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"Excellent beach location and add.ons. Family friendly."

"Love the place!"

"They use pictures of other rooms on their listings , in our case we clicked on the room style “ one bedroom suite with balcony “. The pictures of it that then loaded ( we checked on all the travel sites and they do this on every single one) were of a room with a fireplace, an enormous bathtub and marble bathroom, and a large dining table, and it plainly stated on our confirmation stated 800 and some odd square feet and a 55 inch tv. NONE of which we had One front desk clerk told us those are not even their hotel. The other told us “ thats our presidential suite and you can’t have that “ We do expect to be shown pictures, even if dated our doctored, of the actual room we chose. And at least the listed amenities listed under that room style. What we did receive, was a suite, with a motel six style bathroom, a coffee maker that didnt work, lamps that didnt work, harsh fluorescent lighting, with an interior balcony over enormous air conditioning and exhaust fans that were loud even with the door closed. We received absolutely zero response or even apologies much less consideration when we voiced this "

"El cuarto estaba en perfectas condiciones, limpio y organizado. Bastante espacioso, completo, lucia a un mini apartamento. Muy bueno!"

"Due to a shortage of housekeeping staff we couldn’t get into our room until 6pm! The floor in our room was gritty due to sand being brought into the room. The room obviously hadn’t been swept for some time and the shower tray wasn’t particularly clean. Location of hotel was very good, right on the beach. The beach was great, white powdery sand. We sat on the beach and didn’t use the pool as there was loud music blearing out there. There were lots of kids running around. Hotels.com website says that beach sun loungers and umbrellas are complimentary, but in fact this is incorrect as you had to pay $55 per day!"

"We have stayed here 3 years in a row. Me and my husband just love it there. "

"Phenomenal hotel in a phenomenal location! The location across from the beach is ideal. The restaurants in the hotel are fantastic, and there are countless other great food options within a 10 minute walk. Absolutely loved this hotel and would stay there again without a doubt."

"Yes"

"Breakfast basic continental and food at poolside low quality. Fries served cold, no dipping sauces for tenders etc. bathrooms by pool without toilet paper, painting needed on all railing services on balconies. Location is good but staff could be friendlier and helpful. Checking in was not pleasant. "