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Mandarin Oriental, Guangzhou

5.0 star property
Luxury hotel connected to a shopping centre in Guangzhou with a full-service spa

Choose dates to view prices

Mandarin Oriental, Guangzhou combines luxury with convenience. Enjoy the poolside bar, Michelin-starred meals, and spa. Directly connected to a shopping mall, it offers in-room WiFi. Near Canton Fair Complex, the attentive staff ensures a pleasant stay.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Gym
The current price is NZ$429
includes taxes & fees
5 Nov - 6 Nov

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Club Deluxe, Room, 1 King Bed

Lounge

Club Deluxe, Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Room, 2 Single Beds

Lounge

Club Deluxe, Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin, Club Room, 1 King Bed

Lounge

Mandarin, Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin, Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Mandarin, Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Lounge

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 108 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Lounge

Premier Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Executive)

Lounge

Club Suite, 1 King Bed (Executive)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 108 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Premier)

Lounge

Club Suite, 1 King Bed (Premier)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, down duvets, minibar, in-room safe

Superior Room

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
389 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620

What's nearby

  • Taikoo Hui - 3 min walk - 0.3 km
  • Grandview Mall - 6 min walk - 0.6 km
  • Tee Mall - 12 min walk - 1.1 km
  • Canton Tower - 4 min drive - 4.2 km
  • Canton Fair Complex - 5 min drive - 6.9 km

Getting around

  • Shipaiqiao Station - 7 min walk
  • Guangzhou East Railway Station - 10 min drive
  • Baiyun International Airport (CAN) - 49 min drive

Restaurants

  • ‪Jiang by Chef Fei - ‬3 min walk
  • ‪Bingsheng Restaurant 炳胜品味 - ‬2 min walk
  • ‪悦铂尼 Ebony - ‬3 min walk
  • ‪Mikisi Japanese Bistro - ‬3 min walk
  • ‪The Loft - ‬3 min walk

About this property

Mandarin Oriental, Guangzhou

Luxury hotel near Beijing Road Pedestrian Street
Consider a stay at Mandarin Oriental, Guangzhou and take advantage of a shopping centre on-site, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a facial, a hot stone massage or a manicure/pedicure at the on-site spa. The on-site Michelin star rated restaurant, Jiang by Chef Fei, offers lunch, dinner and Chinese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym.
Other perks include:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), express check-out and concierge services
  • Laundry services, smoke-free property and wedding services
  • Massage treatment rooms, a front desk safe and a reception hall
  • Guest reviews speak highly of the helpful staff
Room features
All 263 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • 50-inch LCD TVs with premium channels
  • LED light bulbs, free infant beds and coffee/tea makers

Similar properties

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Rosewood Guangzhou

  • Pool
  • Spa
  • Kids pool
  • Parking included
9.6 out of 10, Exceptional, 131 reviews
The price is NZ$536
includes taxes & fees
9 Nov - 10 Nov
Rosewood Guangzhou

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 228 for adults and CNY 114 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Jiang by Chef Fei
  • The Loft
  • The Mandarin Cake Shop

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 18,729 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bathtub
  • Braille/raised signage
  • Lift (203 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (152 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CNY 816.2 per pet, per stay
Welcoming dogs and cats only
1 total (up to 5 kg per pet)
Pets cannot be left unattended
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 228 for adults and from CNY 114 for children
  • Pet fee: CNY 816.2 per pet, per stay
  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Guangzhou Mandarin Oriental
Mandarin Oriental Guangzhou
Mandarin Oriental Hotel Guangzhou
Mandarin Oriental Guangzhou Hotel
Mandarin Oriental Guangzhou
Mandarin Oriental, Guangzhou Hotel
Mandarin Oriental, Guangzhou Guangzhou
Mandarin Oriental, Guangzhou Hotel Guangzhou

Frequently asked questions

Does Mandarin Oriental, Guangzhou have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Mandarin Oriental, Guangzhou?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Guangzhou on 5 Nov 2025 start from NZ$429.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandarin Oriental, Guangzhou pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 5 kg per pet. There's a fee of CNY 816.2 per pet, per stay.

How much is parking at Mandarin Oriental, Guangzhou?

Limited spots are available.

What time is check-in at Mandarin Oriental, Guangzhou?

Check-in start time: 3:00 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Mandarin Oriental, Guangzhou?

Checkout is at noon.

Where is Mandarin Oriental, Guangzhou located?

Located in Tianhe, this luxury hotel is within a 10-minute walk of Taikoo Hui, Grandview Mall, and OneLink Walk. Tianhe Stadium and Waterscape Falls In East Station Plaza are also within 15 minutes. Shipaiqiao Station is 7 minutes by foot and Tianhe Sports Center Station is 10 minutes.

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Mandarin Oriental, Guangzhou Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 299 out of 376 reviews
Rating 8 - Good. 56 out of 376 reviews
Rating 6 - Okay. 14 out of 376 reviews
Rating 4 - Poor. 2 out of 376 reviews
Rating 2 - Terrible. 5 out of 376 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Que

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here and even better services. Hotel staff are top notch! Breakfast is great, hotel is nice and room is clean, spacious and comfortable. Highly recommended! And will sure stay here again!
Stayed 4 nights in Oct 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Excellent services and staff
Stayed 3 nights in May 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My second stay here already. It has been great so far. Polite and helpful staff.
Stayed 4 nights in May 2025

10/10 Excellent

zhaoming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Morden masterpiece infused with the elegance of classical chinese design! Excellent
Stayed 3 nights in Aug 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
hotel facilities and room are very good...
Stayed 5 nights in Mar 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice design & great service
Stayed 8 nights in Oct 2024

10/10 Excellent

Jaime Yuk Ping

Liked: Cleanliness, staff & service, property conditions & facilities
Layout of the room is perfect, convenient to use and the hotel provided a lot of drinking water.
Stayed 4 nights in May 2024

10/10 Excellent

panagiotis

Liked: Cleanliness, property conditions & facilities, room comfort

Top hotel with good location

Very serviceminder staff, great food quality, nice clean rooms. Everything is superb! I'll be back
Stayed 3 nights in Oct 2023

8/10 Good

Hiroyuki

Liked: Cleanliness, staff & service, property conditions & facilities
Cantonese restaurant with 2 stared Michelin. Amazing. Especially duck soup has excellent umami. I felt the best umami in Chinese soups for my life, which is similar to con-some of French. I recommend to go to Cantonese restaurant.
Stayed 4 nights in Feb 2025

6/10 Okay

Kenny swee heng

Liked: Cleanliness, amenities
The AC is not cold enough, hope they can fix the issue asap
Stayed 3 nights in Jul 2025

6/10 Okay

Anita

Liked: Cleanliness, staff & service
Traffic jam there all the time
Stayed 3 nights in Oct 2024

10/10 Excellent

Jingdong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service and very professional staffs, the hotel is conveniently located in a premium area and on top of a high end shopping mall. Early check-in was granted and they are obviously mind their business and doing their best to make their guests happy and to come back. 5-star for everything!
Stayed 2 nights in Sep 2023

10/10 Excellent

Pui Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

False Eyelashes found in bathroom

Overall the hotel is cozy and spacious. Beddings are comfy. But I found a used false eyelashes on the wall in the bathroom... I guess it was from guests previously staying... I've told the hotel and they offered late check in and clean up the room again... but still after the cleaning the eyelashes are still there... Breakfast with a lot of variety but the taste is just average. Overall the stay is pleasant.
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Clean room, staff was helpful and was in a convenient place.
Stayed 4 nights in Sep 2025

10/10 Excellent

Louis W Y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2025

10/10 Excellent

Xilun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just overall very nice and comforting. Great rest and recovery after a long day
Stayed 1 night in Sep 2025

10/10 Excellent

Yew Meng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is connected to Taikoo Hui mall. The staffs are friendly and helpful
Stayed 2 nights in Sep 2025

10/10 Excellent

Duc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I book it for my parents, They said they love it. Great place. Thank you
Stayed 2 nights in Aug 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 4 nights in Aug 2025

10/10 Excellent

Zhongzheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and excellent service!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jaime Yuk Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are very helpful and polite. The layout of the room is perfect, very user friendly.
Stayed 4 nights in Aug 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
每次回國都會選擇的酒店
Stayed 4 nights in Jul 2025

2/10 Terrible

Sharon

Worst service

We got an email saying we have complimentary drinks and beer so we drank it. After when we checked out they say our room was not qualified for the free drinks. I was very upset as to why I got the email in the first place if my room was not qualified.
Stayed 2 nights in Jul 2025

10/10 Excellent

DUANGRAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel great location

Absolutely great , great time , great location, great service
Stayed 1 night in Jul 2025