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"Clean room, AC working well."

"The property was still having some construction improvements happening but it did not impact our stay. The staff was very helpful and friendly, from the reception desk to the restaurant. The in room updates and work put into the property since opening is exceptional. Staying a little further away from Papeete is nice and starts to give you more of an island feel. The only issue that was resolved on its own was room service to our over water bungalow. The restaurant told me I had to come pick up our dinner which should not be the customer service they are offering, but I was pleasantly surprised when a young lady arrived at our door with our order before I left to go pick it up. I think these are just new staffing issues since reopening a month ago. I would stay again."

"We had a long layover so we decided to book a hotel near the airport. Communication before arrival was excellent and they responded quickly to our questions.. We arrived in the evening and later then expected due to a flight delay. Even with the delay, they had a shuttle waiting to pick us up. They also took us to the airport very easily in the morning the next day. Very pleased with the staff at the Lodge."

"Honestly, I was a single guy at this resort. I am soooo relaxed after just a few days. Everyone was amazing, made me feel welcome and well taken care of."

"Really nice small hotel with an excellent restaurant. Nice pool right on a small sandy beach with some pretty good coral beds right there. Beautiful setting near top of cooks bay. Room had a funny smell but staff was great in trying to address it. "

"Clean room. Air conditioning in bedroom but good enough for the rest of rooms. Next to great beach. Bugs at night got in covered walls. Saw them when came back from dinner. We spent some time wiping down the walls to rid them. On bed too. Walking distance to a couple of restaurants. We did not have a car and we didn’t cook or use the kitchen. Not fancy but very adequate. Staff friendly."

"The breakfast buffet was good 👍 "

"The resort was above and beyond our expectations. The breakfast buffet was outstanding - especially the fresh pastries and the omelette bar manned by Heinz. The snorkeling right off shore was fabulous. If we ever are able to return to Moorea, we will definitely stay at the Sofitel Kia Ora again!"

"The property was amazing! Our room was so comfortable and the views were stunning! We were offered an option to store our luggage after checkout the next day. Our flight was still another 14 hrs wait time! We stayed on the property and enjoyed the pool and chairs. The only problem was after mid-day there was no one to offer us waters to buy or any food. To be clear, we had purchased breakfast at the property, and we purchased 2 beers around noon. After that there was just no service through the day. Not even waters. I wish that could have been different since we were outside all day since 11:00 am. The day-room was a great haven since you can shower and dress before going to the airport that night. "