Room, 1 King Bed, Non Smoking, Hot Tub
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Reviews of Baymont by Wyndham Grovetown Augusta

2.5 out of 5
Baymont by Wyndham Grovetown Augusta
461 Park West Drive, Grovetown, GA

Reviews

8.4

Very good

Rating 10 - Excellent. 444 out of 1000 reviews" "
Rating 8 - Good. 383 out of 1000 reviews" "
Rating 6 - Okay. 111 out of 1000 reviews" "
Rating 4 - Poor. 38 out of 1000 reviews" "
Rating 2 - Terrible. 24 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Genedra

8/10 Good

Michele

10/10 Excellent

Donya

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Michele

Stayed 1 night in Dec 2022

10/10 Excellent

Jamalullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Rhonda Blevins Assistant Manager on 13 Dec 2022
Thanks for staying with us and we appreciate your feed back.

10/10 Excellent

Todd

6/10 Okay

Terry

Travelled with partner
Liked: Cleanliness, staff & service
Breakfast fair
Stayed 1 night in Nov 2022
Response from Rhonda Blevins Assistant Manager on 29 Nov 2022
Thank You for staying with us and we appreciate your feedback.

10/10 Excellent

Shanteisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and clean and the staffs are wonderful.
Stayed 2 nights in Nov 2022
Response from Rhonda Blevins Assistant Manager on 27 Nov 2022
We want to thank you for staying with us and we also appreciate your feedback. Please come again soon

8/10 Good

Bobbie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
My stay was nice. My room was clean and smelled good. It was fully equipped. The television need to be bigger but everything was
Stayed 1 night in Nov 2022
Response from Rhonda Blevins Assistant Manager on 16 Nov 2022
We Thank You for choosing us for your hotel stay. Thank You for your feedback and we look forward to you coming again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nothing to complain about.... however, nothing to brag about either... I'll stay again with no problem. A huge bonus is the Cracker Barrel just across the street
Stayed 2 nights in Nov 2022
Response from Management on 14 Nov 2022
Thank you for staying with us and your feedback. Will see you the next time

2/10 Terrible

Amanda

Stayed 1 night in Nov 2022

8/10 Good

Mary

Stayed 3 nights in Oct 2022

8/10 Good

tana

Stayed 1 night in Oct 2022

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
This is our second time staying here. Very clean and quiet. But for me, the bed was just a little too firm. Very convenient location.
Stayed 1 night in Oct 2022
Response from Management on 18 Oct 2022
Thank you for staying with us and your feedback

8/10 Good

Matthew

Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2022
Response from Management on 18 Oct 2022
Thank you

8/10 Good

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was clean overall, very convenient and close to restaurants. Staff was friendly and easy check in.
Stayed 4 nights in Oct 2022
Response from Management on 7 Oct 2022
Thank you for staying with us and your feedback

10/10 Excellent

Steven

Stayed 1 night in Oct 2022
Response from Management on 4 Oct 2022
Thank you for your feedback and staying with us

8/10 Good

Tomasz

Business traveller
Stayed 1 night in Sep 2022
Response from Management on 1 Oct 2022
Thank you for staying with us and your rating

6/10 Okay

Rebecca

Disliked: Staff & service, amenities, property conditions & facilities
Liked location, close proximity to good restaurant, but didn't like unsavory people hanging out there, and no way to close shades on windows; tub drain broken and wouldn't hold water, couldn't get front desk to answer phone nor print any receipts, etc. Have enjoyed staying there in the past, but may not again.
Stayed 1 night in Sep 2022
Response from Rhonda Blevins Assistant Manager on 26 Sept 2022
Miss Rebecca again I'm truly sorry that I was unable to answer your phone call that morning I was very busy, with the breakfast guest and keeping everyone happy. I also am still sorry that we are unable to give you a receipt. When any guest prepays for their reservations online, the online sites are the only ones whom can give you a receipt. We do not see your cost or even your credit card you use to pay online. You pay online to the online companies they take out their commission and then they pay us. I'm so sorry you did not see our black out blinds behind the sheers they are what make the rooms dark so that no light comes in. And I didn't even know anything about your tub issue, that was not mentioned to me.

2/10 Terrible

Jeff

Stayed 3 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
The room was clean, but everything was damp. The bed, the tables, the air. All damp. This could be because of the humidity, but I didn't think to ask. Besides that, the room was comfortable and clean, so that was comforting. Receptionists were not overly friendly and just seemed to go through the motions.
Stayed 1 night in Aug 2022
Response from Management on 8 Sept 2022
Thank you for your feedback and staying with us

10/10 Excellent

Sherri

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We were there transporting my son to Fort Gordon. Your staff was friendly, helpful, kind. The room was clean. Breakfast was good. Enjoyed our stay. Would recommend and would stay there again.
Stayed 3 nights in Aug 2022
Response from MANAGEMENT on 23 Aug 2022
Thank you for your feedback and staying with us. We Will see you on your next visit

10/10 Excellent

Janice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from MANAGEMENT on 23 Aug 2022
Thank you for your feedback and staying with us. We Will see you on your next visit

8/10 Good

Edith

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Usually the hotel is great but this time our floor smelled like mildew and the same smell was in our room. We were a little disappointed this time.
Stayed 2 nights in Aug 2022
Response from Management on 18 Aug 2022
Thank your feedback

10/10 Excellent

Francis

Travelled with partner
Liked: Amenities, property conditions & facilities
It was a great stay!!!
Stayed 1 night in Aug 2022
Response from MANAGEMENT on 9 Aug 2022
WE THANK YOU FOR YOUR FEED BACK

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from MANAGEMENT on 9 Aug 2022
WE THANK YOU FOR YOUR FEED BACK

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great. This a place i always go too. Because it is quiet, clean, and it is close to job.
Stayed 1 night in Jul 2022
Response from Management on 1 Aug 2022
Thank for staying with us and your feedback. Will see you on your next visit

4/10 Poor

Chelsey

Liked: Amenities
Disliked: Staff & service
Stayed 1 night in Jul 2022

10/10 Excellent

MERLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even tho the hotel seemed full, it was sooooo quiet. comfortable beds, clean and friendly hotel staff. continental breakfast could use a little work, but still was good.
Stayed 1 night in Jul 2022
Response from Management on 27 Jul 2022
Thank you for staying with us and your feedback

10/10 Excellent

Theron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from MANAGEMENT on 25 Jul 2022
We are happy to hear you enjoyed your stay with us, and we appreciate your guest review of us. Thank You.

8/10 Good

Charles

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room,friendly staff. Unfortunately, the room had no working refrigerator, had to move after we had settled down. The breakfast was very ‘basic’, a little variety could have helped!!! The same thing Monday-Sunday! No eggs, bacon, fried potatoes, not in this order but AT LEAST, vary the breakfast!!!!!!!
Stayed 3 nights in Jul 2022
Response from Management on 18 Jul 2022
Thank for staying with us and your feedback

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel. It was nice to have the room servcied during the stay. Most hotels are only cleaning the room after your stay or upon request.
Stayed 2 nights in Jul 2022
Response from Management on 15 Jul 2022
Thank you for staying with us and your feedback. Will see you on your next visit.

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2022

8/10 Good

Edith

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice. No complaints.
Stayed 1 night in Jul 2022
Response from Management on 7 Jul 2022
Thank you for staying with us and your feedback

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet during the day
Stayed 2 nights in Jun 2022
Response from MANAGEMENT on 22 Jun 2022
Thank you for your feedback

10/10 Excellent

Kenneth

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A good place to stay especially if passing through & traveling! Staff was great! Onsite restaurant is definitely a plus!
Stayed 1 night in Jun 2022
Response from MANAGEMENT on 24 Jun 2022
We Thank You for your feedback and for staying with us and hope you return again soon.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean, updated.
Stayed 1 night in Jun 2022
Response from Management on 16 Jun 2022
Thank you for staying with us and your feedback.

4/10 Poor

LuAnn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
People nice but below average facility for price- cleanliness, poor smell in our room.
Stayed 3 nights in May 2022
Response from Baymont Grovetown Mangement on 9 Jun 2022
Thank you for your feedback

10/10 Excellent

Jose

Liked: Staff & service, amenities, property conditions & facilities
The attendant was very nice and polite and my wife and I really appreciate it
Stayed 2 nights in Jun 2022
Response from Management on 9 Jun 2022
We appreciate you staying with us and giving your feedback, please come again soon.

10/10 Excellent

Shelley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from Baymont Grovetown Mangement on 1 Jun 2022
Thank you for your rating and staying with us

8/10 Good

Willie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2022
Response from Baymont Grovetown Mangement on 31 May 2022
Thank you for rating and staying with us

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and frienfly,. Good breakfast. Overall a nice place to stay.
Stayed 4 nights in May 2022
Response from BaymontGrovetown Management on 10 Jun 2022
Thank you for staying with us and your feedback. Will see you on your next visit

2/10 Terrible

Brent

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the workout facility was a joke - there is a treadmill that the band is loose and slips and the bike was not operational at all. The check in person had to redo my room cards because they wouldn't open my doors. There were a handful of people just hanging around the grounds. Just not a pleasant experience.
Stayed 1 night in May 2022
Response from BaymontGrovetown Management on 20 May 2022
Thank you for your feedback and will look into the concerns you have mentioned.

8/10 Good

Ronny

Business traveller
Liked: Cleanliness, staff & service
the Breakfast is terrible
Stayed 1 night in May 2022
Response from BaymontGrovetown Management on 5 May 2022
Thank you for your feedback

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and convenient.
Stayed 1 night in May 2022
Response from BaymontGrovetown Management on 4 May 2022
Thank you for staying with us and your feedback.

8/10 Good

James

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Convenient and easy access to Augusta. Room was clean and comfortable. Would gladly stay here again.
Stayed 1 night in Apr 2022
Response from BaymontGrovetown Management on 25 Apr 2022
Thank you for staying with us and your feedback. Will see you on your next trip

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is easily accessible. Emilio's Cantina is a nice addition. Staff not so cherry.
Stayed 2 nights in Apr 2022
Response from MANAGEMENT on 13 Apr 2022
We appreciate your feedback and hope you will come again soon. This matter will be addressed.

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Baymont Grovetown Mangement on 11 Apr 2022
Thank you

10/10 Excellent

Mickey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 2 nights in Apr 2022
Response from Baymont Grovetown Mangement on 11 Apr 2022
Thank You

10/10 Excellent

Robert

Stayed 1 night in Apr 2022