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"Not as expected"

"Great hotel will stay again "

"The hotel restaurant is great and has good options. It is important to say that Colombian food is usually drier than at other places, so do not expect pork ribs to be juicy. The hotel looks like brand new and I would suggest getting the courtains to completely close in the middle as sun light gets into the room quite early (we couldn't fix it in our room, so if there is a way, please leave instructions to the guests). Overall it was a good stay, but if the courtains could provide 100% dark room I would give 100%. Thank you!"

"Very nice and relaxing experience."

"Short walk to excellent night life, bars and restaurants."

"The breakfast was delicious and have many options "

"The room we got was supposed to have room for at least 5 people and with a sofa bed. There was no sofa bed so two of us had to share a bed. The property says they have ironing boards upon request - they did not. For a suite that’s supposed to have room for at least 5, they only provided one tiny water bottle (and another tiny one with gas). Property was not clean at all. Hotel staff was extremely poor with their service. For example we asked for a late check out, and were told it’s possible with a fee. When we ask what the fee is, we’re told it’s not possible. In the same conversation, it’s not even like she checked anything. Ridiculous. This is not a 4 star hotel. Unfortunately, we had to come back to this hotel a second time after we returned from Medellin because this stay was already booked, but I’d never come back here again. We also stayed at a 4 star hotel in Medellin which lived up to the standards, so even by comparison of other hotels in Colombia, this one was extremely poor."

"Good location. "

"Everything is great here, location especially."