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HOTEL MYSTAYS Hakodate Station

3.0 star property
Hotel in Hakodate with 24-hour front desk and restaurant

Photo gallery for HOTEL MYSTAYS Hakodate Station

Relax in a welcoming reception area with a seating area, potted plant, and display case.
Sky View Triple Room, Non Smoking
Experience the city from the rooftop of FlexStay Inn, offering panoramic views of the urban landscape.
Cozy seating area with a cushioned bench and shelving units for a relaxing retreat.
Dine in comfort with a long counter and multiple tables, surrounded by large windows and recessed lighting.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is NZ$67
7 Sept - 8 Sept

Room options

Available filters for rooms
Showing 55 of 55 rooms

View all photos for Standard Fourth Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Fourth Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 29 sq m
  • Sleeps 5
  • 4 Large Twin Beds

View all photos for Japanese-Western Style Room 29sqm,Non Smoking

Two single beds, a dining table, and a desk with a lamp, set amidst a neutral color palette.

Japanese-Western Style Room 29sqm,Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Shower/bath combination
Deep-soaking bath
  • 29 sq m
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Deluxe 4-Bed Bunk Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Deluxe 4-Bed Bunk Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 41 sq m
  • Sleeps 7
  • 1 Twin Bunk Bed, 1 Double Bunk Bed and 1 Twin Sofa Bed

View all photos for Japanese Style Room 38sqm, Non Smoking

Experience traditional Japanese style in this serene room with tatami flooring, a low ceiling, and a sliding shoji screen door.

Japanese Style Room 38sqm, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Shower/bath combination
Deep-soaking bath
  • 38 sq m
  • Sleeps 8
  • 8 Twin Futons

View all photos for Standard Twin Room, Non Smoking

Two single beds with white mattresses and orange bedspreads, a desk with a TV and lamp, and a large window with sheer curtains.

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Room 25-29sqm, Non Smoking

Traditional Japanese-style room with tatami flooring, featuring a low table and television, and adjustable shoji screens.

Japanese Style Room 25-29sqm, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Sky View Triple Room, Non Smoking

Sky View Triple Room, Non Smoking

Sky View Triple Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 27 sq m
  • City view
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Standard Twin Room, Smoking (Cleaning for additional cost)

Two single beds with white mattresses and orange bedspreads, a desk with a TV and lamp, and a large window with sheer curtains.

Standard Twin Room, Smoking (Cleaning for additional cost)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Shower/bath combination
Deep-soaking bath
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen Room, Non Smoking

Superior Queen Room, Non Smoking

Superior Queen Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Fourth Room, Non Smoking

Superior Fourth Room, Non Smoking

Superior Fourth Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 48 sq m
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Triple Room, Non Smoking

Superior Triple Room, Non Smoking

Superior Triple Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Shower/bath combination
Deep-soaking bath
  • 25 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Standard King Room, Non Smoking

Standard King Room, Non Smoking

Standard King Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 17 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Sky View 4-Bed Bunk Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Sky View 4-Bed Bunk Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 57 sq m
  • City view
  • Sleeps 7
  • 1 Twin Bunk Bed, 1 Double Bunk Bed and 1 Twin Sofa Bed

View all photos for Standard Triple Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Triple Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Shower/bath combination
Deep-soaking bath
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking

Superior Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Semi-Double Room, Non Smoking

Superior Semi-Double Room, Non Smoking

Superior Semi-Double Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Triple Room, Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Triple Room, Smoking

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 21 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Semi-Double Room, Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Semi-Double Room, Smoking

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 15 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Twin-Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin-Non Smoking

  • Sleeps 2

View all photos for Family Room (Japanese-Western)

1 bedroom, in-room safe, desk, free WiFi

Family Room (Japanese-Western)

  • Sleeps 5

View all photos for Comfort Double (Non-Smoking)

Bathroom features a bathtub, toilet, and sink area with a showerhead above the tub.

Comfort Double (Non-Smoking)

  • Sleeps 2

View all photos for Superior Triple-Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Superior Triple-Non Smoking

  • Sleeps 3

View all photos for Japanese 14 Tatami (Non-smoking)

1 bedroom, in-room safe, desk, free WiFi

Japanese 14 Tatami (Non-smoking)

  • Sleeps 8

View all photos for Comfort Twin Room

Two single beds with white comforters and throw blankets, a nightstand with a lamp, and a desk with a chair.

Comfort Twin Room

  • Sleeps 2

View all photos for Comfort Queen (Non-Smoking)

Bathroom features a bathtub, toilet, and sink area with a showerhead above the tub.

Comfort Queen (Non-Smoking)

  • Sleeps 2

View all photos for Japanese Room 7.5 (Non-smoking)　　

1 bedroom, in-room safe, desk, free WiFi

Japanese Room 7.5 (Non-smoking)　　

  • Sleeps 4

View all photos for Standard Triple Room Non smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Triple Room Non smoking

  • Sleeps 3

View all photos for Standard King　Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard King　Non-Smoking

  • Sleeps 2

View all photos for Standard Double Room Non Smoking

Bathroom features a bathtub, toilet, and sink area with a showerhead above the tub.

Standard Double Room Non Smoking

  • Sleeps 2

View all photos for Comfort Twin （Smoking Electronic Cigarettes And Heated Cigarettes Only）

1 bedroom, in-room safe, desk, free WiFi

Comfort Twin （Smoking Electronic Cigarettes And Heated Cigarettes Only）

  • Sleeps 2

View all photos for Deluxe Quadruple Room(2 Bunk Beds)(Non-smoking)

1 bedroom, in-room safe, desk, free WiFi

Deluxe Quadruple Room(2 Bunk Beds)(Non-smoking)

  • Sleeps 7

View all photos for Standard Triple-Non Smoking 2

1 bedroom, in-room safe, desk, free WiFi

Standard Triple-Non Smoking 2

  • Sleeps 3

View all photos for Superior Fourth(Non-smoking)

Bathroom

Superior Fourth(Non-smoking)

  • Sleeps 5

View all photos for Sky View Triple(Non-Smoking)

1 bedroom, in-room safe, desk, free WiFi

Sky View Triple(Non-Smoking)

  • Sleeps 3

View all photos for Superior Semi Double- Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Superior Semi Double- Non Smoking

  • Sleeps 2

View all photos for Deluxe Fourth Room

1 bedroom, in-room safe, desk, free WiFi

Deluxe Fourth Room

  • Sleeps 5

View all photos for Japanese-Western(Non-smoking)

1 bedroom, in-room safe, desk, free WiFi

Japanese-Western(Non-smoking)

  • Sleeps 5

View all photos for Comfort Single (Non-smoking)

1 bedroom, in-room safe, desk, free WiFi

Comfort Single (Non-smoking)

  • Sleeps 1

View all photos for Standard Queen-Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Queen-Non Smoking

  • Sleeps 2

Standard Triple-Smoking 2

  • Sleeps 3

View all photos for Standard Semi Double- Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Semi Double- Non Smoking

  • Sleeps 2

Standard Queen Room Smoking

  • Sleeps 2

View all photos for Sky View Quadruple Room(2 Bunk Beds)(Non-smoking)

1 bedroom, in-room safe, desk, free WiFi

Sky View Quadruple Room(2 Bunk Beds)(Non-smoking)

  • Sleeps 7

View all photos for Comfort Triple Room

Two single beds with white linens and throw blankets, accompanied by bedside tables and a flat-screen TV.

Comfort Triple Room

  • Sleeps 3

View all photos for Standard Twin　-Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin　-Smoking

  • Sleeps 2

View all photos for Comfort Semi Double Room

Relax in this inviting room with a comfortable bed, a desk for work, and a cozy seating area.

Comfort Semi Double Room

  • Sleeps 2

View all photos for Superior Queen-Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Superior Queen-Non Smoking

  • Sleeps 2

View all photos for Standard Double Room Smoking

Bathroom features a bathtub, toilet, and sink area with a showerhead above the tub.

Standard Double Room Smoking

  • Sleeps 2

View all photos for Standard Triple Room Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Triple Room Smoking

  • Sleeps 3

View all photos for Japanese Room C (14 Tatami) (Non-Smoking)

Traditional Japanese-style room with tatami flooring, low table, and comfortable seating area.

Japanese Room C (14 Tatami) (Non-Smoking)

  • Sleeps 8

View all photos for Standard Semi Double- Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Semi Double- Smoking

  • Sleeps 2

View all photos for Superior Double-Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Superior Double-Non Smoking

  • Sleeps 2

View all photos for Superior Twin-Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Superior Twin-Non Smoking

  • Sleeps 2

View all photos for Standard Fourth(Non-smoking)

1 bedroom, in-room safe, desk, free WiFi

Standard Fourth(Non-smoking)

  • Sleeps 5
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About the area

Map
20-11 Wakamatsucho, Hakodate, Hokkaido, 040-0063

What's nearby

  • Ekini Fish Market - 5 min walk - 0.4 km
  • Morning Market - 5 min walk - 0.4 km
  • Kanemori Red Brick Warehouse - 18 min walk - 1.6 km
  • Hakodate Ropeway - 2 min drive - 2.1 km
  • Fort Goryokaku - 6 min drive - 4.4 km

Getting around

  • Hakodateekimae Station - 3 min walk
  • Hakodate Station - 4 min walk
  • Hakodate (HKD) - 18 min drive

Restaurants

  • ‪回転寿司根室花まる キラリス函館店 - ‬2 min walk
  • ‪おんじき庭本 ハコビバ函館駅前店 - ‬3 min walk
  • ‪龍鳳大門横丁店 - ‬2 min walk
  • ‪箱館ジンギスカン 本店 - ‬3 min walk
  • ‪函館麺屋 ゆうみん - ‬1 min walk

About this property

HOTEL MYSTAYS Hakodate Station

Hotel near Fort Goryokaku
HOTEL MYSTAYS Hakodate Station provides amenities, such as dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and luggage storage
  • A lift, a front desk safe and meeting rooms
  • A vending machine and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and proximity to public transport
Room features
All 277 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Deep-soaking baths, toilets with electronic bidets and free toiletries
  • Flat-screen TVs with digital channels
  • Mini fridges, electric kettles and heating

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (JPY 700 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,400 for adults and JPY 700 for children
  • A restaurant

Restaurants on site

  • つつじダイニング

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1400 for adults and from JPY 700 for children
  • Uncovered self-parking fee: JPY 700 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Flexstay Hakodate Hakodate
HOTEL MYSTAYS Hakodate Station
Flexstay Inn Hakodate Station Hotel
Flexstay Inn Hakodate Station Hakodate
Flexstay Inn Hakodate Station Hotel Hakodate

Frequently asked questions

Is HOTEL MYSTAYS Hakodate Station pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at HOTEL MYSTAYS Hakodate Station?

As of 7 Aug 2025, prices found for a 1-night stay for 2 adults at HOTEL MYSTAYS Hakodate Station on 7 Sept 2025 start from NZ$67.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at HOTEL MYSTAYS Hakodate Station?

Self-parking is available for JPY 700 per night.

What time is check-in at HOTEL MYSTAYS Hakodate Station?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at HOTEL MYSTAYS Hakodate Station?

Checkout is at 11:00 AM.

Where is HOTEL MYSTAYS Hakodate Station located?

Situated in Hakodate, this hotel is within a 10-minute walk of Morning Market, Ekini Fish Market and Hakodate City Hall. Hakodate Seikan Renrakusen Memorial Museum Mashumaru and Kanemori Red Brick Warehouse are also within 1 mile (2 km). Hakodateekimae Station and Hakodate Station are within a 5-minute walk.

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HOTEL MYSTAYS Hakodate Station Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 225 out of 598 reviews
Rating 8 - Good. 206 out of 598 reviews
Rating 6 - Okay. 117 out of 598 reviews
Rating 4 - Poor. 33 out of 598 reviews
Rating 2 - Terrible. 17 out of 598 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sakarin

Liked: Cleanliness, staff & service, property conditions & facilities
Easy and convenient to travel to visit Hakodate city
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time I stayed here (last year it was Flexstay Inn). The only issues were this spikey metal coil I found in the carpet and removed myself (not too bad), and the toilet seat dipped down on the left side when you sit down. Otherwise a perfect stay. Thank you!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is right across from the JR station and there are so many food options close to the hotel. Staff is also very friendly. Overall an excellent experience during my stay at Flexstay Inn Hakodate.
Stayed 2 nights in Apr 2025

8/10 Good

Rusha

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good budget stay
Stayed 2 nights in Dec 2024

8/10 Good

stephen

Liked: Cleanliness, amenities, property conditions & facilities
Simple and easy. They provided 3 recommendation restaurants with 3 coupons. We used the third for our best raw seafood bowl meal of the trip. The coupon gave us a grilled scallop each for spending above 2,200yen each. We wouldn’t have found our best meal if it weren’t for their recommendation. The let down was the down was not sound proof. There were American’s in the corridor after midnight chatting and it woke me and kept me up. Beside that, it met my needs.
Stayed 2 nights in Jul 2025

10/10 Excellent

トモヤ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Mar 2025

8/10 Good

Wai Kheong Mercury

Liked: Cleanliness, staff & service
Under renovation. Dusty and heavy smoking can be breath while in elevator.
Stayed 3 nights in May 2025

8/10 Good

Son Nie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good location hotel for travellers by train/bus

The hotel is just opposite of JR Hakodate station and bus station, which makes it easy for free and easy travellers like us. Also the location is close to town center where shops and restaurants are just walking distances. For sightsee, it is easy to get around since it is located near JR station and bus station.
Stayed 2 nights in Dec 2024

6/10 Okay

HON WAH

Liked: Cleanliness, staff & service
In renovation procesd
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to station

It is very close to station. good
Stayed 1 night in Dec 2024

8/10 Good

CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

The breakfast is good but not that surprising. I don’t recommend it especially you are staying in Hakodate, you should enjoy seafood in restaurants nearby. Having breakfast is wasting the capacity
Stayed 3 nights in Dec 2024

8/10 Good

Yue Hin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful when checking in and out. The staff was also helpful when we had to store the luggage at the hotel after we have checked out of the hotel. The only thing I could nitpick is that, the climate control in the hotel room cannot be changed from heating mode to air circulation mode.
Stayed 2 nights in Dec 2024

10/10 Excellent

Agatha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great value! We reserved for our family (5) and the 5th bed (pullout couch) was already made with sheets and everything. We had 4 full size beds. This hotel is only 2-3 min from the station. Room was very clean and beds were comfortable. We chose the option with breakfast (buffet style), and we loved the breakfast, too. My favorite was mini-melon-pan (bread) and there were many choices for food for breakfast, both Japanese and western style cuisine. I definitely recommend this hotel!
Stayed 1 night in Dec 2024

8/10 Good

Yafen

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, a good budget hotel. My main thing was that you cannot control the temperature in your room.
Stayed 1 night in Oct 2024

8/10 Good

NaiChuan

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect location

I stayed at the hotel for 2 nights with my sister. The staffs were helpful and friendly although they were not good at English. They provided information for sightseeing and sorted out every problems during my stayed. The room is small but is clean with comfortable bed. Basic facilities are equipped in room. Location is great. 1 mins walking distance to city bus, airport shuttle and tram stops where was perfect for tourists took night bus and with big suitcases. It’s location is also close to JR station and seafood market.
Stayed 2 nights in Dec 2024

6/10 Okay

Robin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bad bits first. i) there was no cleaning service unless you ask for it. I resorted in having to empty my own trash from my room. I appreciate that we need to be kinder to the enviornment, but no cleaning service unless you pay extra is a little over the top. ii)The room looked very tired and it needs a lick of paint and a new carpet or deep cleaned. Positves i) Renovations seem to be taking place(not warned about this) so rooms are probably being updated. ii) Breakfast was generally good. iii)Customer service was good too. iv) Great location v)Bed was comfortable
Stayed 3 nights in Apr 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities
Toilet is very small. Property is old.
Stayed 1 night in Aug 2024

6/10 Okay

AIRI

good
Stayed 1 night in Sep 2024

6/10 Okay

Alice

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice friendly staff, convenient location (the JR station is across the street from the hotel). The room was a good size for our party of 4 adults, each of us got a twin bed. There was room to open our suitcases. However, the bathroom was horrible. There was mold on all the walls, and it was tiny. There's not much room to move. The toilet, washstand, and bathtub/shower were all squeezed into that small space. It was old whereas the bedroom was renovated, looked new.
Stayed 2 nights in Oct 2024

8/10 Good

Mikayla

Liked: Cleanliness, staff & service, amenities
This hotel is very good for the price. It is greatly located across the road from the train station and the bus station making it easy to get around Hakodate. The only bad point were there was thick layers of dust on the doors and walls of the room and also they have an internal heating/cooling system and due to the cooler weather it was set to heating, but making the rooms extremely hot. We had to sleep with the window open but that let in all the street noise and the wind would bang the shutters. The shutters can’t close either when the window is open so it let all the light it. Overall the hotel was good for the price.
Stayed 2 nights in Oct 2024

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
タクシーの運転手がホテル名が変わったことを知らず、五稜郭方面に向かってしまい、途中で引き返したが余計に金額がかかった。
Stayed 1 night in Jul 2025

8/10 Good

よしゆき

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

としよし

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅の真ん前で最高です
Stayed 1 night in Jul 2025

8/10 Good

Kaoru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝市まで徒歩で行けて良かった
Stayed 1 night in May 2025

8/10 Good

もとはる

Liked: Cleanliness, staff & service, amenities
駅のすぐ近くでコンビニ、スーパーも近隣にあり場所はとても良かったです。 工事中だったので足場が組んであり作業されるので少し落ち着きませんでした。
Stayed 1 night in Jul 2025