Gwarinpa Estate Hotels, Abuja

"The room was very clean,staff very kind ,and I appreciate the house keeping who always comes in to check and clean the room "

"When I arrived at the the hotel and presented them with my confirmation number and email from hotels.com they did nit honor the reservations stating that they do not accept reservations and that I would have to get refunded through hotels . Com and pay them additional cash to stay. I was very disappointed as i had already booked and paid for my stay online. After dealing with front desk for an hour they finally brought management who said he would then resolve the issue, that’s when he said to...

"Not what is advertised. very unfriendly staff. Slept in darkness n heat, sweating for 3 days in a row and they refused to put on the generator. The property is very unclean with cockroaches, blocked bathroom drains, no kettle or iron in the room. We had to use ours. The facility is horribly poor"

"The hotel staff claimed the hotel does not list on Expedia.com and that they did not receive my booking/payment. Actually they said they had not heard of Expedia.com before. I was told I could stay for the night; that they would try and confirm the payment the next morning before I check out; but that if they could not confirm, I would be required to pay cash before being allowed to check out. I refused this offer and left."

"Was a good place to stay staff was very nice but building needs some upkeep but would recommend your establishment "