Seasonal outdoor pool, open 9:00 AM to 7:00 PM, pool loungers

Reviews of Rethymno Village

3 out of 5
Rethymno Village
Leoforos Machis Kritis,199, Rethymno, Crete

Reviews

8.6

Excellent

Rating 10 - Excellent. 11 out of 22 reviews" "
Rating 8 - Good. 7 out of 22 reviews" "
Rating 6 - Okay. 3 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

8.6/10

Cleanliness

9.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bruno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are really helpful, affable and diligent.
Stayed 26 nights in Oct 2023

10/10 Excellent

Vladimir

Stayed 10 nights in Aug 2022

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean rooms & staff very friendly.
Stayed 1 night in Oct 2021
Response from hotel manager on 18 Oct 2021
Thank you for your nice comments.

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ha superato le nostre aspettative
Personale molto disponibile e cordiale. Materasso comodissimo (ho dormito veramente bene). Tutto molto pulito. A due passi dalla spiaggia e a pochi chilometri dal centro storico di Rethimno (raggiungibile in 5 minuti in auto). Cibo buono e vario - menu internazionale, colazione quasi tutta salata (lo dico per gli italiani che preferiscono quella dolce :-)) Piscina bella e pulita Stanza grande e molto ben pulita. Parcheggio gratuito davanti al resort
Stayed 10 nights in Oct 2023

6/10 Okay

Lauri

Travelled with family
Disliked: Cleanliness
Stayed 3 nights in Oct 2023

10/10 Excellent

erzsebet

Travelled with group
Liked: Cleanliness, staff & service
Es ist perfekt, wenn man bequeme Urlaub machen möchtet. Schöne Anlage in meeresnähe. Küste mit fein Sand, was für Kleinkinder auch geeignet ist. Die Personal sehr freundlich, ausgenommen ein einzige mitarbeiter. Er arbeitet an der Rezeption. Wir haben ein Erdgeschosses Zimmer mit Dusche gebeten, was in der E-Mail auch bestätigt wurde. Trotzdem wollte er uns ein Zimmer auf dem dritten Stockwerk geben. Er hat gesagt, was ich möchte, das gibt es nicht. 30 Minuten lang haben wir miteinander gekämpft, und endlich haben wir das gewünschte Zimmer doch bekommen.
Stayed 6 nights in Oct 2023

10/10 Excellent

erzsebet

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023
Response from Reception team on 13 Oct 2023
Thank you very much for your great feedback! We would love to welcome you back in the future!Best Regards, Rethymno Village team

10/10 Excellent

sabrina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hébergement très propre ,les repas super bon et variés,plage de sable avec petit galet sur le bord de la plage donc prendre chaussures pour se baigner,on y trouve tous à proximiter pas besoin de voiture. Seul bémol l'accueil ne parle pas du français DOMMAGE!
Stayed 14 nights in Jun 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä hintalaatusuhde.
Hotellin hintalaatusuhde hyvä. All inclusive ruoka tosin oli melko mautonta mutta hintaansa nähden hyvä paketti ja kun hinta oli varsin kohtuullinen ei haitannut käydä syömässä välillä muualla.
Stayed 9 nights in Jun 2023

8/10 Good

Kai

Stayed 2 nights in May 2023

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dieses Hotel ist einfach klasse. Große Zimmer, gutes Essen, schöner Pool.
Stayed 2 nights in Sep 2022

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ich bin Wiederholungstäter. Dieses Hotel ist einfach schön. Gutes Essen, das sich an der kretischen Küche orientiert. Gute Lage, da man mit dem alle 30 Minuten nach Rethymno fahren kann. Zuvorkommender Service und freundliches Personal. Wenn man bedenkt, was man zahlt, wird man beschämt!
Stayed 3 nights in Sep 2022

8/10 Good

Bogdan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Molto carino ma migliorabile con poco
Hotel 3 stelle pulito nelle aree comuni con personale gentilissimo e cibo buono.peccato che la colazione dolce sia quasi inesistente e non passino il doccia schiuma e lo shampoo rispondendo di andarlo a comprare per conto nostro.la domenica non fanno pulizie in camera e non si è capito perché non cambino gli asciugamani. Peccato perché potrebbe diventare un vero gioiellino.
Stayed 5 nights in Sep 2022

6/10 Okay

Monica

Liked: Staff & service
Stayed 6 nights in Aug 2022

2/10 Terrible

Thomas

Stayed 13 nights in Jul 2022
Response from Reception Team on 19 Aug 2022
Mr Thomas, Terrible is not a word that can decribe our hotel and the level of effort we put. Your reservation was cancelled by your travel agency and the second one was never confirmed. This is not our fault and we explained that to you many times. We hope that you remember the time we spent together on the phone with your travel agency upon your arrival. In addition we showed to you the cancellation document that we had for your reservation.We are not the ones to be blamed.You are kindly asked to remove your comment.

8/10 Good

Qusai

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Perfecte prijs/kwaliteit verhouding. We hadden een geweldig verblijf in dit hotel, Het eten was goed, De slaapkamer was goed en schoon. Vriendelijk personeel en altijd een glimlach op hun gezicht. Helaas geen activiteiten en de wifi was slecht.
Stayed 11 nights in Jul 2022
Response from Giota-Front Desk on 23 Aug 2022
Dear Qusai, Thank you very much for sharing your feedback with us and for your kind words! We will take your comments into consideration in order to improve our services. We wish you all the best! Warm Regards

10/10 Excellent

Fabrice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rapport qualité / prix parfait. Nous avons passé un super séjour à cet hôtel, nous avons bien mangé, bien dormi et un personnel extraordinairement sympathique avec un pour les dames du restaurants qui avaient toujours le sourire… Si j'avais peut-être un défaut ce serait sur les boissons qui ne sont pas très bonne…
Stayed 11 nights in Jul 2022
Response from Giota-Front Desk on 23 Aug 2022
Dear Fabrice,We would like to thank you for taking the time to give us your feedback regarding your stay with us! Thank you for the great score! We will take your comments into consideration so that we become even better! Best Regards

8/10 Good

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service
Der Pool war sehr schön. Das Personal war sehr freundlich. Insgesamt ein gutes Preis-Leistungsverhältnis.
Stayed 7 nights in May 2022

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2020

8/10 Good

Kristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt familiested
Fint sted med de dejligste mennesker ansat. Godt sted for familier, der gerne vil have en base og så kunne køre rundt og se forskellige locations. Ved all-inclusive er der masser af mad og drikke, men desværre er kvaliteten meget lav når det kommer til mad og drikke. Lidt ærgeligt for alt andet spiller
Stayed 10 nights in Jul 2020

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nous avons aimé la piscine le restaurant est correct , la chambre viellotte ,manque de confort salle de bain vieux robinets très abîmé impossible de regler l eau .
Stayed 7 nights in May 2019