In-room safe, desk, blackout curtains, free WiFi

Reviews of Red Roof Inn Greensboro Coliseum

2 out of 5
Red Roof Inn Greensboro Coliseum
2101 W Meadowview Rd, Greensboro, NC

Reviews

6.4
Rating 10 - Excellent. 217 out of 1006 reviews" "
Rating 8 - Good. 265 out of 1006 reviews" "
Rating 6 - Okay. 186 out of 1006 reviews" "
Rating 4 - Poor. 155 out of 1006 reviews" "
Rating 2 - Terrible. 183 out of 1006 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Imran

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
No microwave, no refrigerator, no heat, air conditioner air has extremely bad smell.
Stayed 2 nights in Mar 2024

10/10 Excellent

Deneill

Business traveller
Liked: Property conditions & facilities
It was great
Stayed 1 night in Mar 2024
Response from Sharma RediResponse Specialist on 27 Mar 2024
Thank you for taking the time to write about experience at the RED ROOF INN GREENSBORO COLISEUM. Deneill, I am glad to hear that you found your visit to be great. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Deneill, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Deneill

Travelled with family, Business traveller
It was great
Stayed 1 night in Mar 2024
Response from Oshane RediResponse Specialist on 13 Mar 2024
Dear Deneill, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN GREENSBORO COLISEUM. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

2/10 Terrible

Joel

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Our door knob fell off. We were locked out of our room multiple times and had to get out room key re-keyed. Unacceptable.
Stayed 2 nights in Mar 2024
Response from Red Roof Management on 11 Mar 2024
Dear Joel,Thank you for taking the time to tell us about your experience at the Red Roof Inn Greensboro Coliseum. I am sorry to see that you were left with a poor impression of our Red Roof Inn due to issues you described regarding pa broken doorknob and issues with your keycard. This is not an experience our guests usually have with us, so we sincerely apologize. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

6/10 Okay

Melissa

Stayed 2 nights in Feb 2024
Response from Xao RediResponse Specialist on 21 Mar 2024
I appreciate the time that you took to share your sentiments with us, Melissa. Our team at the Red Roof Inn Greensboro Coliseum appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRed Roof ManagementRediResponse Specialist

6/10 Okay

David

Disliked: Cleanliness
No laundry facilities, bathroom counter had sticky residue, Weak WiFi
Response from Sharma RediResponse Specialist on 29 Feb 2024
Thank you for taking a moment to leave a review, David. The staff and I at the RED ROOF INN GREENSBORO COLISEUM appreciate your 3/5 score. However, you indicated that the lack of laundry facilities, the cleanliness of the bathroom counter, and the faulty Wi-Fi service dampened your experience. It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry to hear this was not achieved with you.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us.. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

2/10 Terrible

Cindy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Feb 2024
Response from Toni-Ann RediResponse Specialist on 23 Feb 2024
Hello Cindy,I sincerely apologize that your stay at our Red Roof Inn Greensboro Coliseum didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Red Roof Management

6/10 Okay

Nelson

Disliked: Cleanliness, staff & service, property conditions & facilities
I expected more than red roof offer in New York
Stayed 2 nights in Feb 2024
Response from Carla RediResponse Specialist on 22 Feb 2024
Dear Nelson, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Greensboro Coliseum. We are appreciative of your comments and are happy to hear that our hotel surpassed your expectations. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

4/10 Poor

Jeff

Disliked: Staff & service
Response from Toni-Ann RediResponse Specialist on 20 Feb 2024
Hello Jeff,I sincerely apologize that your stay at our Red Roof Inn Greensboro Coliseum didn’t meet your expectations. I was disheartened to see it resulted in a 2/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Red Roof Management

4/10 Poor

Katrina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom fan very noise, public noise is loud, no appropriate night light, door to the outside of the building, didn't feel safe as a mom staying with kids, security guard on site, window checking after dark.
Stayed 1 night in Jan 2024
Response from Dannielle Rediresponse Specialist on 22 Jan 2024
Dear Katrina,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN GREENSBORO COLISEUM. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the loud noise that came from the bathroom fan and other guest being loud, lack of appropriate night light that lead to you feeling unsafe. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely, Red Roof Management

10/10 Excellent

Claudette

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and fresh smelling sheets made me feel like I was at home.
Stayed 1 night in Jan 2024
Response from AdraineRediresponse Specialist on 10 Jan 2024
Hello Claudette,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GREENSBORO COLISEUM and I appreciate your 5/5 score following your stay. I am happy to read that you found the room to be clean and the sheets to smell fresh. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,Red Roof Management

2/10 Terrible

Terrence

Stayed 1 night in Jan 2024
Response from Adraine Rediresponse Specialist on 10 Jan 2024
Hello Terrence,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GREENSBORO COLISEUM and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,Red Roof Management

6/10 Okay

Terry

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
The property is an average Red Roof in my opinion. I stayed here on a night ahead of a move to a convention site across the highway on a sudden decision to attend. (Basically more than half the price.) Accommodations were basic with no real issues. Staff was friendly enough to make me feel comfortable. No real deterrents to prevent me from staying here again. I'll just plan and prepare financially to be on site for the full convention in the future.
Response from Adraine Rediresponse Specialist on 9 Jan 2024
Dear Terry,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN GREENSBORO COLISEUM. I am happy to read that you found the staff to be friendly. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience. We look forward to seeing you in your future travels at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

10/10 Excellent

Abdelmalik

Stayed 3 nights in Jan 2024
Response from Dannielle Rediresponse Specialist on 26 Jan 2024
Hello Abdelmalik, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GREENSBORO COLISEUM and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

6/10 Okay

Yolanda, Greensboro

Travelled with partner
Disliked: Cleanliness
Stayed 2 nights in Dec 2023
Response from Adraine Rediresponse Specialist on 4 Jan 2024
Hello Yolanda,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GREENSBORO COLISEUM and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

10/10 Excellent

Alexis, Charlotte

Stayed 1 night in Dec 2023
Response from Adraine Rediresponse Specialist on 11 Jan 2024
Hello Alexis,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GREENSBORO COLISEUM and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

6/10 Okay

Detwanne

Travelled with group
It was good and comfortable
Stayed 1 night in Dec 2023
Response from Recordo Rediresponse Specialist on 18 Dec 2023
Hello Detwanne,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Greensboro Coliseum. We value you as a our guest and welcome your 3/5 score. Hearing that you found our property to be clean and comfortable, was great. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Red Roof Management

10/10 Excellent

Fidele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Chirell Rediresponse Specialist on 15 Dec 2023
Dear Fidele,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Greensboro Coliseum and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Redroof appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediresponse Specialist

2/10 Terrible

nicole

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Not at all happy
I AM NOT USE TO HAVING HEATERS AT THE SEALING WHEN IT IS KNOWN THAT HEAT RISES, IT TOOK 5 HOURS FOR MY ROOM TO HEAT UP. I AM A TRAVELING NURSE AND ANY HOTEL ROOM I HAVE STAYED IN HAS ACCOMMODATIONS OF A MICROWAVE AND REFRIGERATOR MY ROOM HAD NEITHER, I WAS INFORMED THAT ONLY THE LARGER KING BEDROOMS HAD REFRIGERATORS AND MICROWAVES. I WAS NOT AT ALL HAPPY WITH MY STAY AND WOULDN'T RECOMMEND RED ROOF
Stayed 2 nights in Dec 2023
Response from Chirell RediResponse Specialist on 15 Dec 2023
Dear Nicole,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Greensboro Coliseum. I'm thrilled to read your kind remarks about our heaters and accommodations that only come with certain room types. It was disheartening to read your feedback in regards to no parking space. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. Redroof look forward to seeing you in your future travels.Sincerely,ChirellRediResponse Specialist

2/10 Terrible

Jennifer

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This property and staff is garbage, inconsiderate and unfair. They are quick to collect money but can't communicate efficiently
Stayed 1 night in Dec 2023
Response from Chirell RediResponse Specialist on 12 Dec 2023
Dear Jennifer,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Greensboro Coliseum. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding communication and inconsiderate staff. We appreciate your business and truly value your feedback.It would be our pleasure to have you stay with Red Roof again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,ChirellRediResponse Specialist

10/10 Excellent

Joshua

Stayed 1 night in Dec 2023
Response from Adraine Rediresponse Specialist on 1 Jan 2024
Hello Joshua,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GREENSBORO COLISEUM and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,Red Roof Management

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kerry-Lee RediResponse Specialist on 8 Dec 2023
Dear Margaret, We at the RED ROOF INN GREENSBORO COLISEUM are thrilled to have earned your perfect scoring of 5/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management

8/10 Good

Tasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient location for the event i had for the weekend
Stayed 2 nights in Dec 2023
Response from Toni-Ann RediResponse Specialist on 6 Dec 2023
Hello Tasha,Thank you for leaving a 4/5 score of our property and your comments regarding you finding our location convenient to your event. The feedback you’ve provided will be used to continually improve our hotel. Thank you for choosing Red Roof Inn Greensboro Coliseum, Tasha. We hope to see you again soon. Sincerely, Red Roof Management

4/10 Poor

Tommy

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty - bedspread had cigarette burns and was stained. Walls stained. Mold in shower. Noisy - people coming and going all hours. Smoking outside of rooms. I had to listen to several cell phone calls I really didn't want to hear.
Stayed 5 nights in Nov 2023
Response from Toni-Ann RediResponse Specialist on 5 Dec 2023
Hello Tommy,Thank you for being a guest at our Red Roof Inn. We are disappointed to know that you were displeased with the cleanliness of the room and that you found the property noisy. At Red Roof we strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I really appreciate you bringing this to our attention. Thank you again for sharing your concerns. We wish you the best in your future travels. Sincerely, Red Roof Management

10/10 Excellent

Beth

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe! Staff is wonderful!
Stayed 1 night in Dec 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay!
Stayed 2 nights in Oct 2023
Response from Xao Red Roof Management RediResponse Specialist on 25 Nov 2023
Hi Samuel,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Greensboro Coliseum with us. It was so rewarding to see that we earned your perfect score by providing you with a great stay. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us. Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 2 nights in Nov 2023
Response from Xao Red Roof Management RediResponse Specialist on 25 Nov 2023
Thanks for sharing your feedback with us, Elijah. The staff at our Red Roof Inn Greensboro Coliseum was elated to see that we earned your perfect score. You mentioned our quietness, which was pleasing to read.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. Respectfully,XaoRed Roof ManagementRediResponse Specialist

4/10 Poor

Jackie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough for one night stay
When we arrived for check in the front desk we wanted to upcharge for things like safe us, room service etc. we where only staying one night so we declined all those. Room smelled of marijuana when we entered. Bed covering had a burn hole in it. It’s definitely a dated hotel. But I’m guessing they are making upgrades as areas outside was littered with old furniture.
Stayed 1 night in Nov 2023
Response from Kerry-Lee RediResponse Specialist on 14 Nov 2023
Dear Jackie,We are disappointed to hear your recent experience at the RED ROOF INN GREENSBORO COLISEUM was less than ideal and did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern so as to promote the enhancement of guest experiences. The mentioned hindrances are not apart of our standard practices and we sincerely apologize. We truly appreciated your business and valued your feedback provided.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Kerry-Lee RediResponse Specialist on 14 Nov 2023
Hello Jessica, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN GREENSBORO COLISEUM. It’s great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

10/10 Excellent

David

Stayed 1 night in Nov 2023
Response from Oniel Rediresponse Specialist on 29 Nov 2023
Hi David,Thank you for taking the time to write a review of your stay at the Red Roof Inn Greensboro Coliseum. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 Good

Joni

Liked: Cleanliness, staff & service
Everything was clean
Stayed 1 night in Oct 2023
Response from Kerry-Lee RediResponse Specialist on 24 Oct 2023
Dear Joni, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN GREENSBORO COLISEUM We appreciate your kind remark highlighting our cleanliness. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

2/10 Terrible

Thomas

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay here! GROSS rooms! Unclean and bugs.
Filty rooms. Gross. Rude staff. Terrible stay ans experience. The should be removed from Hotels.com
Stayed 2 nights in Oct 2023
Response from Kerry-Lee RediResponse Specialist on 24 Oct 2023
Dear Thomas, Thank you for leaving your feedback after your experience at RED ROOF INN GREENSBORO COLISEUM. Regarding the uncleanliness and the unprofessional staff you described, we apologize for the unfavorable experience. At Red Roof, we want you to have confidence in our ability to prevent similar problems in the future. Please note that we value you as our guest very much and appreciate your patronage. Thank you for sharing your concerns and I wish you all the best for your future journeys. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Kerry-Lee RediResponse Specialist on 24 Oct 2023
Hello Valued Guest, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GREENSBORO COLISEUM and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist

10/10 Excellent

CHICHUN

Business traveller
Liked: Cleanliness, staff & service
Overall is OK
Stayed 3 nights in Oct 2023
Response from Abigail Red Roof Management RediResponse Special on 19 Oct 2023
Dear Valued Guest,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Greensboro Coliseum and I appreciate your 5/5 score following your stay. I'm glad your stay was ok. In the future, please consider adding more detailed comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail Red Roof Management RediResponse Specialist

2/10 Terrible

Store Travel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
UNSAFE
The room door would not secure properly, the front desk refused to move me to another room. The pictures of the property are obviously outdated. The room looked nothing like what you see. There seemed to be abandoned cars in the parking lot. They allowed people to party in the parking lot all hours of the night. I did not stay for the second night and the hotel is refusing to give any refund.
Stayed 2 nights in Oct 2023
Response from Olivia RediResponse Specialist on 19 Oct 2023
Dear Valued Guest, Thank you for taking the time to tell us about your stay at the Red Roof Inn Greensboro Coliseum. I am disappointed that your experience did not meet your expectations which prompt your 1/5 score. Please accept our sincerest apologies for the door not being to your liking, the pictures being outdated, the cars you found in the parking lot and all the other concerns that dampened your visit. To uphold our company's high standards, your comments will be reviewed by staff, in an effort to ensure your experience is not repeated. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Nevertheless, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

2/10 Terrible

Nathan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Blood stains all over hotel, broken lock, heard screaming all night, disgusting room, false advertising, stinky, repulsive
Stayed 2 nights in Oct 2023
Response from Linton Red Roof Management Rediresponse Specialist on 17 Oct 2023
Dear Nathan,Thank you for telling us about your recent visit to RED ROOF INN GREENSBORO COLISEUM. We are sorry you less than pleasant experience. You indicated that the broken lock, the condition of your room and the other concerns expressed. I am grateful for the feedback you provided so we are able to continually improve our hotel.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and our staff at Red Roof wish you all the best in your future travels.Best regards,LintonRed Roof ManagementRediresponse Specialist

4/10 Poor

Janelle

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hopefully the new owners will make the upgrades on everything this place needs. The worst experience at a Red Roof I've ever had.
Stayed 1 night in Oct 2023
Response from Kerry-Lee RediResponse Specialis on 13 Oct 2023
Dear Janelle, Thank you for taking the time to tell us about your experience at the RED ROOF INN GREENSBORO COLISEUM. In response to the hindrances faced, we sincerely apologize for the less than ideal experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent any problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and all the best in your future travels. Very truly yours, Kerry-Lee Red Roof ManagementRediResponse Specialist

10/10 Excellent

Mammie

Stayed 1 night in Oct 2023

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
My family and I stay at red roof a lot because we travel with our dog and we don’t have to pay a huge pet fee and by far this has been the best red roof we have ever stayed at!
Stayed 2 nights in Oct 2023
Response from Linton Red Roof Management Rediresponse Specialist on 10 Oct 2023
Dear Jose,Thank you for telling us about your recent visit to RED ROOF INN GREENSBORO COLISEUM. I was happy to read that our pet stays free policy met your expectations. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Our team at Red Roof look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

4/10 Poor

Neal

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room looks nothing like in pictures, room stunk, had dried droppings of hot sauce or some kind of sauce, dried boogers on bathroom wall . Would have left if we could but needed a bed after long concert. Hopefully we don’t have a disease or two after laying in bed all night. Speakers on tv were blown.
Stayed 1 night in Oct 2023
Response from Kerry-Lee RediResponse Specialist on 8 Oct 2023
Hello Neal,We at the RED ROOF INN GREENSBORO COLISEUM appreciate your feedback regarding your stay with us. You indicated your stay was less than satisfactory as we earned a 2/5 scoring. You mentioned the room was unclean and had an unpleasant smell. At Red Roof, comments like yours are always an encouragement as we aim to improve on the quality of our services to make guest experiences better. Please know you are a valued guest and we appreciated your business.Thank you for your feedback. All the best in your future travels.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Verified traveller

Travelled with family
Enjoyable Stay
Stayed 5 nights in Sep 2023
Response from Devorine Red Roof Management on 28 Sept 2023
Dear Valued Guest!Thanks for sharing this perfect rating following your stay at Red Roof Inn Greensboro Coliseum. It's great to see you enjoyed your experience, resulting in a 5/5 score. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

10/10 Excellent

Hermelindo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Recordo Rediresponse Specialist on 26 Sept 2023
Hello Hermelindo, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GREENSBORO COLISEUM and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stopping point on wayback from georgia
Stayed 1 night in Sep 2023
Response from Abigail RediResponse Specialist on 20 Sept 2023
Hello Eileen,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Greensboro Coliseum and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail RediResponse Specialist

10/10 Excellent

Tessa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The room was clean and comfortable. The office staff was very nice.
Stayed 3 nights in Sep 2023
Response from Xao Red Roof Management RediResponse Specialist on 19 Sept 2023
Hi Tessa,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Greensboro Coliseum with us. It was so rewarding to see that we earned your 10/10 score with our clean and comfortable rooms, along with our nice staff. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

2/10 Terrible

Laura

Not like any other Red Roof
Told me after I drove 7 hours that they only allowed 1 dog, never mind that my dogs weigh 13 & 14 lbs, and one is an agility champion and the other a certainly therapy dog - neither of which happen unless dog is very well behaved. I travel with the dogs all the time, and never heard this at any other Red Roof.
Stayed 3 nights in Sep 2023
Response from Tianna RediResponse Specialist on 10 Sept 2023
Dear Laura,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Greensboro Coliseum. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the encounter you had with us. Please be advised that this Red Roof adheres to a strict one pet per room policy. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,Tianna Red Roof Management RediResponse Specialist

10/10 Excellent

Dujon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Gabrielle RediResponse Specialist on 5 Sept 2023
Thank you for taking a moment to leave a review, Dujon. Myself and the staff at the Red Roof Inn Greensboro Coliseum appreciate your 10/10 score following your stay. We aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely, Gabrielle RediResponse Specialist

10/10 Excellent

Shannon

Stayed 2 nights in Sep 2023
Response from Devorine Red Roof Management on 24 Sept 2023
Thank you for taking a moment to complete our survey, Shannon. The staff at the Red Roof Inn Greensboro Coliseum and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

2/10 Terrible

austin, Carrollton

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
To dirty
Stayed 3 nights in Aug 2023
Response from Nishaye Red Roof Management  on 29 Aug 2023
Dear Austin, Thank you for taking the time to tell us about your stay at the Red Roof Inn Greensboro Coliseum. We strive to provide guests with all the comforts of home so I am disappointed to see that your stay was less than satisfactory, prompting your 1/5 score. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the lack of cleanliness of the hotel. Nevertheless, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Very truly yours, NishayeRed Roof Management RediResponse Specialist

10/10 Excellent

Paul

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
convenient
Stayed 1 night in Aug 2023
Response from Tianna RediResponse Specialist on 26 Aug 2023
Hello Paul,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Greensboro Coliseum. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. We value you as a our guest and welcome your business.I am grateful for the feedback you provided so we are able to continually improve our hotel. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Cristóbal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Tianna RediResponse Specialist on 22 Aug 2023
Hello Cristobal,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Greensboro Coliseum and I appreciate your 10/10 score following your stay. It would be a pleasure to hear about what took place throughout your stay and how we can improve on our service, so please consider adding comments to your survey in the future.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist