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Mandarin Oriental Guangzhou

Hotel Class
5 out of 5

Information

Reviews

4.7 / 5Exceptional
161 reviews

Amenities

  • Pool
  • Free parking
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Canton Fair Complex
    8 min drive
  • Popular Location
    Guangzhou Opera House
    11 min drive
  • Popular Location
    Canton Tower
    15 min drive
  • Airport
    Guangzhou (CAN-Baiyun Intl.)
    28 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Deluxe Room

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Deluxe Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Double Room - De Luxe

    More details
  • Mandarin, Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Club Deluxe, Deluxe Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Club Deluxe, Deluxe Room

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Mandarin, Club Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Executive Suite, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Premier Suite, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Executive Suite, 1 King Bed (Club)

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Club Suite, 1 King Bed (Club)

    Room Amenities

    • City view
    • Sleeps 3
    More details

About this area

Guangzhou

In the city centre, Mandarin Oriental Guangzhou is in Guangzhou's Tianhe neighbourhood, an area with good shopping. Canton Tower and Zhenhai Tower are notable landmarks, and travellers looking to shop may want to visit Beijing Road Pedestrian Street and Guangzhou Wanda Plaza. Travelling with kids? Don't miss Chimelong Paradise and Chimelong Water Park.

What's nearby

  • Popular Location
    China Plaza - 6 min drive
  • Popular Location
    Canton Fair Complex - 8 min drive
  • Popular Location
    Guangzhou Opera House - 11 min drive
  • Popular Location
    Canton Tower - 15 min drive
  • Popular Location
    Sun Yat-sen University - 17 min drive

Getting around

  • Guangzhou East Railway Station - 3 min drive
  • Shipaiqiao Station - 10 min walk
  • Guangzhou (CAN-Baiyun Intl.) - 28 min drive

Restaurants

  • Where to eat
  • Jiang by Chef Fei – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • Ebony – Al fresco dining restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • The Taikoo Lounge – Restaurant with a bar offering international cuisine. Serves lunch, dinner and light fare daily.
  • The Mandarin Cake Shop – Delicatessen offering international cuisine. Serves light fare daily.

About this property

Mandarin Oriental Guangzhou

Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free self parking and free train station pick-up are also provided. Other amenities include 2 bars/lounges, a health club and a poolside bar. All 263 rooms offer thoughtful touches such as pillow menus and bathrobes, as well as comforts such as premium bedding and down comforters. MP3 docking stations and 24-hour room service are standard, as are LCD TVs with satellite channels.

Awards and affiliations

  • Mandarin Oriental Guangzhou is listed in the 2015 Condé Nast Traveller Hot List.

Policies

Check-in

Check-in available 24 hours
Express check-in
Minimum check-in age - 18

Special check-in instructions

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 402.5 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets are allowed for an extra charge of CNY 500 per pet, per stay.
  • Dogs and cats only
  • 1 per room (up to 10 lb/4.5 kg)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 228 for adults and CNY 114 for children (approximately)
  • Fee for in-room wireless Internet: CNY 120 per night (rates may vary)
  • Fee for in-room wired Internet: CNY 120 per night (rates may vary)
  • Fee for wireless Internet in public areas: CNY 120 per night (rates may vary)
  • Fee for wired Internet in public areas: CNY 120 per night (rates may vary)
  • Pet fee: CNY 500 per pet, per stay
  • Rollaway bed fee: CNY 402.5 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the train station. Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Mandarin Oriental Guangzhou Hotel
  • Mandarin Oriental Guangzhou

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 120 per night), Wired Internet (surcharge)
  • Available in some public areas: WiFi (CNY 120 per night), Wired Internet (surcharge)

Parking and public transport

  • Free self parking
  • Free train station pick-up shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 228 for adults and CNY 114 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space (18722 square feet)

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Down comforter
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 46-inch LCD TV
  • MP3 dock
  • premium channels
  • satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Slippers
  • Turndown service

Nearby activities

Where to eat

  • Jiang by Chef Fei – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • Ebony – Al fresco dining restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • The Taikoo Lounge – Restaurant with a bar offering international cuisine. Serves lunch, dinner and light fare daily.
  • The Mandarin Cake Shop – Delicatessen offering international cuisine. Serves light fare daily.
  • The Loft – Bar offering international cuisine. Open daily.
4.7

Exceptional

5 - Excellent
118
4 - Good
35
3 - Okay
6
2 - Mediocre
0
1 - Poor
2
4.8
Cleanliness
4.6
Service and Staff
4.1
Amenities
4.7
Property condition

5/5 Excellent

Friendliness and just the right amount of attention they gave us.

Stayed 2 nights in Oct. 2019

5/5 Excellent

Terrific staff. Great amenities and great location. A big thank you to Franco in fitness center. You taught me a lot about my physical condition.Thanks to the entire mandarin organization.

Stayed 4 nights in Sep. 2019

5/5 Excellent

Good location , friendly staff and good food as well ! Definitely will go back next time!

Stayed 1 night in Sep. 2019

5/5 Excellent

The service is in a class of it's own. I booked a Oriental Club room which gave me access to the Club Lounge and amenities including a lovely breakfast, tea and cocktails in the evening. The spa treatments were very good as were all interactions with staff. I always like the MO decor, cleanliness is a given. Where MO stand out is in the level of service detail. I needed something from a nearby store and the Spa Manager came with me to help with translation and to show me the how to find it

Stayed 3 nights in Aug. 2019

5/5 Excellent

The staff at the club lounge was really friendly, nice and helpful. The food in the club lounge was really excellent too. My friend and I had a wonderful stay in the Mandarin Oriental hotel. We’ll definitely come back!

Stayed 3 nights in Jul. 2019

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