All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very convenient to convention center. A/C didn’t work in my room and the young lady at the fri t desk moved me. A/C in new room was marvelous.
Karen
Stayed 1 night in May 2024
Response from Pam H., Front Desk Manager on 19 May 2024
Thank you for choosing to stay with us. It was wonderful to read your review! I was so happy to hear your experience did not disappoint and you returned home with many happy memories of your time with us. Our team does strive to deliver the very highest levels of personalized service to all of our guests, and I am so delighted we achieved this and you enjoyed all of the small touches that make a stay with us so special.Regards, Pam H., Front Desk Manager
8/10 Good
Scott
13 May 2024
Scott
Stayed 1 night in May 2024
Response from Pam, Front Office Manager on 15 May 2024
We are so happy you enjoyed your stay with us, and look forward to seeing you again.
Response from Pam H., Front Desk Manager on 30 Apr 2024
We truly appreciate your wonderful rating! It's fantastic to hear that your stay with us was memorable. Providing top-notch service is our priority, and we're thrilled that you experienced it firsthand. Thank you once more, and we can't wait to have you back with us soon!Regards, Pam H., Front Desk Manager
8/10 Good
dionne
29 Apr 2024
Liked: Cleanliness
dionne
Stayed 2 nights in Apr 2024
Response from Pam H., Front Desk Manager on 30 Apr 2024
Thank you very much! We’re glad you enjoyed our property and that overall you had a great stay with us. We aim for our guests to have wonderful experiences so I am thrilled this was the case. It will be a pleasure to share your kind words with everyone who helped to create such a positive, lasting impression. Thank you again for sharing your review. It sure has been a pleasure to have you stay with us.Regards, Pam H., Front Desk Manager
Response from Pam H., Front Desk Manager on 29 Apr 2024
Your stellar rating fills us with gratitude! We're elated to hear that our service and product quality resonated with you. Your kind words will be passed along to our dedicated team members, who will be thrilled to know that their efforts have made a difference. We look forward to the pleasure of welcoming you back for another extraordinary stay with us!Regards, Pam H., Front Desk Manager
Very nice property with an extremely friendly helpful staff. Convenient location with lots of restaurants and shopping nearby.
Joanne
Stayed 2 nights in Apr 2024
Response from Pam H., Front Desk Manager on 21 Apr 2024
What a delightful review! We're honored by your outstanding rating and thrilled to have met your expectations. Your feedback will serve as encouragement for our team to maintain our high standards. Rest assured, we will continue to go above and beyond to ensure your next stay is just as exceptional. We eagerly await the opportunity to welcome you back for another memorable experience at our property!Regards, Pam H., Front Desk Manager
Response from Pam H., Front Desk Manager on 21 Apr 2024
We're overjoyed by your exceptional rating! Knowing that our service and product made your stay memorable brings us immense satisfaction. Your feedback will be cherished by our team, who take pride in delivering exceptional experiences. We eagerly await the opportunity to welcome you back for another extraordinary stay with us!Regards, Pam H., Front Desk Manager
Response from Pam H., Front Desk Manager on 21 Apr 2024
Thank you for choosing to stay with us. It was wonderful to read your review! I was so happy to hear your experience did not disappoint and you returned home with many happy memories of your time with us. Our team does strive to deliver the very highest levels of personalized service to all of our guests, and I am so delighted we achieved this and you enjoyed all of the small touches that make a stay with us so special.Regards, Pam H., Front Desk Manager
Response from Pam H., Front Desk Manager on 21 Apr 2024
What a true pleasure to receive your great feedback! We are thrilled to hear how impressed you were with all aspects of your stay at our hotel. I can see that our beautiful facilities, high-quality beds, and excellent service hit all the right notes! We will certainly pass on your gratitude to our entire team on your behalf and for looking after you so well and for ensuring that you had a memorable experience. Our team will be commended for the exceptional contribution made towards your overall experience. We look forward to the pleasure of welcoming you back in the future, for another great experience.Regards, Pam H., Front Desk Manager
Response from Pam H., Front Desk Manager on 21 Apr 2024
Thank you for taking the time to leave a review. I am so glad that you enjoyed a wonderful time with us at our property, and were able to make the most of your stay. We really do aim to deliver the most memorable of experiences to our guests, and it is so rewarding to hear that we have got this correct. I am thrilled that you enjoyed your room and found everything to be so comfortable. I imagine that my colleagues looked after your every need, and I will ensure your kind rating are shared with all of the team across the hotel. We all look forward to welcoming you back again very soon.Regards, Pam H., Front Desk Manager
Response from Pam H., Front Desk Manager on 14 Apr 2024
Thank you immensely for your glowing review! Knowing that you found our service and product top-notch brings us immense joy. Your commendation will be shared with our hardworking team, who will be inspired by your positive feedback. We look forward to the pleasure of welcoming you back for another unforgettable experience at our property!Regards, Pam H., Front Desk Manager
Response from Pam, Front Office Manager on 8 Apr 2024
So happy that you had a great stay with us and can not wait to see you again.
6/10 Okay
Dina
5 Apr 2024
Liked: Staff & service
Dina
Stayed 1 night in Apr 2024
Response from Pam, Front Office Manager on 8 Apr 2024
We are sorry that your stay was not a 5 out of 5 with your stay, but we hope you let us know how we can make it better for you on your next stay with us.
Response from Pam H., Front Desk Manager, Holiday Inn Greenville on 31 Mar 2024
Dear RaSheena,I am ecstatic to hear that we were able to exceed your expectations with our offering at Holiday Inn Greenville, specifically our beautiful guestrooms and facilities! We pride ourselves on the warm and personalized service we provide our guests, and I am delighted you were able to experience this firsthand. Thank you again, and I look forward to welcoming you back to Holiday Inn Greenville the next time you are in town.Regards,Pam H., Front Desk Manager
10/10 Excellent
David
30 Mar 2024
.
David
Stayed 2 nights in Mar 2024
Response from Pam H., Front Desk Manager, Holiday Inn Greenville on 31 Mar 2024
Hello David,I am thrilled that you thoroughly enjoyed your recent stay at Holiday Inn Greenville. It is gratifying to know that our facilities and amenities were a source of delight and that our staff created favorable impressions. It is our uncompromising and passionate team of unparalleled individuals that make us who we are, and we are delighted their tireless service inspired your time with us. We look forward to being your home whenever you are in the area.Best,Pam H., Front Desk Manager
Staff was excellent! Jordan was the best! The restaurant and bar was perfect after a day of driving. Great food at reasonable prices. Will stay there again!
Gretchen
Stayed 1 night in Mar 2024
Response from Pam, Front Office Manager on 26 Mar 2024
It makes us happy to hear how great your stay was and that the employees were excellent. I will make sure that they know this. Thanks for the feedback and happy you enjoyed your stay.
10/10 Excellent
Dana
23 Mar 2024
Dana
Stayed 1 night in Mar 2024
Response from Pam, Front Office Manager on 26 Mar 2024
So happy you enjoyed your stay with us and look forward to seeing you again.
8/10 Good
David
Travelled with partner
12 Mar 2024
Liked: Property conditions & facilities
Location Good
David
Stayed 2 nights in Mar 2024
Response from Pam, Front Office Manager on 13 Mar 2024
We are so happy you enjoyed your stay with us, we look forward to seeing you again.
10/10 Excellent
Kristin
Travelled with family
10 Mar 2024
Liked: Cleanliness, staff & service, amenities
Clean. Wonderful customer service checking in. Next door was quite noisy from cars blasting their music, so that was annoying.
Kristin
Stayed 1 night in Mar 2024
Response from Pam, Front Office Manager on 13 Mar 2024
We are so sorry for the noise during your stay. Please let us know if there is anything we can do to help on your next stay.
The front desk staff of Jordan and Olivia were both outstanding. Very kind and super nice and very knowledgeable about the surrounding area. Hotel was very clean and well taken care of.
John
Stayed 2 nights in Feb 2024
Response from Pam, Front Office Manager on 24 Feb 2024
We are so happy to hear that and that you enjoyed your stay with us. Hope to see you again soon.
Response from Pam H., Front Desk Manager on 25 Feb 2024
We are so happy you had such a great experience. I am grateful that you were content with your guestrooms and I am pleased to learn that overall you enjoyed your stay. It is great to hear that you felt so very well looked by our colleagues during your time in residence with us. We certainly look forward to welcoming you back in the very near future and once again, thank you for your high ratings.Regards, Pam H., Front Desk Manager
6/10 Okay
Shawn
22 Feb 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Premium rate for a cheaply furnished room. No continental breakfast (13.50 charge) and a rock hard bed/pillows.
Shawn
Stayed 1 night in Feb 2024
Response from Pam H., Front Desk Manager on 25 Feb 2024
I am disappointed to learn that your experience with us was not what we had hoped for you. Our promise is to provide you with an exceptional stay - with outstanding service, sparkling clean rooms, and unforgettable experiences. We're proud of the culture we've established and the expertise of our team members, which allows us to swiftly resolve any guest issues and ensure a seamless and inspiring hotel experience. We take your experience seriously, and our hotel management will thoroughly investigate your stay. I understand that we fell short of your expectations, and for that, I apologize. I hope you will give us another chance in the future to provide you with a memorable and enjoyable stay.Regards, Pam H., Front Desk Manager
Response from Pam, Front Office Manager on 20 Jan 2024
We are so happy you enjoyed your stay.
10/10 Excellent
Robert, Vancouver
9 Jan 2024
Robert
Stayed 3 nights in Jan 2024
Response from Pam H., Front Desk Manager on 31 Jan 2024
Thank you very much for your stellar review of our property. It is wonderful to read that you thought so highly of the quality of product and service we offer. Our goal is to create a relaxing atmosphere that is sure to make a grand impression and your review confirms that we did just that! We are delighted to learn that you hold us in such high regard and once more, we appreciate your wonderful review. We can’t wait to welcome you home again soon!Regards, Pam H., Front Desk Manager
Response from Pam H., Front Desk Manager on 11 Jan 2024
We genuinely appreciate your review. It's reassuring to know that you had a good stay at our hotel and that our property met your expectations. Our team is dedicated to ensuring a pleasant experience for our guests, and we're grateful for your feedback. We'll ensure your comments are shared with our staff who contributed to your positive stay. Thank you for sharing your review, and it was a pleasure having you as our guest.Regards, Pam H., Front Desk Manager
Response from Pam H., Front Desk Manager on 31 Dec 2023
We're truly grateful for your wonderful rating! It's delightful to hear that you thoroughly enjoyed all aspects of our hotel. We take immense pride in maintaining superior cleanliness levels and providing top-notch customer service. Your comments underscore our commitment to offering extraordinary guest experiences, and we're thrilled to know we hit the mark. We can't wait to welcome you back again soon.Regards, Pam H., Front Desk Manager
6/10 Okay
Sophia
26 Dec 2023
Sleeping
It was ok the housekeeping crew knocks around 9am and check out is at noon.
Sophia
Stayed 1 night in Dec 2023
Response from Pam H., Front Desk Manager on 28 Dec 2023
Thank you for sharing your feedback with us following your stay. We value your rating as it helps us maintain our high levels of service. While we strive to deliver an outstanding experience, it appears we missed the mark and caused you frustration. Our aim is to provide a welcoming, comfortable, and tailored experience, and we will use your feedback to improve our services for all our guests. Despite this, we're pleased to hear that the rest of your stay was enjoyable! Thank you for choosing our property, and we hope you will give us another opportunity to demonstrate our exceptional amenities and services in the future.Regards, Pam H., Front Desk Manager
Check in was smooth. Everyone very friendly and helpful from housekeeping to breakfast room. The lady there was extremely nice. Thank you for a great stay.
Sherrie
Stayed 3 nights in Nov 2023
Response from Pam, Front Office Manager on 6 Dec 2023
We are so happy you enjoyed your stay and we look forward to seeing you again.
10/10 Excellent
Rashida
5 Dec 2023
Rashida
Stayed 1 night in Dec 2023
Response from Pam, Front Office Manager on 25 Dec 2023
We are so happy that you enjoyed your stay with us.
Response from Pam H., Front Desk Manager on 4 Dec 2023
Thank you for sharing your rating with us of your recent stay at our property. I was pleased to learn that overall you enjoyed your time with us and were looked after by our outstanding team - my colleagues take such pride in delivering an exceptional level of service to all of our guests. We look forward to welcoming you again and invite you to let us know if we can assist in making your next reservation.Regards, Pam H., Front Desk Manager