchen - The Moo (Hakuba)
Luxury Chalet - The Moo (Hakuba)
Luxury Chalet | Private kitchen - The Moo (Hakuba)
Luxury Chalet | Balcony view - The Moo (Hakuba)
The Moo provides amenities, such as a firepit and laundry facilities. Guests can connect to free in-room WiFi.

Entire chalet

6 bedrooms5 bathroomsSleeps 14403 sq m

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

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About this property

The Moo

  • Upscale chalet near Hakuba Happo-One Ski Area
  • The Moo provides amenities, such as a firepit and laundry facilities. Stay connected with free in-room WiFi.
  • Additional perks include:
    • Free self-parking
    • Express check-out, babysitting (surcharge) and barbecues
    • Tour/ticket information, snow sports gear and smoke-free property
  • Room features
  • All guest rooms are individually furnished, and have comforts, such as laptop-friendly workspaces and air conditioning, in addition to perks, such as separate sitting areas and separate dining areas.
  • Extra amenities include:
    • 5 bathrooms with heated floors and bidets
    • 75-inch flat-screen TVs with premium channels
    • Private gardens, wardrobes/cupboards and separate sitting areas

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski shuttle nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Internet

  • Available in the accommodation: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Car recommended
  • Free covered self parking on site
  • Limited on-site self parking

Family friendly

  • Babysitting (surcharge)

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Rice cooker
  • Toaster

Dining

  • Dining table

Bedrooms

  • 6 bedrooms
  • Bedsheets provided

Bathroom

  • 5 private bathrooms
  • Bidet
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 75-inch flat-screen TV with premium digital channels

Outdoor areas

  • Charcoal grill
  • Firepit
  • Yard

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Free local calls
  • Free long-distance calls
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Phone
  • Restaurant dining guides
  • Tour and ticket assistance
  • Virtual front desk

Location highlights

  • In the mountains

Things to do

  • Ski passes
  • Ski storage
  • Snow sports gear
  • Ice skating nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • Individual decor
  • Individual furnishings
  • Soundproofing

Similar properties

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM

Minimum check-in age - 20

Check-out

Check-out before 10:00 AM

Express check-out available

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; your host will greet you

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your passport after booking

A virtual front desk provides assistance to guests

This property enforces quiet hours from 10:00 PM to 8:00 AM

Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cots (infant beds) are available for JPY 5000.0 per stay

Smoking

Smoking is not permitted

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: JPY 5000.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and high chair
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transport to and from this property

Frequently asked questions

Is The Moo pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Moo?

Self-parking is free at this property.

What time is check-in at The Moo?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM.

What time is check-out at The Moo?

Checkout is at 10:00 AM.

Where is The Moo located?

Located in Echo Land, this chalet is within 1 mi (2 km) of Hakuba Ski Jumping Stadium and Hakuba Happo-One Ski Area. Hakuba Art Museum and Hakuba Saegusa Art Museum are also within 10 minutes. Hakuba Station is 30 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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