My family and I evacuated due to a hurricane in September 2019. As a business owner and mother of 4, I was looking forward to some much needed relaxation and to be able to decompress from daily stressors. Other than a few minor issues, all was well the first couple of nights. It was quiet and no one bothered us. It was our last night that was disturbing. We were sitting by the pool while cooking out. Randomly, after being there several days, and this never occurring, the waterfall came on. This was about 9pm in the evening. Around 10pm I had gone into one of the cabins. Upon returning outside my 21 yr old daughter, visibly disturbed, told me of her strange encounter with the owners. The owners, popped out of the bushes and approached my daughter and her boyfriend, (the wife being in her robe) and began interrogating them about our departure the following day. They were very unfriendly and rude. It was apparent that the reason for the waterfall coming wad so that we could not hear them in the bushes, spying on us. Coincidentally, the waterfall shut off moments after they left. 🤔 Upset by what I was told - I sent a message to the owner asking if everything was okay. He responded, “of course”. I said nothing more. The next morning the wife stopped in at the main house where my mother stayed during our trip. Again, unfriendly, rude and insulting to even my 73 yr old mother. We checked out and went about our way trying to not let the odd, intrusive behavior of the owners ruin our whole experience. 1 week later I noticed the damage deposit was not returned to my card. I contacted the owner and he informed me, “the check was in the mail”. Odd. I’ve rented many places and never has the owner “mailed” me a check. I waited 3 days and after no check in the mail I contacted homeaway. I asked them if it was standard to mail a check for the return of a deposit and they said, “no”, and that they would inform the owner that it was not appropriate to mail checks to renters. 2 weeks later I finally received a check in the mail. The owner seems to be very passive aggressive and manipulative. I still do not understand their behavior but it was obvious that he was intentionally delaying the return of funds. I guess to add to our already stressful time while evacuating. Lucky for me I don’t live check to check so it did not hurt me as he intended. Very creepy, malicious, hateful people. You’ve been warned.