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"Great location and very helpful staff."

"We really enjoyed our stay at this hotel, the room was nice and clean, the bed was good and the shower was excellent. We stayed during the wine festival and the hotel is in the best spot if you like to be where the party is. The music is loud and plays until 3am so if you are not partying don’t expect to get any sleep before then. There is no fridge in the room but you can get one for 5 francs or you can store items for free in their fridge. "

"H"

"Location was good and staff were very helpful and friendly "

"Great communication, clean rooms, seamless check in/out process. Highly recommend staying here. "

"Although the room was small but the breakfast was good, near to train station. Transport in the city was free when you download the app. "

"Nice hotel next to the lake. Convinient Public parking one block away. Easy walk into town center for dining options. Close to the Coop supermarket/mall that has great food court. "

"Great price for the location in a nice building with a spacious, clean room and excellent customer service. They sent me a form to fill out for free public transportation before my arrival, so an option to use to reach the hotel. (I forgot and ended up walking the km, which is a bit hilly, so I wouldn't suggest it if you have a heavy load.)I like the self-service check-in machine, but I wish the time-consuming info like address and passport details could've been filled ahead of time online (maybe they have this option, but I don't recall receiving the info) because I was so hot in the hallway filling this out. Then the machine failed on me, but the staff responded quickly. It probably took about 15 minutes before I could get into my room. The lift was broken at the time, but the staff member who helped me with the key card carried my heavy luggage up two flights. The room is pleasant, spacious, with a nice street view. The kitchenette is compact, but utensils like a wine and a can opener were there, even a small dishwasher. No salt or pepper. The rubbish bin lid was broken off. The pillows were big but rather lumpy, and there was a tear in the duvet cover. I woke up itching with a few rashes, but it could be an allergic reaction to something else(?).  This part is a bit concerning, but overall, I'd stay again if that was the result of something other than what is in the bed."

"the best"