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Hotel Castell

3.0 star property
Suburban hotel with free breakfast and 24-hour front desk

Choose dates to view prices

Travelers feel Kennedy's welcoming spirit at Hotel Castell through its complimentary continental breakfast and daily manager's reception. The on-site Restaurante Dona Moon serves international dishes, while free WiFi allows guests to stay connected from their rooms.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Single Room, 1 Bedroom

Basic Single Room, 1 Bedroom | View from room

Basic Single Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
In-room safe
Daily housekeeping
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
In-room safe
Daily housekeeping
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
In-room safe
Daily housekeeping
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
In-room safe
Daily housekeeping
  • 23 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Romantic Room, Park View

Romantic Room, Park View

Romantic Room, Park View

Highlights

Air conditioning
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
In-room safe
Daily housekeeping
  • 15 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
Cdla. Kennedy, N Av. Miguel H. Alcívar & Ulloa cnr, Guayaquil, Guayas

What's nearby

  • Mall del Sol Shopping Center - 9 min walk - 0.8 km
  • San Marino Mall - 12 min walk - 1.0 km
  • Guayaquil Convention Center - 12 min walk - 1.0 km
  • City Mall - 4 min drive - 3.4 km
  • Malecon 2000 - 7 min drive - 4.2 km

Getting around

  • Duran Train Station - 11 min drive
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.) - 5 min drive

Restaurants

  • ‪Villa Café - ‬2 min walk
  • ‪Mobil on the Run - ‬6 min walk
  • ‪Dolce Vita Gourmet - ‬5 min walk
  • ‪Casa Res - ‬6 min walk
  • ‪Los Cebiches de la Rumiñahui - ‬3 min walk

About this property

Hotel Castell

Hotel located in Kennedy
Free continental breakfast, a free daily manager's reception and dry cleaning/laundry services are just a few of the amenities provided at Hotel Castell. The on-site international cuisine restaurant, Restaurante Dona Moon, offers breakfast, lunch, dinner and light fare. In addition to a business centre and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-out and 1 meeting room
  • Coffee/tea in reception, a front desk safe and smoke-free property
Room features
All guest rooms at Hotel Castell have thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Restaurante Dona Moon

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (646 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 11 per vehicle
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not permitted at this property

Property is also known as

Castell Guayaquil
Hotel Castell
Hotel Castell Guayaquil
Hotel Castell Hotel
Hotel Castell Guayaquil
Hotel Castell Hotel Guayaquil

Frequently asked questions

Is Hotel Castell pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Castell?

Self-parking is free at this property.

What time is check-in at Hotel Castell?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM.

What time is check-out at Hotel Castell?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Hotel Castell provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 11 per vehicle applies.

Where is Hotel Castell located?

Located in Kennedy, this hotel is within a 10-minute walk of World Trade Center and Antonio Neumane Park. Supercines Orellana and Consorcio Nobis are also within 15 minutes.

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Hotel Castell Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 36 out of 123 reviews
Rating 8 - Good. 51 out of 123 reviews
Rating 6 - Okay. 23 out of 123 reviews
Rating 4 - Poor. 7 out of 123 reviews
Rating 2 - Terrible. 6 out of 123 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maxiemily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención del personal , son muy atentos
Stayed 3 nights in Nov 2023

8/10 Good

Juping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Close to airport
Stayed 2 nights in Sep 2023

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para el precio el lugar estaba bien, estaba limpio y las personas de recepción muy amables y atentas.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Razoável

Razoável, cama, limpeza, atendimento foram boas, bem localizado próximo ao shopping, padarias e restaurantes, porém o café da manhã é péssimo, não tem opções e quase não faziam reposições.
Stayed 4 nights in Jun 2023

10/10 Excellent

?

Liked: Staff & service
Very good value for money. The hotel can organize a taxi driver for airport pickup which is really good. I came in at midnight and wouldn't want to take a random taxi at that hour. The cheapest rooms are inside rooms which means they don't have windows to the outside. The breakfast is very good for the price, it includes scrambled eggs, sausages, different kinds of bread, cereal, yoghurt, fresh fruit, fruit juices and coffee. The staff were very friendly and it was also possible to store my luggage at the reception for free after checkout since I had some stuff to do in Guayaquil before I left for the bus station.
Stayed 1 night in Mar 2023

4/10 Poor

Manuel

Liked: Staff & service, property conditions & facilities
The bed is to dirty
Stayed 1 night in Jan 2023

10/10 Excellent

JULIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, recomendado!
Stayed 2 nights in May 2022

10/10 Excellent

Katty

Liked: Cleanliness, staff & service, amenities
Cómodo, confortable, buena ubicación.
Stayed 1 night in Apr 2022

10/10 Excellent

JULIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación adecuada y una buena limpieza.
Stayed 2 nights in Apr 2022

6/10 Okay

Humberto

Disliked: Cleanliness, amenities
?
Stayed 1 night in Apr 2022

6/10 Okay

Paulina

Liked: Staff & service, property conditions & facilities
Confortable y bien ubicado El aseo podría mejorarse
Stayed 2 nights in Apr 2022

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Castell excelente

Una buena atención, la habitación cómoda y limpia, en general un hotel muy recomendado
Stayed 1 night in Apr 2022

6/10 Okay

ERNESTO

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
La sobrecama estaba sucia, varios cabellos largos. Desagradable.
Stayed 1 night in Mar 2022

2/10 Terrible

Juan francisco

Liked: Cleanliness, property conditions & facilities, room comfort

Cobro exagerado

Miren reserve por hoteles.com a una tarifa al llegar al establecimiento no sabían, que existía la plataforma y me cobraron a otro precio y así no funciona esto
Stayed 1 night in Mar 2022

8/10 Good

SANTIAGO

Liked: Staff & service, property conditions & facilities
Excelente ubicación, motivos laborales.
Stayed 3 nights in Jan 2022

10/10 Excellent

Diana Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
me parece que el hotel cuenta con los servicios necesarios a un precio justo, las chicas de la recepción son muy amables.
Stayed 2 nights in Sep 2021

8/10 Good

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran ubicacion, comodo.
Stayed 1 night in Aug 2021

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient, close to city, shopping and banks.
Stayed 2 nights in Mar 2021

4/10 Poor

JOSEPH

Disliked: Cleanliness, amenities, property conditions & facilities
Ubicacion es ok, cama y colchon no son lo que se ve en la foto todo es viejo el colchon es viejo y duro no se puede dormir este hotel no ee lo que ensena en las fotos DEBERIAN CAMBIIAR LAS CAMAS ES UN AZCO!!! basura de camaa
Stayed 1 night in Dec 2020

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gracias

Bien sin novedades
Stayed 1 night in Dec 2020

10/10 Excellent

Joe

Liked: Cleanliness, staff & service
Update room and bathroom, downtown Guayaquil at best price wirh that super breakfast,, no need paid high price iin others properties, feel home, secure,,,
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities
This is the third time that the credit card machine at the reception is not working properly. I had to go to find an ATM outside about 10 minutes walk. And the front desk person wasn't helpful. The rooms are outdated. I had to ask the reception to change my room because some blinds were missing and people could literally see me from the streets. And no one apologized. i will not go back at this hotel and do not recommend it.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo hotel, cómodo, limpio, definitivamente volveré!!
Stayed 10 nights in Jan 2020

10/10 Excellent

MaríaMer, Quito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Olvidé algo en la habitación y fueron muy cuidadosos y honestos para guardarla hasta que regresé la siguiente semana.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

slept well

Very clean and friendly, with the most comfortable bed in our SA trip to date. Recommend.
Stayed 1 night in Jan 2020