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Hotel San Carlos

3.5 star property
Hotel with free parking, steps from Avenida La Reforma

Choose dates to view prices

Photo gallery for Hotel San Carlos

Outdoor pool
Front of property
Breakfast, lunch, dinner served; international cuisine
Exterior
Deluxe Suite
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • 24/7 front desk
The current price is NZ$204
includes taxes & fees
23 Aug - 24 Aug

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room

Double Room

Double Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Pillow-top bed
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | Safe

Standard Room, 1 Bedroom

8.8 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Pillow-top bed
Private bathroom
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Pillow-top bed
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Apartment, 2 Bedrooms

Exclusive Apartment, 2 Bedrooms | Private kitchen

Exclusive Apartment, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Pillow-top bed
  • 45 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Comfort Room

1 bedroom, in-room safe, desk, laptop workspace

Comfort Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Pillow-top bed
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 1 King Bed with Sofa bed

Deluxe Apartment, 1 King Bed with Sofa bed

Deluxe Apartment, 1 King Bed with Sofa bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Pillow-top bed
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Located in Zona 10, a neighbourhood in Guatemala City, Hotel San Carlos is in a shopping district and near the airport. Oakland Mall and Paseo Cayala are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit La Aurora Zoo and Mundo Petapa. Avenida La Reforma and Embassy of Mexico in Guatemala are two other places to visit that come recommended.
Visit our Guatemala City travel guideOpens in a new window
Map
Av. La Reforma 7-89, Zona 10, Guatemala City, Guatemala, 10010

What's nearby

  • Avenida La Reforma - 1 min walk - 0.0 km
  • Embassy of Mexico in Guatemala - 3 min walk - 0.3 km
  • Oakland Mall - 16 min walk - 1.4 km
  • La Aurora Zoo - 18 min walk - 1.5 km
  • Paseo Cayala - 5 min drive - 4.6 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 19 min drive

Restaurants

  • ‪Pollo Campero - ‬7 min walk
  • ‪Club Italiano - ‬5 min walk
  • ‪Restaurante El Adobe - ‬4 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪& Café - ‬5 min walk

About this property

Hotel San Carlos

Hotel near Avenida La Reforma
Located close to Embassy of Mexico in Guatemala and Oakland Mall, Hotel San Carlos provides a terrace, a garden and dry cleaning/laundry services. The on-site international cuisine restaurant, Restaurante San Carlos, offers breakfast, lunch and dinner. In addition to a bar and a health club, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage
  • A front desk safe, a 24-hour front desk and coffee/tea in reception
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hotel San Carlos have thoughtful touches, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and desk chairs.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, electric kettles and ceiling fans

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurante San Carlos

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 12 per person
  • Airport shuttle fee: USD 15 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

Hotel San Carlos Guatemala City
San Carlos Guatemala City
Hotel San Carlos Hotel
Hotel San Carlos Guatemala City
Hotel San Carlos Hotel Guatemala City

Frequently asked questions

Does Hotel San Carlos have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel San Carlos?

As of 18 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel San Carlos on 23 Aug 2025 start from NZ$203.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel San Carlos pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel San Carlos?

Self-parking is free at this property.

What time is check-in at Hotel San Carlos?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel San Carlos?

Checkout is at noon.

Does Hotel San Carlos provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 15 per room applies.

Where is Hotel San Carlos located?

Located in Zona 10, this hotel is within a 5-minute walk of Avenida La Reforma and Embassy of Mexico in Guatemala. Oakland Mall and La Aurora Zoo are also within 1 mi (2 km).

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Hotel San Carlos Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 268 out of 415 reviews
Rating 8 - Good. 97 out of 415 reviews
Rating 6 - Okay. 26 out of 415 reviews
Rating 4 - Poor. 14 out of 415 reviews
Rating 2 - Terrible. 10 out of 415 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel with a great little bar and restaurant in it. Very secure and the friendliest staff!!!! We highly recommend this hotel in zone 10 in Guatemala City.
Stayed 3 nights in Aug 2025

10/10 Excellent

Fridel

Liked: Cleanliness
Beautiful place, clean, beautiful and very convenient location right in the middle of zone 10 in Guatemala City. Great restaurants nearby and easy to move from there to everywhere in the city.
Stayed 2 nights in Jul 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service always very helpful
Stayed 2 nights in Jul 2025

10/10 Excellent

Erol

Liked: Amenities
I loved it! Great place and location! 👍 Looking forward to coming back again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a lovely stay. Very romantic and great for couples.
Stayed 1 night in Apr 2025

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great place to stay for a short trip.
Stayed 13 nights in Nov 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
The staff were very helpful and went out of their way to help me with a lost phone. They are wonderful! The property is older, but well cared for and some interesting antiques on display in halls. Would definitely stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 4 nights in Aug 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were very friendly. Property and room was very clean. Felt safe with security. Would stay again!
Stayed 17 nights in Mar 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a great staff and excellent security.
Stayed 3 nights in Nov 2024

8/10 Good

Assir

Liked: Staff & service, property conditions & facilities
Great place
Stayed 1 night in Oct 2024

10/10 Excellent

karla paola

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful clean place.convinient location.live it try to stay here.everytime .
Stayed 6 nights in Dec 2024

10/10 Excellent

Nona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Hotel San Carlos. The pool was nice and the mattress was very comfortable!
Stayed 2 nights in Nov 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was beautiful, nice and clean. Staff was amazing and very friendly.
Stayed 3 nights in Jan 2024

10/10 Excellent

Edilin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely attentive and nice , food and drinks where really good as well as room cleaned daily with fresh towels. Truly enjoyed the serenity in the pool/garden area.
Stayed 4 nights in Jul 2024

10/10 Excellent

nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very simple and cute local hotel that’s not a chain. Loved the restaurant after long days of work you could even get breakfast for dinner. Great hotel and great service.
Stayed 6 nights in Sep 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay out of the Frey yet close to everything friendly staff Very clean
Stayed 3 nights in Jan 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniantly located for us and the Staff was very friendly and helpful.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jason

Everything was great and the the staff very helpful
Stayed 1 night in Jul 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Everyone is very friendly!
Stayed 2 nights in Jun 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 2 nights in Jun 2024

10/10 Excellent

Nelzie

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very Elegant and staff is amazing
Stayed 2 nights in Jan 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in convenient location

We stayed in this hotel one night on our way out of Guatemala. It was a nice hotel in a good location for walking around. Service was great. Hotel was clean.
Stayed 1 night in Jul 2024

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, amenities
Love the place very good customer service
Stayed 4 nights in Mar 2024

10/10 Excellent

Dawid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Feb 2024