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New Star Halong Hotel

3.0 star property
Guests start their day with breakfast at the hotel restaurant, then take the free area shuttle to explore Bai Chay's local attractions.

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New Star Halong Hotel in Bai Chay offers breakfast, lunch, and dinner at its on-site restaurant. Guests can relax with free newspapers and coffee or tea in the lobby, and enjoy in-room WiFi. The attentive staff consistently impresses visitors with their service.

Reviews

6.6 out of 10

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
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About this property

New Star Halong Hotel

  • Hotel located in Bai Chay
  • A free return airport shuttle, dry cleaning/laundry services and a business centre are just a few of the amenities provided at New Star Halong Hotel. The on-site restaurant offers breakfast, lunch and dinner. In addition to a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self-parking
    • A local area shuttle, 1 meeting room and karaoke
    • Concierge services, a TV in reception and free newspapers
  • Room features
  • All 108 rooms boast comforts such as air conditioning and bathrobes, as well as thoughtful touches such as free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with baths or showers and free toiletries
    • LCD TVs with cable channels
    • Electric kettles, daily housekeeping and desks

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Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property will be closed from 15 August 2022 to 15 August 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is New Star Halong Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at New Star Halong Hotel?

Self-parking is free at this property.

What time is check-in at New Star Halong Hotel?

Check-in begins at 2 PM.

What time is check-out at New Star Halong Hotel?

Checkout is at noon.

Does New Star Halong Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Where is New Star Halong Hotel located?

Located in Bai Chay, this hotel is within 1 mile (2 km) of Ha Long Bay, Cái Dăm Market and Ha Long Night Market. Halong Marina Bayzone and Bai Chay Beach are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.6

9.4

Cleanliness

8.0

Location

7.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

Reviews

Verified

6/10 Okay

Iris

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The room very nice and also comfy bad. The only thing is very not good the not speak English and not help u to buy trips or bus like others hotel
Stayed 2 nights in Sep 2019
Verified

8/10 Good

DONGHYUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비 좋네요

솔직히 가격대비 깨끗하였습니다 조식은 별로이네요
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

DONGHYUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Verified traveller

Stayed 1 night in May 2019