Holiday Homes in Hailsham

"The staff were absolutely lovely and went above and beyond to make us feel safe in the environment, although when we stayed the weather had other ideas it was really beautiful to see our city in another light , the room was immaculate with a very fresh smell throughout the hotel Will definitely be staying again"

"I enjoyed my stay here, especially the upgraded room. It was a lovely, well kept hotel, perhaps a little tired in places, but still cared for. We really did not like the breakfast experience, due to the fact there is no room in the breakfast room for all the guests and therefore sometimes you are asked to eat in the bar area. No problem with this, but not when you can’t fit your food on a small bar table, necessitating playing musical tables when people left their (bigger) table. If you are lucky enough to get sat in the breakfast room, then the cooked breakfast, toast and juices and hot drinks machines and cutlery were in three separate locations with hardly any room round them to manoeuvre. Some staff were so busy, they forgot to greet us with a courteous ‘good morning’ when greeting guests at the entrance to breakfast. Options are pared down to the usual choices with nothing special on for breakfast and no menu options to order. On a more positive note, the room was clean and comfortable and little extras were really appreciated."

"The bar is the highlight and the room was spacious with a very well designed contemporary feel."

"Checked in and the reception absolutely stunk of weed from the Eastern Europeans in front of us. Asked about parking and was told from 6pm it was free but it we wasn’t moving our car we needed to go out by 8am and pay the machine the day rate. Most of the hotels along the font subsidised parking. Asked what time the bar opened to be told unless there is a coach they don’t open it. Asked about the restaurant to be told the same. Got to our room and it was very basic and on first checking no windows opened and the room was so hot and the radiator was on and couldn’t turn it off. The window was cracked and held together by sellotape. Went back downstairs and asked for a fan and they did get one. The room was extremely basic and no idea how long it had been there but a previous guest had stuck a used plaster on the back of the bathroom door and it was still there. Staff had little interest in speaking to you. First words was you pay now. Went out to get some dinner and when we returned there was a lot of Eastern Europeans stood outside blocking the stairs drinking bottles of wine/beer smoking weed and was quite intimidating to walk past. There is no security or cameras around the hotel. Reception door was open all night."

"The hotel could be very lovely. However, it is really rundown and has been let go. The breakfast was the best part, food was hot and fresh. Good variety too. The room i was in was on the 4th floor. Only 1 lift was working for a full hotel. The lift was the width of 1 person and could only fit 2 people in it. It took ages to get the lift. The corridors were very dark and creaky. My room was nextcto a fire door in the corridor so it was constantly banging all night. The room had wood rot in all the windows and could here every little noise outside all night as on a main road. and damp patches on the ceiling. The toilet stopped working and took hours to get it fixed. The bed was very uncomfortable. I had springs in my back all night with very flat pillows too. The water pressure was diabolical just trickling out of the shower and tap. Only cold too. Not enough hot water to fill a,cup came out of the shower. Asked by reception if we would stay again, i felt very uncomfortable saying no as i am a polite person that dont complain but i had to on this point."

"Suprisingly comfy bed, spacious and clean modern bathroom, definitely rate the single rooms for solo travellers, great value for money "

"The pool gets very busy even with time slots"

"Lovely hotel and staff were also lovely and very helpful. Would absolutely stay again. We had our dog with us and no problems "

"The reception staff were v friendly, especially Justin ,"