Based upon the advertisement and pictures, you say there is a futon in bedroom 4, and that's not the case at all. None of the bedrooms have 2 beds or a futon. After careful review of your pictures; pictures 9 and 19, are the same room and bed with a slightly different layout. The patio looks nothing like the pictures. Your welcome email stated there extra linen and towels in the main/primary/on-suite(whatever you like to call it). That's not the case, either. There is 1 extra set of sheets for 4 bedrooms; there isn't anything extra about that. Not to mention there only 4 towels, 4 face clothes, and 3 hand towels. For a 4 bedroom house that sleeps 8, how is that extra, when there isn't even enough for the people in the house.
The house needs some TLC and a very good cleaning!!!
Some things are nasty and tore up, and some held together with literally duck tape.
I've attached some pictures of your house. Oh, and I forgot to mention the kitchen lacks the number of galsses and dishes for 8. Some are for 4, with mixed matched dishes. Pots, what pots...1 pot and 1 funny shaped pot/frying pan. Both of which ar Ie dirt with dried up grease. The oven is nasty, too.
I've attached some pictures of your house as a reference.