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Reviews of Studios Penelope

2 out of 5
Studios Penelope
Kokkari, Samos, Samos Island

Reviews

6.4
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

5.4/10

Cleanliness

4.0/10

Staff & service

10/10

Amenities

5.0/10

Property conditions & facilities

Reviews

10/10 Excellent

NUMAN CEM

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Penelope Studios has wonderful location in Kokkari, with nice breeze in summer. The most beautiful beach is nearby.
Stayed 3 nights in Aug 2022

6/10 Okay

Tony

Disliked: Cleanliness, staff & service, property conditions & facilities
Just a shame
Not our best accommodation on our hop around the islands, our 5th island and poorest accommodation. It was so small and very badly equipped you really had to eat out. The fridge was disgusting could not put food in. The balcony was tiny barely enough room to sit out. Housekeeping nearly non existed, same towels all week. Reception was at a close by hotel but there was never anyone there. You could send an email which did work. The studios themselves were reached by climbing near enough fifty steps of all shapes and sizes. Where my husband and I are retired we are fit but did find by the end of our holiday here the steps were becoming a problem. We did not notice this in details when booking.
Stayed 7 nights in Sep 2017

6/10 Okay

Baris

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2019

2/10 Terrible

Funda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE EXPERIENCE
Terrible experience! Owner Lucia first told us she couldnt cancel our reservation and we paid for sea viev rooms then she didnt give us sea viev rooms. We paid 2 sea viev rooms ans get mountain view rooms. When we told this to her she gave a silly answer by giving “windows see the sea” it is like 5 cm wide view. They took our money more and treated very rude!! Everyones experience is different but if they to this to anyone they can do to you! So dont choose this hotel go any where near to kokkari center, hotel is too far grom center and you go up many stairs to reach.
Stayed 2 nights in Jul 2019
Response from Lucia Ostrovska Ostrovska on 8 Aug 2019
Dear Funda you use more portals to book your 3 rooms. Each room different portal. We change a lot of messages every day and you care just about one reservation cancellation fees. I give really correct rooms. You had sea view room, side sea view room as well. I wasn`t rude as you said. I just explain to you what did you booked and simply you didn`t accept it and be angry. I did a lot for you but you didn`t like it anyway. In expedia portal we have standard rooms (side sea view). I never promises sea view to nobody if is not make full reservation with sea view. I`m always available to talk and find solution but another side must cooperate as well. Have a nice day

8/10 Good

Henning, nexø

godt lille sted med en rigtig god udsigt
Stayed 14 nights in Aug 2018

4/10 Poor

Martita, Milano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Note positive: 1- la titolare è stata molto gentile prima del nostro arrivo, prenotandoci un taxi e dandoci alcuni suggerimenti. 2- buona location, vicino alla spiaggia più bella della città e vicina alla zona dei ristoranti. 3- economico Era un'opzione di viaggio economica e ne eravamo consapevoli, purtoppo però la camera era sporca (soprattutto il bagno) e, nonostante fosse prevista la pulizia ogni 4 giorni, non venivano rispettate le tempistiche e la pulizia era comunque molto superficiale. I tappeti scendi-letto erano persino rigidi...Probabilmente erano stati lavati solo a inizio stagione. Asciugamani maleodoranti. È presente un angolo cottura, ma non c'è praticamente nulla: avevamo un bicchiere in 3! Da tenere in considerazione per chi viaggia con bambini che per arrivare alla zona dei ristoranti ci sono circa un centinaio di scalini. Tra l'altro ci hanno consegnato la camera con dentro le valigie di altri ospiti...
Stayed 14 nights in Aug 2017

8/10 Good

Verified traveller

Manzara çok güzeldi. Banyodan odaya sular taşıyor. Otele gitmek için biraz merdiven çıkmak gerekiyor. Genel olarak güzel bir otel.
Stayed 7 nights in Aug 2017