Exterior
Check availability

Reviews of Days Inn by Wyndham Greenwood SC

2 out of 5
Days Inn by Wyndham Greenwood SC
230 Birchtree Dr, Greenwood, SC

Reviews

5.6
Rating 10 - Excellent. 21 out of 163 reviews" "
Rating 8 - Good. 29 out of 163 reviews" "
Rating 6 - Okay. 39 out of 163 reviews" "
Rating 4 - Poor. 38 out of 163 reviews" "
Rating 2 - Terrible. 36 out of 163 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Tanika

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The whole building is so outdated, our room walls were three different colors. The bathroom tub and sink was old and stained. The hair dryer didn’t work. The bedding was old and thin. The tvs were little and cables were not properly hidden. This place doesn’t look like it was affiliated with days inn. I do not recommend to stay here.
Stayed 1 night in May 2024
Response from BOBBY on 7 May 2024
DEAR TANIKA, WE SORRY TO HEAR THAT AND WE APOLOGIZE FOR ANY INCONVENIENT DURING YOUR STAY. WE TRY TO DO OUR BEST FOR EVERY CUSTOMERS AND WE WILL IMPROVE THAT AREA WITH ISSUE. THANKS !!!

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from BOBBY on 9 Apr 2024
AS A Valued returned guest we appreciate your business and would like to continue serve best service you deserve and make your stay more pleasant every stay with us. thanks !!!

6/10 Okay

Donald L

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not good, water in the sink did not get warm.
Stayed 1 night in Mar 2024
Response from BOBBY on 30 Mar 2024
WE SORRY TO HEAR THAT AND WE APPECIATE FOR YOUR FEEDBACK.

4/10 Poor

Duane

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from BOBBY on 30 Mar 2024
AS OUR VALUED GUEST WE ASKED YOU WHEN EXTENT YOUR STAY FOR NEXT 5 DAYS AND YOU SAID EVERYTHING GREAT AND I LIKE IT BECAUSE IT'S VERY QUITE HERE. BUT IF YOU HAVE ANY ISSUE PLEASE, YOU SHOULD LET US KNOW. THANKS !!!

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was magnificent, from being questioned about my previous experience and review, to having the entire check in experience flow through with ease!😉
Stayed 1 night in Mar 2024
Response from BOBBY on 19 Mar 2024
DEAR GUEST, THANK YOU FOR TAKING THE TIME TO REVIEW YOUR STAY WITH US.I AM VERY PLEASED TO HEAR THAT OUR STAFF MADE YOUR STAY PLEASANT. THANKS !!!

4/10 Poor

Philip

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Nothing special Older dingy hotel. Needs updating , bathroom dingy baseboards Overall not pleasant . No breakfast altho it was advertised as having it. Need to renovate this whole property or tear it down and start over.
Stayed 1 night in Mar 2024
Response from BOBBY on 16 Mar 2024
WE SORRY TO HEAR THAT AND WE TRY EVERY POSSIBLE WAY TO KEEP UP OUR GUESTROOM AND PROPERTYTO BE APPEAR BETTER AND BETTER. WE UPDATING OUR PROPERTY STEP BY STEP PROCEDURE. WE REALLY APPRECIATE YOUR FEEDBACK. THANKS !!!

6/10 Okay

Jacques

Stayed 2 nights in Mar 2024
Response from BOBBY on 28 Mar 2024
WE APPRECIATE YOU TAKING THE TIME TO PROVIDE US WITH SUCH CANDID FEEDBACK OF YOUR STAY. WE VERY SORRY TO HEAR THAT YOUR STAY DIDI NOT MEET EXPECTATIONS. WE WILL TRY OUR BEST POSSIBLE WAY TO KEEP YOU HAPPY. THANKS !!!

6/10 Okay

David

Travelled with family
Advertised as accessible, but was regular size bathtub and handicap parking was around on other side from room. A room(s) should of been set up closer to parking.
Stayed 1 night in Feb 2024
Response from BOBBY on 12 Feb 2024
SORRY TO HEAR THAT BUT WE HAVE ONLY 1 SIDE PARKING AND THERE'S A HANDICAP PARKING WITH RAMP WHICH IS VERY EASY TO ACCESS TO ROOM BUT YOU MAY PARK WRONG SPOT. WE STILL APPRECIATE YOUR COMMENT AND SORRY FOR ANY INCONVENIENT. THANKS !!!

8/10 Good

Cynthia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greenwood gem
Great location
Stayed 1 night in Feb 2024
Response from BOBBY on 11 Feb 2024
WE GLAD THAT YOU ENJOYED YOUR RECENTSTAY WITH US AND WE APPRECIATE YOUR INPUT AND FEEDBACK. THANKS !!!

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities
Unhappy with the room
Stayed 1 night in Dec 2023

6/10 Okay

Johnny

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Good price for room
Stayed 1 night in Dec 2023

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was nice and available and called when my son arrived to meet me. That was a nice security move on his part and appreciated!
Stayed 1 night in Sep 2023
Response from BOBBY on 26 Sept 2023
THANK YOU FOR YOUR FEEDBACK AND WE GLAD YOU ENJOYED YOUR STAY. WE LOVE TO HEAR ALWAYS FROM VALUED GUEST. WE HOPE TO SEE YOU SOON IN FUTURE. THANKS !!!

4/10 Poor

Erica

Travelled with family
It’s a good as it could be due to the building being old you can tell that management has tried but it’s just a really old building and it makes it look unclean.
Stayed 1 night in Sep 2023
Response from BOBBY on 26 Sept 2023
WE SORRY HEAR THAT YOU NOT MUCH HAPPY WITH YOUR STAY. BUT THE BUILDING IS OLD BUT OUR GUESTROOM IS BETTER FOR GUEST TO SLEEP OVERNIGHT AND GET BEST POSSIBLE REST. WE APPRECIATE YOUR FEEDBACK AND WE WORK HARD TO KEEP HAPPY OUR GUEST. THANKS !!!

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Advertises breakfast included but no, room was not the price expedia gave me, no elevators, you have to go done to the first floor for ice.
Stayed 1 night in Sep 2023
Response from BOBBY on 24 Sept 2023
WE SORRY TO HEAR THAT AND PRICE WAS CHANGE YOUR RESERVATION BECAUSE FROM NO SMOKING TO SMOKING ROOM. AND OUR VENDING AREA ONLY ON 1ST FLOOR. WE APPRECIATE YOUR FEEDBACK. THANKS

2/10 Terrible

Pamela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel...Bed bugs or flea bites on my legs
This hotel was horrible. They would not allow my daughter to have her cats in the room without paying a fee, even though the website says "pets allowed". Does not say specifically just dogs. They would not allow me to pay over the phone. The hotel was horrible, dirty, unclean, beds filled w/bedbugs or fleas. I had lots of bites all over my legs within days of leaving the hotel. Very poor conditions and needs a total renovation.
Stayed 1 night in Aug 2023
Response from BOBBY on 26 Sept 2023
WE SORRY TO HEAR THAT AND WE WILL TOOK CARE OF IT. DEAR PAMELA YOU COMPLAINED WITH CONUSMER AFFAIRS AND THEY CHECKED OUR PET POLICY AND THERE IS NO SIGN OF ANY BUGS IN ROOM. WE RECEIVED THE LETTER FORM STATE. BUT WE APPRCIATE YOUR BUSINESS AND FEEDBACK. THANKS !!!

6/10 Okay

Kyle

Stayed 1 night in Jul 2023
Response from BOBBY on 19 Jul 2023
WE APPRECIATE YOUR FEEDBACK AND ALSO SORRY THAT WE COULDN'T MAKE YOU MUCH HAPPY THAN YOU EXPECTING. BUT WE TRY OUR BEST TO KEEP OUR GUEST BETTER THAN EXPECT. THANKS !!!

2/10 Terrible

Mary

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The health department should come and access this property. It is not fit for humans or animals to stay in. First of all no one was at the front desk. All lights were off. I had to call the reservations number to see if the place was closed and then someone from the back yells, "I'm coming just wait a minute"??? There were no other cars in the parking lot----not one. The small area for breakfast was dark with a sign on the wall stating Not serving Breakfast Now. Everything was dirty. Our room was gross. Paint was bubbling up off the wall and there was mold everywhere. The only reason we stayed was because we only needed a couple of hours sleep before returning home. We were too tired to rebook and already knew some hotels were sold out. The black mold was even on the outside of the building and on the roof. We are talking horror story. Not to mention, we did hear someone yelling in the hallway but were not going to open our door. I am not a spring chicken and this by far was the worst experience I have ever had with stayinig at a hotel.
Stayed 1 night in Jul 2023
Response from BOBBY on 13 Jul 2023
WE SORRY TO HEAR THAT BUT ROOM IS NOT THAT BAD AS YOU PUT IT ON REVIEW. BEACUSE WE JUST CHECKED GUEST NAME JUDD WALTER AND HE SAID IT CLEAN ROOM AND BETTER DECORATED. ONLY ISSUE IS HARD TO OPEN ROOM DOOR WITH KEYS BUT FRONT DESK SHOW HIM HOW TO SLIDE THE KEY AND IT'S WORK AFTER THAT. PLEASE, WE APPRECIATE YOUR FEEDBACK AND FRONT DESK PERSON HAVE TO TAKE CARE OF OTHER GUEST TOO AND NO CARS IN PARKING BECAUSE YOU CHECK IN BEFORE 2 PM AND OUR BUSINESS WITH WORKERS WHO APPEAR AFTER 5 OR 6 PM. THANKS !!!!

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The lady at the front desk who checked us I was just short of threatening about damaging or smoking in the room. My wife and I are in our mid-sixties, not party looking college students. The bathroom shows obvious signs of water damage and is in need of painting. The ice machine has a sign on it that threatens 25 to 35 dollar fines for filling a cooler. It would be interesting to know how such fines are enforced.
Stayed 1 night in May 2023
Response from BOBBY on 26 May 2023
SORRY TO HEAR THAT AND IT WAS NOT THREATENING BUT EXPLAINING THE POLICY FOR ASKING DEPOSIT FOR ANY INCIDENTAL. AND IF EVERYONE FILL ICE COOLER THAN OTHER CUSTOMER WILL NOT GET ICE. THIS JUST SIMPLE POLICY TO EVERY GUEST.

2/10 Terrible

Jennifer

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
At arrival to check-in there was a group of threatening drunk men at the entrance that made me feel extremely unsafe especially being this reservation was for my Mom and I. I asked management if this was normal, he said they had been there for a while and wasn't planning to address it. Fearing for our safety we did not stay. I would like to get a refund considering we were planning to fulfill our reservation, but were unable to due to extremely unsafe conditions!!! We have now had to pay for another hotel room to ensure we would be safe for the night. I am extreme disgusted with the situation!!!
Stayed 1 night in May 2023
Response from BOBBY on 12 May 2023
SORRY TO HEAR THAT BUT THEY WERE ENJOYING THEIR LAST DAY OF JOB AND CORNER OF THE PARKING LOT. THEY WEREN'T BOTHER ANYONE AND NO ONE ELSE COMPLAINT ABOUT THEM.

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from BOBBY on 4 May 2023
THANK YOU FOR YOUR FEEDBACK AND WE GLAD THAT YOU ENJOYED YOUR STAY. WE APPERECIATE YOUR BUSINESS AND I HOPE WE SEE YOU SOON.

2/10 Terrible

Carlton

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crappy place Crappy attitude
It was extremely disappointing. The first room I was assigned had a problem with the toilet seat not being attached to the toilet. The second room had cracked and broken tile in the bathroom graffiti on the wall, (somebody drew the middle finger on the wall. The entry door to the building did not lock so anyone could have come in to the facility. Did not feel safe. The outside of the building was in disrepair. Went to visit family in the area and came back around midnight and couldn’t get in my room. Went downstairs and rang the doorbell no answer. So I had to bang on the door to get the manager/attendant to come out, then he complained because I banged on the door. I said what am I supposed to do get another hotel because you don’t want to help me? He showed me a sign saying they close at 11pm???
Stayed 2 nights in Apr 2023
Response from BOBBY on 13 Apr 2023
SORRY TO HEAR THAT AND WE WORKING ON YOUR ISSUE BUT WE URGE YOU TO BE PATIENT TILL WE WORK OUT SOMTHING AND LET YOU VERY SOON. THANKS !!!

6/10 Okay

ted

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Its dated but its a cheaper property so it was fine. Bedding was clean bathrooms were older and starting to show it
Stayed 1 night in Apr 2023
Response from BOBBY on 13 Apr 2023
WE SORRY TO HEAR THAT AND WE PROMISE THAT IT WILL BE TAKE CARE OF IT. WE WOULD LIKE TO SHARE YOUR EXPERIENCE WITH OUR LITTLE STAFF AND TAKE CARE OF THE ISSUE. THANKS !!!

4/10 Poor

Denise

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No breakfast like the web said. Door to lobby lock most of day, hard time finding staff
Stayed 5 nights in Apr 2023
Response from Bobby pat on 9 Apr 2023
Sorry to hear that but our never said we have breakfast and it’s been 4 months and sorry for not finding staff because of short hand. Thanks for your feedback to work little more on customer service.

2/10 Terrible

Mary

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property does not keep the front doors locked at night. Dirty and very dated. We had no towels in our room. No one in the lobby to help. It was locked. No one answered the phone, the after hours bell or knocking on the doors/windows. We got zero sleep thanks to the room above ours. It sounded like they moved furniture literally all night. Worst experience we have had in a very long time. The lack of safety was a huge concern. The doors should be locked at night. Any one can roam the halls at night.
Response from BOBBY on 14 Mar 2023
WE UNDERSTAND YOUR CONCERN BUT WHEN WE GO TO ANY BIG BRAND LIKE MARRIOTT, HOLIDAY INN OR OTHER MAJOR BRAND THEY HAVE BIG AND WIDE OPEN LOBBY AND NO ONE KNOW WHO IS THE GUEST AND WHO DOES NOT. THEY HAVE NOT SAFTY TOO AND I JUST STAY IN THAT WEEKEND IN DALLAS DOWNTOWN AND EVEN I NEVER SEE SAFTY IN THAT HOTEL. BUT WE CONCERN YOUR INPUT AND WE WILL TAKE CARE OF IT. THANKS !!!

4/10 Poor

Robert

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Bed skirt was nasty and should of been trashed long before we got there, the air conditioner worked some of the time, there's patch work instead of just repairing or replacing things like the shower surround, and the food placed all around the outside of the property for the stray cats was interesting
Stayed 2 nights in Feb 2023
Response from BOBBY on 25 Feb 2023
WE SORRY TO HEAR THAT AND WE APOLOGIZE FOR ANY INCONVENIENCE. IF SOMEONE FEED ANIMAL LIKE CAT THAT'S A SIGN OF WELL HUMAN BEING. AND INSIDE OF BATHTUB IS ANTI-SLIP MAT WHICH IS PRECATION OF OUR GUEST SAFTY AND IT'S NOT CALLED PATCH. THANKS !!!

4/10 Poor

Marcia, Queensville

Stayed 3 nights in Feb 2023
Response from BOBBY on 14 Mar 2023
WE DID NOT SEE ANY ISSUE YOU PROVIDED. WE WANT TO KNOW THE ISSUE YOU HAVE DURING YOUR STAY AND WE WILL TRY TO RESOLVE IT. THANKS !!!

4/10 Poor

KAREN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not stay again
I’m being nice when I say it may be a 1 1/2 star. Bathroom needs remodeled all together. Bed was ok.
Stayed 2 nights in Dec 2022

10/10 Excellent

Christian

Stayed 1 night in Oct 2022

4/10 Poor

Thomas

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They seem to be trying to make the best of a bad situation. We checked in and within five minutes we walked out and found another hotel. Just older and not well maintained. And no breakfast.
Stayed 1 night in Oct 2022
Response from BOBBY on 11 Oct 2022
SORRY TO HEAR THAT BUT IF YOU GIVE US CHANCE TO RESOLVE THE ISSUE BEFORE LET US ANYTHING. WE VALUED YOUR FEEDBACK AND WE TRY TO DO OUR BEST. THANKS !!!

6/10 Okay

Benny

Travelled with family, Business traveller
Disliked: Staff & service
Owner operator was not nice. Was hvin a small check in problem with staff on duty. Owner came to help and made that whole experience unbearable.
Stayed 2 nights in Sep 2022
Response from BOBBY on 3 Oct 2022
WE SORRY TO HEAR THAT AND WE APPRECIATE THAT YOU LET US KNOW THE ISSUE AND WE WILL TAKE CARE OF IT.

6/10 Okay

kari

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
They do not serve breakfast but they advertise continental breakfast. Disappointed. Room was clean. Air condition didn’t get real cold. Staff was friendly
Stayed 2 nights in Aug 2022
Response from BOBBY PAT on 7 Sept 2022
SORRY FOR ANY INCONVENIENT DURING YOUR STAY BUT WE CAN'T HELP YOU WHEN MACHINE BREAK DOWN OR NOT SUPPLY BREAKFAST SUPPLY ON TIME BY VENDORS. BUT WE REALLY CONCERN YOUR ISSUE AND WE APPRECIATE YOUR FEEDBACK. THANKS !!

8/10 Good

Latisha

Stayed 1 night in Sep 2022

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
First time also last time here.
I’m not coming back to this place because of several reasons experienced here. I also don’t recommend it.
Stayed 2 nights in Aug 2022
Response from BOBBY on 29 Aug 2022
WE SORRY TO HEAR THAT BUT IF YOU TELL US THE ISSUE AND WE WILL TRY TO RESOLVE IT. THANKS !!!

10/10 Excellent

Katherina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room #205 was very clean. Nothing occurred that I could have not liked.
Stayed 1 night in Jul 2022
Response from BOBBY on 18 Jul 2022
WE GLAD THAT YOU ENJOYED YOUR STAY VERY MUCH AND WE APPRECIATE YOUR FEEDBACK AND BUSINESS. THANKS !!!

2/10 Terrible

Ashten

Disliked: Cleanliness, staff & service, property conditions & facilities
Took an hour to check in because the lady had her music up and couldn’t hear me. Then my card demagnetized and their front desk was closed so I couldn’t get into my room. You could not pay me to stay there again. Still waiting on a refund for the night I couldn’t stay in my room.
Stayed 2 nights in Jul 2022
Response from BOBBY on 2 Aug 2022
WE SORRY TH HEAR THAT AND APOLOGIZY FOR ANY INCONVENIENCE DURING YOUR STAY. WE ARE WORKING ON THIS ISSUE AND LET YOU KNOW ASAP. THANKS !!!

6/10 Okay

toi

Disliked: Staff & service, amenities
Stayed 2 nights in Jun 2022

2/10 Terrible

David

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2022
Response from BOBBY on 25 May 2022
WE SORRY TO HEAR THAT AND WE WOULD LIKE KNOW THE ISSUE AND COMMENT ON YOUR STAY. WE TRY TO RESOLVE THE ISSUE ASAP. THANKS !!!

8/10 Good

Loretta

Stayed 1 night in May 2022

8/10 Good

Preston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from BOBBY on 9 May 2022
WE GLAD YOU ENJOYED YOUR STAY AND WE APPRECIATE YOUR BUSINESS AS WELL. WE LOOK FORWARD TO SEE YOU AGAIN IN NEAR FUTURE.

6/10 Okay

Kenny

Travelled with group
Disliked: Staff & service
False advertising
Will you get what you pay for. So can’t complain about the hotel that much the main issue I have is that the hotel has on there websites and hotels.com does to. They advertised a full breakfast and when I asked at check in they said they don’t have breakfast. I’m fine if you don’t have it but don’t advertise it. That’s one of the decisions I used to pick the hotel so if you don’t have breakfast or anything else don’t advertise it. Thank you
Stayed 1 night in Apr 2022
Response from BOBBY on 29 Apr 2022
SORRY, TO HEAR THAT AS WE MENTIONED THAT WE HAVE ONLY GRAB N GO BREAKFAST DUE TO SHORTAGE OF STAFF AND DUE TO COVID RELATED ISSUE OF EMPLOYEE. THANKS TO UNDERSTAND THE SITUATION.

10/10 Excellent

Centry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from BOBBY PAT on 12 Apr 2022
THANK YOU FOR YOUR FEEDBACK AND WE GLAD TO HEAR THAT YOU ENJOY YOUR STAY WITH US. WE LOOK FORWARD TO SEE YOU AGAIN AND THANKS !!!

6/10 Okay

Tina

Stayed 1 night in Dec 2021
Response from BOBBY PAT on 10 Apr 2022
THANK YOU FOR YOUR FEEDBACK AND WE APPRECIATE YOUR BUSINESS.

4/10 Poor

Karmen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place has mold and no breakfast and no front desk clerk after 10 til 9am the next morning
Stayed 1 night in Mar 2022
Response from BOBBY PAT on 26 Mar 2022
WE SORRY TO HEAR THAT AND WE APOLOGIZE FOR ANY INCONVENIENCE. SHORTAGE OF STAFF WE CAN'T LEAVE FRONT DESK OPEN 24 HRS. AND WE HAVE ORIGINAL BREAKFAST LIKE COFFEE AND JUICE WITH PASTRY ONLY. THANKS !!!!

4/10 Poor

Stephanie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible! Chose a different place!
Business trip. Definitely will not stay here again. From check in to the time we left it was horrible! Check in is done through an exterior window. Upon entering the property it smelled terrible. Once getting to the room it didn’t seam bad until we went to use the bathroom. There was no toilet paper & the water barely came out of the shower head. They are not offering breakfast. The list could continue.
Stayed 2 nights in Jan 2022
Response from BOBBY PAT on 31 Jan 2022
we sorry to hear it and we will take care of it. We apologize for any inconvenient during your stay.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs Improvement
This hotel was very disappointing. The rooms were tidy, but the hotel desperately needs to be renovated. There is no breakfast offered, very limited housekeeping services, the fitness room is closed, no business center, and the lobby is completely closed. There are much better options in the vicinity.
Stayed 2 nights in Jan 2022
Response from BOBBY PAT on 26 Jan 2022
SORRY TO HEAR THAT BUT THE REASON WAS ONE OF OUR EMPLOYEE FOUND COVID POSITIVE ON 01/19/2022 AND WE HAVE TO COVID TEST FOR ALL OTHER EMPLOYEE WHO HARDLY SHOW UP ON WORK AND THEY DENIED FOR VACCINE AND TEST BOTH. SORRY, BUT WE CAN'T FORCE ANYONE TO DO MANDATE. THANKS FOR UNDERSTANING THE SITUATION.

4/10 Poor

luvar

Disliked: Cleanliness, staff & service, property conditions & facilities
Need to upgrade.
Hotel doesn't look like the pictures. It needs a major upgrades. Carpet not vaccumed, no batteries in tv remote, shower wasn't clean it had hair all in it.
Stayed 2 nights in Jan 2022
Response from BOBBY PAT on 15 Jan 2022
WE SORRY TO HEAR THAT AND WE WANT TO KNOW WHEN HOUSEKEEPER ASK YOU NEXT DAY FOR SERVICE WHY YOU DIDN'T GET ANY ROOM SERVICE AND MENTION TO HOUSEKEEPER FOR ANY ISSUE. AND WE SORRY AGAIN FOR ANY INCONVENIENCE.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from BOBBY PAT on 9 Jan 2022
WE GLAD THAT YOU ENJOYED YOUR STAY AND WE THANK YOU FOR YOUR FEEDBACK AND OPINION. WE APPRECIATE YOUR BUSINESS.

10/10 Excellent

Linda

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2021
Response from bobby on 11 Dec 2021
We really appreciate for your business and feedback. We glad that you enjoy your stay very much and I hope we see you soon in future.

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Nov 2021
Response from BOBBY PAT on 7 Dec 2021
THANK YOU FOR FEEDBACK AND WE APPRECIATE YOUR BUSINESS. WE WOULD LIKE TO MORE ABOUT YOUR STAY AND EXPERIENCE.