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Reviews of Wingate by Wyndham - Greenville-Airport

2.5 out of 5
Wingate by Wyndham - Greenville-Airport
33 Beacon Dr, Greenville, SC

Reviews

8.4

Very good

Rating 10 - Excellent. 498 out of 1006 reviews" "
Rating 8 - Good. 287 out of 1006 reviews" "
Rating 6 - Okay. 127 out of 1006 reviews" "
Rating 4 - Poor. 50 out of 1006 reviews" "
Rating 2 - Terrible. 44 out of 1006 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

heidi

Travelled with family
Very clean and rooms were big!! Close to everything! Staff very accommodating. My only complaint are the flight attendants that check in and are rude to the employees here. Seen it several times during our stay.
Stayed 3 nights in May 2024

10/10 Excellent

heidi

Liked: Cleanliness, property conditions & facilities
Hotel was exceptionally clean!! Room was very spacious and they came in every day for fresh towels. We reserved three rooms for family to attend our daughter graduation from Clemson. Staff was very welcoming and accommodating as well! Sometimes I think that the problem is not the staff and hotels but the people checking are!!! We need to be nicer to employees at these hotels because they work long hours.
Stayed 2 nights in May 2024

2/10 Terrible

Amgad

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very rude and made comments. Definitely wouldn't recommend to anyone. Rooms were trashy as well as the bathrooms have chipping paint and holes in the wall as well as unsecured screws. Over all the place nor the front desk made me feel comfortable.
Stayed 1 night in May 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed
Stayed 1 night in Apr 2024

6/10 Okay

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, but older. Stayed one only.Flying out in the morning. Staff was very nice.
Stayed 1 night in Apr 2024

10/10 Excellent

MARIANNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and price. Outstanding staff.
Stayed 1 night in Apr 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close and walkable to dining options.
Stayed 1 night in Apr 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visiting Greenville for two events and this hotel was right in the middle, which made it easy to get to either. The staff couldn’t have been more helpful or nice, exceptional front desk lady on duty Friday. The room was very clean and tidy, breakfast was commendable with many choices available. Would definitely stay here again!
Stayed 2 nights in Apr 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. Decent breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and perfectly located to everything…
Stayed 1 night in Apr 2024

6/10 Okay

Erik

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
A non plus check in. Not very warm and welcoming
Stayed 1 night in Apr 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location was great, the property was well maintained, and I was able to walk to restaurants, and plenty of shopping nearby.
Stayed 3 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to dining and the airport
Stayed 1 night in Apr 2024

10/10 Excellent

David

Stayed 1 night in Mar 2024

6/10 Okay

Leslie

Stayed 1 night in Mar 2024

2/10 Terrible

Zuleima

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I got to the place was not staff at the checking area wait like 30 minutes no body ever show up ending go to another hotel so sad situation
Stayed 1 night in Feb 2024
Response from Management on 25 Mar 2024
We are sorry you were unhappy - we will work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Robin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the room was as well. We enjoyed the breakfast.
Stayed 1 night in Mar 2024
Response from Management on 18 Mar 2024
We always enjoy hearing about the positive experiences our guests have at our hotel. I'm so pleased to hear that you found your room to be neat and clean, our friendly staff was to your liking and all the other kind remarks highlighted is truly appreciated. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

10/10 Excellent

Richard John Oertel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful thru out my stay.
Stayed 2 nights in Mar 2024
Response from Management on 18 Mar 2024
Thank you for your comments it is so rewarding to read that you had a wonderful stay with us. We are proud of our team for creating a clean, and comfortable space that met your lodging expectations. We would love to see you again, should your travels bring you back to our area.

8/10 Good

Mitchell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful people. Comfortable bed. Clean sheets. Convenient location. Poor breakfast. Cleaning of the washrooms wasn't the best.
Stayed 7 nights in Mar 2024
Response from Management on 18 Mar 2024
I am happy you were pleased with our friendly staff, along with our clean and comfortable roomsPlease know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

10/10 Excellent

trish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean safe place. Pillow very lumpy and uncomfortable. Otherwise would stay again
Stayed 2 nights in Mar 2024
Response from Management on 18 Mar 2024
Thank you for your comments it is so rewarding to read that you had a wonderful stay with us. We are proud of our team for creating a clean, and comfortable space that met your lodging expectations. We would love to see you again, should your travels bring you back to our area.

10/10 Excellent

Yvette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Lots of businesses nearby
Stayed 1 night in Mar 2024
Response from Management on 11 Mar 2024
I am happy you were pleased with our friendly staff, along with our clean and comfortable roomsPlease know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

10/10 Excellent

Jose, Toronto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, close to the highway with some excellent dining options
Stayed 1 night in Mar 2024
Response from Management on 11 Mar 2024
I am happy you were pleased with our friendly staff, along with our clean and comfortable roomsPlease know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

10/10 Excellent

Adan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Management on 9 Mar 2024
Thank you for taking a moment to complete our survey. The staff at the Wingate by Wyndham Greenville Airport and I appreciate your score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!

10/10 Excellent

Stacy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and very quiet for good nights sleep. Location was awesome!
Stayed 3 nights in Feb 2024
Response from Management on 4 Mar 2024
Thank you for your comments it is so rewarding to read that you had a wonderful stay with us. We are proud of our team for creating a clean, and comfortable space that met your lodging expectations. We are also thrilled that our location was convenient and in close proximity to places of interest. We sincerely appreciate your positive rating. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

8/10 Good

Amaris

Stayed 1 night in Mar 2024
Response from Management on 25 Mar 2024
Thank you for your review! We appreciate your feedback and hope to see you again in the future.

10/10 Excellent

Mario

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Management on 26 Feb 2024
We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We would love to see you again, should your travels bring you back to our area.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful and well kept up hotel. Easy to get to from the airport
Stayed 1 night in Feb 2024
Response from Management on 19 Feb 2024
I am happy you were pleased with our friendly staff, along with our clean and comfortable roomsPlease know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

6/10 Okay

Tabitha

Stayed 2 nights in Feb 2024
Response from Management on 25 Mar 2024
Thank you for your review! We appreciate your feedback and hope to see you again in the future.

2/10 Terrible

Josman

Stayed 3 nights in Feb 2024
Response from Management on 25 Mar 2024
We are sorry you were unhappy - we will work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Management on 18 Mar 2024
Thank you for your review! We appreciate your feedback and hope to see you again in the future.

2/10 Terrible

Mike

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Should have slept in my car...
I booked this location as an overnight before an early flight. The hotel did not have our reservation and despite the Hotels.com customer service rep speaking with him for 30 minutes he would not honor it. The manager was beyond rude. He was belligerent to the Hotels.com rep and he was uniformly rude to other guests who approached during the hour we stood at the desk hoping to resolve the issue. We eventually asked Hotels.com to cancel the room and find an alternate location close to the airport. During a final required attempt to have the reservation honored the manager relented and we were able to stay. He attempted a lengthy explanation of why he was right and Hotels.com was wrong but I was not interested. We still had to allow a $50 hold on our card for "incidentals" which has still not been refunded. The hotel was very marginally maintained. The bathroom in our room was in poor repair - stained wallpaper, sagging shower rod and a large sign listing the price of each item in the room should we elect to steal them. The capstone was the 1:40am fire alarm. This occurred with no effort on the staff's part to communicate to the cold and sleepy guests huddled in the portico that the non-event was finally over. I think I would opt for sleeping in my car at the rest area before considering this hotel ever again.
Stayed 1 night in Jan 2024
Response from Management on 12 Feb 2024
Thank you for taking the time to tell us about your experience at Wingate by Wyndham Greenville Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear of the issues you experienced during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wingate by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and quiet. All the staff was polite and very accommodating. I will recommend this hotel to all my friends and family if they need a place to stay in the Greenville area. The one disappointing thing was that on the first morning on my stay, there was no apple juice available for breakfast.
Stayed 2 nights in Feb 2024
Response from Management on 6 Feb 2024
We always enjoy hearing about the positive experiences our guests have at our hotel. I'm so pleased to hear that you found your room to be neat and clean, our friendly staff was to your liking and all the other kind remarks highlighted is truly appreciated. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

10/10 Excellent

Ka'ryress

Stayed 1 night in Jan 2024
Response from Management on 30 Jan 2024
Thank you for taking a moment to complete our survey. The staff at the Wingate by Wyndham Greenville Airport and I appreciate your score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip! Sincerely,

2/10 Terrible

Shania

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The toilet kept running & the lid on the toilet did not fit . Also, the bed is hard as hell and it has my boyfriend’s back and mine aching terribly.
Stayed 2 nights in Jan 2024
Response from Management on 30 Jan 2024
Please know that we value you as our guest and appreciate your business. . I'm glad you found our hotel to be in a convenient area, however, our apologies for any inconvenience caused by the Maintenance issue you experienced . On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

8/10 Good

Jessica

Stayed 1 night in Jan 2024
Response from Management on 25 Mar 2024
Thank you for your review! We appreciate your feedback and hope to see you again in the future.

10/10 Excellent

Michael, Landrum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was quiet, convenient and so comfortable. I stayed to catch an early flight from GSP. The hotel shuttle was on time and the staff were above and beyond courteous and helpful. I would definitely stay again.
Stayed 1 night in Jan 2024
Response from Management on 30 Jan 2024
Thank you for your comments it is so rewarding to read that you had a wonderful stay with us. We are proud of our team for creating a clean, and comfortable space that met your lodging expectations. We are also thrilled that our location was convenient and in close proximity to places of interest. We sincerely appreciate your positive rating. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

10/10 Excellent

Jonathan, Landrum

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Thank you Wingate!
Stayed 1 night in Jan 2024
Response from Management on 22 Jan 2024
Thank you for your comments it is so rewarding to read that you had a wonderful stay with us. We are proud of our team for creating a clean, and comfortable space that met your lodging expectations. We would love to see you again, should your travels bring you back to our area.

10/10 Excellent

Travis

Stayed 1 night in Jan 2024
Response from Management on 6 Feb 2024
We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We would love to see you again, should your travels bring you back to our area.

10/10 Excellent

Callie

Travelled with partner
Liked: Amenities
It’s a really nice hotel and seems very clean! Only thing I had a problem with was they smell in the room mostly the bathroom. The drains seemed to be a little clogged so there was a weird sewage smell not horrible but not the best! The lady gave me some spray to get rid the smell and it got a lot better!!
Stayed 1 night in Jan 2024
Response from Management on 22 Jan 2024
I am happy you were pleased with our friendly staff, along with our clean and comfortable rooms. Please accept our sincerest apologies for the issues you noted during your stay. At Wingate Greenville Airport it is our intention to have your confidence in our abilities to prevent similar issues in the future. I will review this with the housekeeping staff. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely

10/10 Excellent

Walter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Management on 22 Jan 2024
We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We would love to see you again, should your travels bring you back to our area.

2/10 Terrible

ashley

Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2023
Response from Management on 31 Dec 2023
I appreciate your score following your attempted stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 31 Dec 2023
Thank you for taking a moment to complete our survey. The staff at the Wingate by Wyndham Greenville Airport and I appreciate your score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip! Sincerely,

10/10 Excellent

Stephen

Stayed 2 nights in Dec 2023
Response from Management on 8 Jan 2024
We sincerely appreciate your feedback and are happy to hear you had a great experience with us.

10/10 Excellent

JASON

Stayed 1 night in Nov 2023
Response from Management on 16 Dec 2023
I am happy you were pleased with our friendly staff, along with our clean and comfortable roomsPlease know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
MORE FOR YOUR MONEY ELSEWHERE
First room smelled like something died in it. 2nd room body wash was completely empty making me wonder if the bathroom was properly cleaned. I appreciate that they serve a hot breakfast but it was pretty bad. The eggs were pretty terrible and the bagel tasted like it had been sitting unwrapped in the back of a freezer for 2 years. The coffee was luke warm at best and did not taste very good either. I had stayed at Wingates before with no issue. There are many better options at this price range.
Stayed 2 nights in Dec 2023
Response from Management on 11 Dec 2023
Thank you for taking the time to tell us about your experience at Wingate by Wyndham Greenville Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear of the issues you experienced during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wingate by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Powell, Cary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice easy check in. Quiet.
Stayed 2 nights in Dec 2023
Response from Management on 11 Dec 2023
Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We hope to continue to provide a great experience. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all our staff as we strive to continuously improve the quality of our services.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Management on 30 Jan 2024
Thank you for taking a moment to complete our survey. The staff at the Wingate by Wyndham Greenville Airport and I appreciate your score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip! Sincerely,

10/10 Excellent

Ramona

Travelled with partner
Very nice stay - close to the airport
Stayed 1 night in Nov 2023
Response from Management on 4 Dec 2023
Thank you for taking the time to respond to our guest survey. I appreciate your comments regarding your recent stay at the Wingate by Wyndham Greenville Airport . I am extremely delighted to hear that you were pleased with our warm welcoming hospitality, our comfortable bed and our clean rooms. Our goal is to provide a positive, clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.