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Hyatt Centric Guatemala City

4.5 star property
Luxury hotel connected to the convention centre in Guatemala City with free parking
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hyatt Centric Guatemala City

Outdoor pool
Junior Suite, 1 King Bed
Restaurant
3 bars/lounges, poolside bar
Shower, free toiletries, hair dryer, dressing gowns
Reviews
9.6

Exceptional

Popular amenities

  • Pool
  • Air conditioningAir conditioningAir conditioning
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast available
  • Gym
  • LaundryLaundryLaundry
The price is NZ$288
Price available on 25/5/2024

Explore the area

Map
12 Calle 2-25, Zona 10, Guatemala City, 01010
  • Popular LocationEmbassy of Mexico in Guatemala8 min walk
  • Popular LocationLa Aurora Zoo19 min walk
  • Popular LocationPaseo Cayala7 min drive
  • AirportGuatemala City (GUA-La Aurora Intl.)13 min drive
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Room options

View all photos for Room, 1 King Bed (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Atrium View)

9.2/10 Wonderful

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed

9.9/10 Exceptional

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 King Bed

10/10 Exceptional

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Premium bedding
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Single Beds (Atrium View)

9.6/10 Exceptional

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Single Beds

9.7/10 Exceptional

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Similar properties

Exterior
Wyndham Garden Guatemala City
Hot tub
Breakfast included
Free WiFi
Restaurant
8.4 out of 10, Very good, (1005)
The price is NZ$168
per night
9 Jun - 10 Jun
Wyndham Garden Guatemala City

About the area

Guatemala City

Located in Zona 10 neighbourhood, Hyatt Centric Guatemala City is connected to a shopping centre. Palacio Nacional de la Cultura and National Palace (Palacio Nacional) are local landmarks, and some of the area's activities can be experienced at Children's Museum and El Pulté Golf. La Aurora Zoo and Justo Rufino Barrios are also worth visiting.
Visit our Guatemala City travel guideOpens in a new window

What's nearby

  • Embassy of Mexico in Guatemala - 8 min walk
  • U.S. Embassy in Guatemala - 11 min walk
  • Oakland Mall - 13 min walk
  • La Aurora Zoo - 19 min walk
  • Paseo Cayala - 7 min drive

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 13 min drive

Restaurants

  • San Martín - 1 min walk
  • T.G.I Friday's Avia - 1 min walk
  • Burger King - 2 min walk
  • Del Griego - 3 min walk
  • RBG Bar & Grill - 3 min walk

About this property

Hyatt Centric Guatemala City

Luxury eco-certified hotel near Paseo Cayala
Near La Aurora Zoo, Hyatt Centric Guatemala City provides an airport shuttle, a poolside bar and a rooftop terrace. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), airport drop-off service (surcharge) and free newspapers
  • A 24-hour front desk, multilingual staff and a computer station
  • Guest reviews give top marks for the location
Room features
All 138 individually furnished rooms feature comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as air conditioning and dressing gowns. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 42-inch TVs with digital channels
  • Free infant beds, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 21.32 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 122 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lb per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 21.32 per person
  • Airport shuttle fee: USD 16.25 per vehicle (maximum occupancy 3)
  • Pet fee: USD 122 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City
Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City Guatemala City
Hyatt Centric Guatemala City Hotel Guatemala City

Frequently asked questions

Does Hyatt Centric Guatemala City have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hyatt Centric Guatemala City?

As of 24 May 2024, prices found for a 1-night stay for 2 adults at Hyatt Centric Guatemala City on 25 May 2024 start from NZ$287.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Centric Guatemala City pet-friendly?

Yes, Hyatt Centric Guatemala City allows cats and dogs (limit 1 total) with a maximum weight of up to 40 lb per pet. There's a fee of USD 122 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hyatt Centric Guatemala City?

Self-parking is free at this property.

What time is check-in at Hyatt Centric Guatemala City?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt Centric Guatemala City?

Checkout is at noon.

Does Hyatt Centric Guatemala City provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of USD 16.25 per vehicle applies.

Where is Hyatt Centric Guatemala City located?

Located in Zona 10, this luxury hotel is within 1 mile (2 km) of Avia Mall and La Aurora Zoo. The Village Shopping Center and Avenida La Reforma are also within 5 minutes.

Hyatt Centric Guatemala City Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 453 out of 548 reviews" "
Rating 8 - Good. 55 out of 548 reviews" "
Rating 6 - Okay. 24 out of 548 reviews" "
Rating 4 - Poor. 10 out of 548 reviews" "
Rating 2 - Terrible. 6 out of 548 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff throughout. One of the best Ive ever had!
Stayed 3 nights in May 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Nichelle Amber

Stayed 3 nights in Apr 2024

2/10 Terrible

Joseph

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
DO NOT TRUST ANYONE AT THE HYATT IN GUATEMALA CITY The front desk staff here is either incompetent or untrustworthy, or both, which in our case put us in a situation where we feared for our lives. 1. Upon our arrival, they tried to overcharge us for an 8-minute drive from the airport rather than the previously agreed amount (in writing) that was barely a tenth of what they now wanted. 2. They arranged a car and driver for us to Lake Atitlan (at double the price our local friends usually pay), but when the driver arrived, he admitted he had never actually driven to San Marcos. After a couple hours, about half way through the trip, he also admitted that due to his old age, he had trouble seeing at night — which was evident. We were so concerned that we’d die on the dark, windy roads that I asked him to pull over so I could drive the rest of the way. He was grateful. To conclude, we expected that a hotel at the calibre of an international chain like the Hyatt, would be able to arrange safe, reliable, and reasonably priced transport considering we made the request 3 weeks in advance via phone and email. What we got, instead, was a dangerous and overpriced misadventure that we’ll hopefully laugh at, one day. I would not recommend this hotel, and I will not stay here again.
Stayed 1 night in Mar 2023

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service and our room was nice . The food in the restaurant is also good
Stayed 1 night in Apr 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Erwin, Aurora

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice hotel. Terrible service at roof bar. Four waiters just standing around ignoring not only me but other customers as well, this happened both days I was there .
Stayed 3 nights in Mar 2024

10/10 Excellent

Claudia

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Excellent experience. I have been staying in this hotel for years and the experience always makes me want to come back.
Stayed 2 nights in Apr 2024

10/10 Excellent

Esteban

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, great staff!
Stayed 1 night in Apr 2024

10/10 Excellent

Asha L

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Rooms were exquisite. Staff was very professional.
Stayed 7 nights in Mar 2024