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Reviews of La Cappella Hotel

La Cappella Hotel
Castra Center, Fleiman Street 8, Haifa

Reviews

8.8

Excellent

Rating 10 - Excellent. 55 out of 98 reviews" "
Rating 8 - Good. 28 out of 98 reviews" "
Rating 6 - Okay. 9 out of 98 reviews" "
Rating 4 - Poor. 3 out of 98 reviews" "
Rating 2 - Terrible. 3 out of 98 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

assaf

Stayed 1 night in Aug 2022

10/10 Excellent

Meital

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great service. Best location close to the beach and other attractions
Stayed 2 nights in Jul 2022

2/10 Terrible

Eti

Stayed 1 night in Feb 2022

10/10 Excellent

Monny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

2/10 Terrible

Tammy

משום מה, על אף שבאתר שלכם כתוב שזה כולל מיסים ועמלות, עדיין במלון גבו לי מע״מ על העסקה. בקיצור, עם אחרונה שאני מזמינה מהאתר הזה.
Stayed 1 night in Dec 2021

10/10 Excellent

Maya

Stayed 1 night in Dec 2021

8/10 Good

Michal

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2021

8/10 Good

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021

10/10 Excellent

Ilanit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

TAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Sharef

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly quiet in the room. No fridge
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Cleanliness
place is in great location. Service is OK. We stayed there for over 10 days. They NEVER cleaned the room, the just replaced towels. Never stocked the room with out our request.
Stayed 4 nights in Jul 2021

10/10 Excellent

dikla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Natan

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Nadav

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

mirit

Stayed 1 night in Jul 2020
Response from דלפק קבלה on 10 Aug 2020
היי מירית, מודים על הקדשת הזמן לכתיבת חוות דעת. שמחים שנהנית ומקווים לראותך שוב! מלון לה קפלה

10/10 Excellent

Anan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Noam reception on 16 Feb 2020
Dear Guest, thank you for taking the time to write a review. Hope to see you soon again.

8/10 Good

Iegor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in the mall
Good location nearby motorway. Be advised that the hotel actually the part of the mall. In the evening you won’t find any bars lounges nearby(()
Stayed 2 nights in Nov 2019
Response from noam on 12 Nov 2019
Dear Legor, thank you for taking the time to write a review. Happy to know that you find the location good for you. We are indeed located inside an art center where there are shops, on the hotel floor there are two good and excellent restaurants that also offer bar services and in addition to discounts for hotel guests. We would love to host you again with us and experience these restaurants. Hope to see you soon again.

6/10 Okay

Melissa

Stayed 4 nights in Nov 2019

8/10 Good

Stas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from noam reception on 20 Oct 2019
Dear Stas, thank you for taking the time to write a review. Hope to see you soon again.

10/10 Excellent

osnat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון מעוצב יפה ובפשטות. התמונות על הקירות מעלפות (איזה צלם מוכשר) החדרים נעימים ומזמינים. מקלחת כיפית נוף נפלא מהמרפסת בקומה השניה, ממליצה לעלות ולשבת שם, אך כדאי להוסיף כיסאות נוחים יותר ואולי איזו שמשייה. ארוחת הבוקר בבית קפה הקרוב מאד טעימה, אך כדאי לציין כשמזמינים, שארוחת הבוקר מוגשת בבית קפה ולא בבית המלון, לי אישית הארוחה הספיקה, אך בעלי אוהב גם קינוחים ועוגות ואת זה אין בארוחת הבוקר בבית הקפה. יש חנייה ליד המלון וזה יתרון גדול. היחס בדלפק הקבלה נעים ואדיב. תודה רבה
Stayed 1 night in Oct 2019

6/10 Okay

Alex

Liked: Cleanliness, room comfort
Disliked: Staff & service
Bad services
Don’t stay there at weekends or holidays, if something doesn’t work, they won’t fix it. The coffee machine in the room was broken and the safe box had no batteries, they claimed that the personnel is out and they will fix it on the first working day, which is after I leave.
Stayed 1 night in Sep 2019
Response from no on 20 Oct 2019
We are sorry that this is how you feel, most often faults being dealt with as soon as possible. We apologize if you didn't feel like it. Hope to see you again and that next time you will feel the service we aspire to.

10/10 Excellent

Or

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Noam -front desk on 6 Aug 2019
Dear Or, thank you for taking the time to write a review. Hope to see you soon again.

6/10 Okay

Александр

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2019
Response from Noam -front desk on 20 Jul 2019
Dear Guest, thank you for taking the time to write a review. we would like to know how we can improve our hotel and we will appreciate if you write to us. Thank you, Hope to see you soon again.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mobile phone and mobile data on use in israel/haifa
Stayed 1 night in Jul 2019
Response from Noam -front desk on 16 Jul 2019
Dear Guest, thank you for taking the time to write a review. Hope to see you soon again.

8/10 Good

eden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Noam -front desk on 5 Jul 2019
Dear Eden, thank you for taking the time to write a review. Hope to see you soon again.

2/10 Terrible

H

Travelled with partner
Disliked: Amenities, property conditions & facilities
Checked in in the afternoon, worked a few hours and left. Returned later at night to a blackout! Was stuck in the parking lot with no elevator, no lights anywhere, my room was pitch black with lights, outlets, and AC functioning. I want a full refund!
Stayed 1 night in Jun 2019
Response from Noam -front desk on 2 Jul 2019
Dear Guest Hello, We thank you for writing your review. While you were staying at the hotel there was a power outage, late at night, the power outage was also sudden for us and we tried to give the best response when the receptionist came out and escorted you to the hotel. We are sorry for the experience you have experienced, but sometimes there are failures beyond our control. We will be happy to host you again with the full hope that this will not happen again, and you will be able to experience the hotel more positively.

10/10 Excellent

Chi Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 4 nights in May 2019
Response from Noam -front desk. on 21 May 2019
Dear Guest, thank you for taking the time to write a review. we are happy to hear that you found the hotel good for you. Hope to see you soon again.

10/10 Excellent

Nea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOCATION GREAT
Great simple and clean hotel. Great location in a shopping center with a wonderful breakfast.
Stayed 1 night in May 2019
Response from Noam -front desk. on 21 May 2019
Dear Guest, thank you for taking the time to write a review. we are happy to hear that you found the shopping center useful for you. and happy to hear that you liked the breakfast. Hope to see you soon again.

8/10 Good

moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from Noam -front desk on 9 May 2019
Dear Moshe, thank you for taking the time to write a review. Hope to see you soon again

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. There's a supermarket on the ground floor, and very good restaurants on the same floor.
Stayed 7 nights in Apr 2019
Response from Noam -front desk. on 9 May 2019
Dear Guest, thank you for taking the time to write a review. we are happy to hear that you found the restaurants and the supermarket useful for you. Hope to see you soon again.

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Noam -front desk on 30 Apr 2019
Dear Kim, thank you for taking the time to write a review. Hope to see you soon again

8/10 Good

peretz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Noam -front desk on 30 Apr 2019
Dear Guest, thank you for taking the time to write a review. Hope to see you soon again

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, only stayed for one night, was in Haifa for business. Breakfast was not great. Hotel was clean and staff friendly
Stayed 1 night in Mar 2019
Response from Noam -front desk on 7 Mar 2019
Dear Guest, thank you for taking the time to write a review. we will appreciate if you will tell us what was not good at breakfast, for us to know where we can do better. we are happy to hear that you found the hotel clean and nice for you. Hope to see you soon again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Very clean and nice
Stayed 1 night in Jan 2019
Response from Noam -front desk. on 3 Feb 2019
Dear Guest, thank you for taking the time to write a review. we are happy to hear that you found the hotel clean and nice for you. Hope to see you soon again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clear that a lot of thought went into designing the hotel and the rooms. My husband and I were very pleased at the location, cleanliness, amenities and price. The front desk service was professional and hospitable. Overall a definite place we will return to.
Stayed 1 night in Jan 2019
Response from Noam -front desk. on 8 Jan 2019
Dear Guest, First, we thank you for taking the time to write a review. We were very happy to hear that you enjoyed the design of the hotel and that you felt at home with the help of the hotel staff. We will be happy to host you again at any time, Thank you. Noam

8/10 Good

jim, los angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its nice and clean and very quiet. the breakfast is to die for.
Stayed 4 nights in Dec 2018
Response from Noam -front desk. on 31 Dec 2018
Dear Jim, thank you for taking the time to write a review. we are happy to hear that you found the hotel nice and clean. Hope to see you soon again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest hotels I have ever stayed in, the staff were so nice, and it was in an awesome location. STRONGLY recommend, I was sad leaving
Stayed 4 nights in Dec 2018
Response from Noam -front desk. on 29 Dec 2018
Dear Guest, thank you for taking the time to write a review. we are happy to hear that you found the hotel good for you, And you found the staff pleasant for you Hope to see you soon again.

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 21 nights in Nov 2018
Response from noam - Front Desk on 13 Dec 2018
Dear Ron, thank you for taking the time to write a review. we are happy to hear that you found the hotel good for you. hope to see you soon again.

8/10 Good

guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018
Response from Noam -front desk. on 13 Dec 2018
Dear Guest, thank you for taking the time to write a review. we are happy to hear that you found the hotel good for you. Hope to see you soon again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Noam -front desk. on 3 Nov 2018
Dear Guest, thank you for taking the time to write a review. we are happy to hear that you found the hotel good for you.

10/10 Excellent

Alex, Louisville KY

Liked: Staff & service, property conditions & facilities
New, clean, up to date We arrived late and were greeted with all things set. Breakfast vouchers were provided for the restaurant in the mall, which were delicious. Absolutely would use again.
Stayed 2 nights in Oct 2018
Response from Noam -front desk. on 1 Nov 2018
Dear Alex, thank you for taking the time to write a review. we are happy to hear that you found the hotel and our breakfast good for you. hope to see you soon again!

10/10 Excellent

R, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel with exceptional staff. The desk clerk escorted me to my room and to the business center. Good breakfast. View of the sea. Park close to the hotel sign as you swing around to enter the mall parking garage. Walk up the few steps to the unmarked elevator, press the communication button and the elevator will come. Yes, this is as awkward and confusing as it sounds.
Stayed 1 night in Oct 2018
Response from Noam -front desk. on 1 Nov 2018
Dear Guest, thank you for taking the time to write a review. we are happy to hear that you found the location and the view from the room good for you. we try to make the entrance easy for our guests, we will do the best to find a solution. hope to see you soon again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night business stay
Hotel located in a shopping mall, no bar or restaurant in hotel but a few options for food close by. Breakfast served in a coffee shop next door. Comfy bed, good room and connectivity.
Stayed 1 night in Oct 2018
Response from Noam -front desk. on 27 Oct 2018
Dear Guest, thank you for taking the time to write a review. we are happy to hear that you found the rooms and the breakfast good for you. hope to see you soon again!

10/10 Excellent

Kate, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean, new and modern. Breakfast also was good.
Stayed 1 night in Oct 2018
Response from Noam -front desk. on 23 Oct 2018
Dear Kate, Thank you for writing the review. We were happy to hear that you enjoyed the hotel and the room in particular. We look forward to seeing you here soon again

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
will not recommend to anyone. Poor service and Untidy
Stayed 4 nights in Oct 2018
Response from Noam -front desk. on 23 Oct 2018
Dear guest, Thank you for writing the review. We apologize for the unpleasant experience you are describing, and we'd love to hear from you more about your experience at the hotel. We are available to you for any questions and claims so we can learn and improve. Hope we can talk, Noam

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Noam -front desk. on 19 Oct 2018
Hello David, We thank you for taking the time to write the review. We are happy to hear that you enjoyed the hotel. We look forward to seeing you here again soon. Noam