expedia

Overview of Mandarin Oriental Guangzhou

Photo gallery

Guest reviews

4.7/5 Exceptional
190 reviews
Guests rated this property 4.8/5 for cleanliness.

Amenities

  • Pool
  • Free parking
  • Pet Friendly
  • Air Conditioning

Map

Highlights

Popular LocationTee Mall13 min walk
Popular LocationGuangzhou Library2 min drive
Popular LocationGuangzhou Opera House11 min drive
AirportGuangzhou (CAN-Baiyun Intl.)28 min drive

Choose dates to view prices

  • Club Deluxe, Deluxe Room, 1 King Bed

    Room amenities

    • 60 sq m
    • City view
    • Sleeps 2
    More details
  • Club Deluxe, Deluxe Room

    Room amenities

    • 60 sq m
    • City view
    • Sleeps 2
    More details
  • Mandarin, Club Room, 1 King Bed

    Room amenities

    • 70 sq m
    • City view
    • Sleeps 2
    More details
  • Deluxe Room, 1 King Bed

    Room amenities

    • 60 sq m
    • City view
    • Sleeps 2
    More details
  • Deluxe Room

    Room amenities

    • 60 sq m
    • City view
    • Sleeps 2
    More details
  • Mandarin, Room, 1 King Bed

    Room amenities

    • 70 sq m
    • City view
    • Sleeps 2
    More details
  • Executive Suite, 1 King Bed

    Room amenities

    • 108 sq m
    • City view
    • Sleeps 2
    More details
  • Premier Suite, 1 King Bed

    Room amenities

    • 120 sq m
    • City view
    • Sleeps 2
    More details
  • Executive Suite, 1 King Bed (Club)

    Room amenities

    • 108 sq m
    • City view
    • Sleeps 2
    More details
  • Club Suite, 1 King Bed (Club)

    Room amenities

    • 120 sq m
    • City view
    • Sleeps 2
    More details
  • Superior Room, 1 King Bed

    Room amenities

    • 60 sq m
    • Sleeps 2
    More details

About this area

Guangzhou

Located in Tianhe neighbourhood, Mandarin Oriental Guangzhou is connected to a shopping centre. Beijing Road Pedestrian Street and Guangzhou Wanda Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Chimelong Paradise and Chimelong Water Park. Travelling with kids? Consider Guangzhou Zoo, or check out an event or a game at Tianhe Stadium.

Map
Popular Location

What's nearby

  • Tee Mall - 13 min walk
  • Guangzhou Library - 2 min drive
  • Taikoo Hui - 2 min drive
  • Guangzhou Opera House - 11 min drive
  • Canton Tower - 11 min drive

Getting around

  • Guangzhou East Railway Station - 3 min drive
  • Shipaiqiao Station - 10 min walk
  • Guangzhou (CAN-Baiyun Intl.) - 28 min drive

Restaurants

  • Jiang by Chef Fei — 1 min walk
  • Ebony — 1 min walk

About this property

Mandarin Oriental Guangzhou

Luxury hotel connected to a shopping centre in Guangzhou with 3 restaurants
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free self parking and free train station pick-up are also provided. Other amenities include 2 bars/lounges, a health club and a poolside bar. All 263 rooms offer thoughtful touches such as pillow menus and bathrobes, as well as comforts such as premium bedding and down comforters. MP3 docking stations and 24-hour room service are standard, as are LCD TVs with satellite channels.
Mandarin Oriental Guangzhou offers 263 forms of air-conditioned accommodation with MP3 docking stations and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 46-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.
In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.

Awards and affiliations

  • Mandarin Oriental Guangzhou is listed in the 2015 Condé Nast Traveller Hot List.

Property amenities

Internet

Available in all rooms: WiFi (CNY 120 per night), Wired Internet (surcharge)
Available in some public areas: WiFi (CNY 120 per night), Wired Internet (surcharge)

Parking and public transport

Free self parking
Free train station pick-up shuttle

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 228 for adults and CNY 114 for children
3 restaurants and 1 coffee shop/cafe
2 bars/lounges and 1 poolside bar
24-hour room service

Things to do

24-hour fitness centre
Children's pool
Full-service spa
Outdoor pool
Steam room

Family friendly

Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
Free cots/infant beds
In-room childcare (surcharge)
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)

Conveniences

Lift
Free newspapers in reception
Front-desk safe
Library
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English

Business services

Business centre
Computer station
Meeting rooms
Conference space (18722 square feet)

Outdoors

BBQ grill(s)
Garden
Picnic area
Pool sunloungers
Terrace

Spa

6 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - swedish
Massage/treatment rooms
Sauna
Spa open daily
Hot tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Down comforter
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Rainfall showerhead
Separate bathtub and shower

Entertainment

46-inch LCD TV
MP3 dock
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 2:00 PM and noon
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests must contact the property for check-in information

Pets

Pets are allowed for an extra charge of CNY 500 per pet, per stay
Dogs and cats only
1 per room (up to 10 lb/4.5 kg)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 402.5 per stay.
Free cots (infant beds)

Payment types

American Express
Diners Club
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 228 for adults and CNY 114 for children (approximately)
  • Fee for in-room wireless Internet: CNY 120 per night (rates may vary)
  • Fee for in-room wired Internet: CNY 120 per night (rates may vary)
  • Fee for wireless Internet in public areas: CNY 120 per night (rates may vary)
  • Fee for wired Internet in public areas: CNY 120 per night (rates may vary)
  • Pet fee: CNY 500 per pet, per stay
  • Rollaway bed fee: CNY 402.5 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • Personal protective equipment, including masks, will be available to guests.
  • For traveller safety, social distancing measures are in place and staff at the property wear personal protective equipment.
  • Individually wrapped food options are available through room service.

We should mention

This property offers transfers from the train station; guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 10 years old are not allowed in the spa

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Mandarin Oriental Guangzhou Hotel
Mandarin Oriental Guangzhou

Frequently asked questions

Can I cancel my reservation for free at Mandarin Oriental Guangzhou and receive a full refund?
Yes, Mandarin Oriental Guangzhou offers free cancellation on select room rates, because flexibility matters! Please refer to Mandarin Oriental Guangzhou cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Mandarin Oriental Guangzhou pet-friendly?
Yes, this hotel allows cats and dogs (limit 1 per room) with a maximum weight of up to 4.5 kg per pet. There's a fee of CNY 500 per pet, per stay.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 2:00 PM to noon. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at noon.
Where is this hotel located?
This family-friendly Guangzhou hotel is located in the shopping district, within 1 mi (2 km) of Grandview Mall, Tianhe Stadium and CITIC Plaza. Canton Tower is 2.6 mi (4.2 km) away. Shipaiqiao Station is 10 minutes by foot and Tianhe Sports Center Station is 10 minutes.

Guest reviews

4.7
Exceptional
5 - Excellent
142
4 - Good
39
3 - Okay
7
2 - Mediocre
0
1 - Poor
2
4.8
Cleanliness
4.6
Service and Staff
4.3
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The staff called Allan is excellent and he is extremely helpful. Very polite and very good services

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was very helpful and friendly! Convenient location.

Stayed 3 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Dec 2019