Dear Hugh,Thank you for taking the time to share your impressions following your recent stay at our hotel.We're thrilled to hear that you found the Mitsis Grand Hotel to be a delightful experience, with excellent amenities and culinary offerings that met your expectations. Our team takes great pride in providing exceptional service, and it's wonderful to know that their friendliness and helpfulness enhanced your stay.Regarding your observations about the surrounding area and the beach, we appreciate your feedback. We are committed to maintaining high standards of cleanliness and upkeep within our property, and we will certainly take your comments into consideration as we continuously strive to improve our guest experience.We hope to have the pleasure of welcoming you back for another memorable stay in the future.Kind regards,

Dear Amir,Thank you for your valuable feedback.We are delighted to hear that you had such a positive experience with our staff during your stay. Providing exceptional service and creating memorable experiences for our guests is always our top priority.Thank you for recommending our hotel. We look forward to welcoming you back in the future! Kind regards,

Dear Laurence,Thank you for taking the time to write this lovely feedback.We're delighted to hear that you had an excellent holiday with us. We look forward to welcoming you back for another stay in the future.Kind regards,

Dear Teresa, Thank you for sharing your detailed feedback with us! We're delighted to hear that you enjoyed the Greek ambiance of the room and found the hotel to be clean. It's wonderful that our staff left a positive impression, as we always strive to provide exceptional service.We're thrilled that you had a variety of dining options to enjoy during your stay, especially the Greek, Pitta, and Burger restaurants. Your appreciation for the ice cream restaurant and its wide selection is noted! We're sorry to hear that the Italian restaurant didn't offer as many options as you hoped for; we'll certainly take your feedback into consideration for menu revisions.Regarding the buffet, we're glad you found plenty of options for breakfast. Your suggestions for tuna, prawns, and blueberries have been noted, and we'll look into incorporating these items to enhance our offerings.It's fantastic to know that the hotel's proximity to the beach and multiple pool areas added to your experience. We're also glad that you found the location convenient for exploring the Harbor, Old Town, and new town with their abundance of shops and restaurants.We truly appreciate your feedback and hope to welcome you back to our hotel in the future! Kind regards,

Dear Robert,Thank you for sharing your feedback with us. First of all, we greatly value your comments and are pleased to hear that you found our service to be amazing and our hotel to be of a high standard. We apologize for any disappointment regarding the coffee and the variety of food options available, as we strive to ensure that all aspects of our guests' experience meet their expectations. Please note that we offer a range of culinary options across our various restaurants, and we regret that these did not fully meet your preferences on this occasion.In addition, we are grateful for your compliments about our staff, and we will ensure that your kind words are shared with the team.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience.Kind regards,

Thank you very much for this kind rating!

Dear Kamran,Thank you for sharing your positive experience with us! We are thrilled to hear that you found our staff wonderful, our amenities exceptional, and our dining options satisfying. Ensuring our guests feel comfortable and enjoy their time with us is our top priority, and we are glad to hear that we succeeded in creating a welcoming environment for you.We take great pride in offering top-quality food and drinks, and we are delighted that you enjoyed them during your stay. Providing our guests with top-notch service and products is essential to us, and we are pleased to hear that we met your expectations in this regard.We are also glad that you appreciated being able to use our facilities even after checking out. We aim to make our guests' experiences as convenient and enjoyable as possible, and we are happy that we could accommodate your needs in this way.We look forward to welcoming you back to Mitsis Hotels in the future, whether it be to this property or another one. Kind regards,

Thank you very much for this amazing rating!

Thank you very much for this amazing rating!

Dear Marian,Thank you for taking the time to share your feedback with us.We're pleased to hear that you loved the local proximity to Rhodes town and that you found our hotel to be clean.We appreciate your understanding regarding the need for refurbishment, and we apologize for any inconvenience this may have caused during your stay. Rest assured, we take your comments seriously and are committed to continuously improving our facilities to provide a better experience for our guests.We're hopeful for the opportunity to welcome you back to a more modern and updated hotel that aligns with our other Mitsis quality hotels.Kind regards,

Dear Patrick,Thank you for your positive review! We're thrilled to hear that you experienced great customer service and found our staff to be personable and responsive. Providing excellent service is a top priority for us, and your feedback is truly appreciated.We look forward to the opportunity to welcome you back for another enjoyable experience. Kind regards,Gianna

Dear Kay,Thank you for taking the time to provide feedback on your recent stay at the Mitsis Grand Hotel. We appreciate your insights and regret to learn that your experience fell short of your expectations.We apologize for any inconvenience you experienced regarding our policies and services. Please note that our policy entails the refilling of the mini-bar free of charge every other day. We regret any confusion that these policies may have caused.Furthermore, upon your arrival, our reception team provided you with all the necessary information to ensure that you are fully informed and have a relaxing stay. With that being said, as sustainability is of great importance to us, all our guests are offered every other day cleaning service, nevertheless, they have the freedom to choose everyday cleaning if this better accommodates their personal needs.Regarding your comments about our culinary offers, we would like to point out that our team consistently monitors and manages the temperature of the dishes in our buffet restaurant. We acknowledge that individual preferences for food temperature can differ among our guests, and our goal is to accommodate a diverse array of tastes and choices. We will work closely with our culinary experts to carefully assess and improve our menu offerings.Lastly, we are continuously investing in upgrades and renovations to enhance the guest experience, and we appreciate your understanding in this matter. However, we are confident that our housekeeping team diligently follows a cleaning regimen to ensure the cleanliness and comfort of our guests. While we understand your decision not to return, we hope that in the future, you might reconsider and give us another opportunity to demonstrate the improvements we've implemented based on your feedback.Warm regards,

Thank you very much for this amazing rating!

Dear Dean,Thank you for your continued loyalty and for choosing to stay with us at Mitsis for the third year in a row.We greatly value your feedback regarding the condition of our building. Rest assured, we continuously strive to maintain a high standard of comfort and quality for our guests. Your observations are crucial, and we are taking steps to address areas that might need attention to ensure that your next experience is even better.It's fantastic to know that despite any minor signs of aging, the overall experience at our hotel remained positive for you. Your satisfaction is of utmost importance to us, and we are dedicated to making ongoing improvements to enhance our facilities.We look forward to welcoming you back for the fourth year and assure you that we will continue our efforts to ensure a consistently outstanding stay.Warm regards,

Dear Paul,Thank you so much for taking the time to share your feedback with us. We are truly delighted to hear that your experience at our Mitsis Grand Hotel was, for the most part, enjoyable, and that the majority of our staff left a positive impression.Your willingness to return next year is the best compliment we could receive. We can't wait to welcome you back and provide you with an even more memorable experience.Once again, thank you for choosing to stay at Mitsis Grand Hotel and for sharing your valuable feedback. We look forward to hosting you again in the near future.Kind regards,

Dear Robin,Thank you for taking the time to write this lovely review regarding your recent stay at the Mitsis Grand Hotel.We're thrilled to hear that you found our staff pleasant, polite, and friendly. It's always our pleasure to provide top-notch service to our guests.We can't wait to welcome you back for another fantastic stay. Thank you for your kind words!Kind regards,

Thank you very much for this amazing rating!

Dear Ross,Thank you very much for this wonderful rating.Kind regards,

Dear Sandra Ann,Thank you for sharing your feedback with us! We're delighted to hear that you found our hotel fabulous and appreciated our strong focus on customer service. Providing exceptional service is our top priority, and we're thrilled that it left a positive impression on you.It's also great to know that you enjoyed our food and facilities. We take pride in offering a wide range of dining options and maintaining top-notch amenities for our guests to enjoy.Your comments about the bedrooms are duly noted. We continually strive to improve and update our accommodations to ensure they meet the highest standards. However, we are pleased to hear that you found them clean, which is of utmost importance to us.Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.Warm regards,

Dear Mark,Thank you for taking the time to share your feedback regarding your recent holiday experience at our hotel. It's wonderful to know that you found our staff to be hardworking, friendly, and personable. We believe that our team is indeed one of our greatest assets, and we will be sure to pass on your compliments to them. We are also pleased that you enjoyed the food, with special praise for our Italian restaurant. We value your constructive comments about the decor of both the rooms and the external areas. We are always looking for ways to improve, and your input helps us in our ongoing efforts to enhance the guest experience.We look forward to welcoming you back in the future!Warm regards,

Dear Helen-Marie,Thank you for taking the time to share this valuable impressions regarding your recent stay at our hotel. We're delighted to hear that you found the public areas of the hotel beautiful. We take great pride in creating inviting and well-maintained communal spaces for our guests to enjoy.However, we sincerely apologize for any disappointment you experienced with the condition of your room. It saddened us if the age of our hotel gave you the impression of wear and tear. As we are not from the most renovated hotel some damages may occur but we constantly strive to maintain and improve our facilities to provide our guests with a comfortable and enjoyable experience.Thank you for choosing our hotel, and we hope you will consider returning in the future so that we can demonstrate the improvements we've made based on your valuable feedback.Kind regards,

Dear Beverley,Thank you so much for taking the time to share your feedback with us. We are thrilled to hear about your fantastic experience at the Mitsis Grand Hotel.It brings us immense joy to know that you found our staff amazing. We take pride in our team's dedication to providing exceptional service, and your kind words are a wonderful acknowledgment of their efforts.We're delighted that you enjoyed the fabulous food and drinks at our hotel. Our culinary team works tirelessly to offer a wide range of delicious options to cater to our guests' tastes.We look forward to welcoming you back to the Mitsis Grand Hotel in the future for another outstanding stay.Warm regards,

Dear Thomas,We greatly appreciate you choosing to spend your holiday with us at the Mitsis Grand Hotel and for sharing your feedback with us. We're delighted to hear that you enjoyed the entertainment during your stay. Our team works hard to provide a variety of activities and shows to keep our guests entertained.We're particularly thrilled to hear that you found our poolside staff to be excellent. Their dedication to ensuring a pleasant and enjoyable experience for our guests is truly commendable, and your kind words will be shared with them.Regarding the food, we're grateful for your feedback, and we understand that variety is essential to enhance the dining experience. Please know that we regularly review our menu offerings to make necessary improvements and provide a wider selection for our guests.We acknowledge your comment about the room, and we value your understanding of our ongoing efforts to enhance our accommodations. It's our aim to create lasting memories for our guests, and we hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Kind regards,

Dear Eyal,Thank you for leaving this rating with us. Nevertheless, seeing your low rating, it would have been useful if you had left some kind of feedback in order to know why we did not fulfill your expectations.We hope to welcome you again!Kind regards,

Dear Valued guest,Thank you for taking the time to share your recent experience at our hotel. We appreciate your candid feedback and apologize for the issues you encountered during your stay.It's heartening to hear that you found our staff and service to be excellent. We take great pride in our team's dedication to providing exceptional service, and we're pleased to know that they made a positive impression on you.However, we deeply regret that you experienced challenges with certain aspects of your stay. Please accept our sincere apologies. These are not reflective of our usual standards, and we are actively working to address and rectify these maintenance issues to ensure they do not occur again in the future.We have also noted your comment about the paper being inserted in the electrics. Safety is our utmost priority, and we will be investigating this matter thoroughly to prevent any such incidents from happening again.We understand that your overall experience may have been marred by these issues but we do hope that you will consider giving us another opportunity to provide you with a flawless stay in the future. Warm regards,

Dear Stephen Leslie,Thank you for taking the time to share your wonderful feedback about your recent stay with us at Mitsis Grand Hotel. We are truly delighted to hear that you had a memorable experience during your visit.Your kind words regarding our exceptional customer service and the quality and variety of our food and drink options are greatly appreciated. We take pride in providing our guests with the best possible service and culinary experiences, and it's rewarding to know that we met your expectations.We also appreciate your feedback regarding our rooms. Your input is invaluable to us, and we want to assure you that your comments have been duly noted. Once again, thank you for choosing Mitsis Grand Hotel, and we eagerly await your return in the future. Kind regards,

Dear Yvonne,Thank you so much for your incredible review!We are absolutely thrilled to hear that you had a fabulous experience at our hotel and that you enjoyed every aspect of your stay.Your kind words about our staff and their top-notch service are greatly appreciated. We take immense pride in providing a memorable and comfortable experience for our guests.It's wonderful to know that you enjoyed our diverse culinary offerings with plenty of a la carte restaurants to choose from. We also appreciate your recognition of our commitment to cleanliness, as maintaining a spotless environment is a top priority for us.We look forward to providing you all with another wonderful experience.Kind regards,

Dear Raphael,Thank you very much for dedicating the time to post this lovely rating!We hope to enjoy the rest of your stay!Kind regards,

Dear Abigail Louisa,Thank you for taking the time to share your thoughts on your recent stay at Mitsis Grand Hotel. We truly appreciate your feedback as it helps us to continuously improve our services and facilities.We're delighted to hear that you found the hotel's pricing reasonable and enjoyed the good quality of food served in our a la carte restaurants. It's heartening to hear that you found most of our staff friendly and enjoyed the bar service. However, we apologize if your experience did not fully align with the 5-star expectations.We've noted your observations regarding the buffet variety and the consistency of food choices. Your comments regarding the serving time are duly noted as well and will be taken into consideration for further improvements. As we are a historical hotel, some damages might occur in the rooms, however, this does not affect our service provision in any way. Your feedback is invaluable to us, and we're committed to making the changes needed in the future improvements.Thank you once again for choosing to stay with us and for providing your insights. We look forward to welcoming you back and exceeding your expectations.Kind regards,

Dear Lior,Greetings from Mitsis Grand Hotel and thank you for this wonderful rating.Kind regards,

Dear adel,Thank you for this kind rating.Kind regards,

Dear Danny,Thank you for your amazing five-star review! We're thrilled you enjoyed the stunning sea view and our exceptional cocktail and food selection. It's great to hear that you also appreciated the convenient location for exploring Rhodes old town and the nearby party zone.We can't wait to welcome you back for another wonderful stay with us!Kind regards,

Thank you very much for this lovely rating!

Dear Meni,Thank you for taking the time to share your positive experience at the Mitsis Grand Hotel. We're delighted to hear that you had a great time during your stay.It's truly heartwarming to know that our hospitality left a lasting impression on you. Our dedicated service team takes immense pride in providing exceptional service to our guests, and your kind words are a testament to their hard work and dedication.We sincerely appreciate your feedback and hope to have the pleasure of welcoming you back for another memorable stay in the future.Warm regards,

Dear Mariangela,Thank you so much for taking the time to share your wonderful experience with us! We are delighted to read your review and are thrilled to know that you had such an amazing stay at our hotel.It brings us immense joy to know that you found our hotel to be everything you could ever ask for. We take great pride in offering our guests a memorable and exceptional stay, and it's incredibly rewarding to hear that we succeeded in exceeding your expectations.Your kind words serve as a true motivation for our team to continue delivering the highest level of hospitality and service. It's guests like you who inspire us to maintain our commitment to excellence.Once again, thank you for choosing Mitsis Grand Hotel for your stay, and for sharing such a positive review. We would be absolutely delighted to welcome you back in the future for another memorable experience.Kind regards,

Dear Larry,Thank you very much for this rating.Kind regards,

Dear Andrea,Thank you for choosing our Mitsis Grand Hotel and taking the time to share your feedback. We greatly appreciate your kind words regarding our beautiful hotel and its convenient location. It is delightful to know that you had an overall positive experience during your stay.Regarding your comment about the rooms being old-fashioned, we value your feedback and take it seriously. We understand that individual preferences may vary, and we continuously strive to improve our accommodations to meet the evolving needs of our guests. We are pleased to hear that you enjoyed the restaurants at our hotel. Your feedback regarding the buffet is valuable to us, as it helps us identify areas for improvement. We will review your comments with our culinary team to ensure that we consistently deliver exceptional dining experiences to our guests.Your feedback is invaluable in our ongoing efforts to provide exceptional service and enhance our guests' experience. We look forward to welcoming you back in the future and providing you with an even more enjoyable stay.Kind regards,

Dear Mr. Hayut,Thank you very much for this amazing rating.Kind regards,

Dear Ibai,Greetings from Mitsis Grand Hotel and thank you for that amazing rating and your kind words.We are looking forward to welcoming you again in the near future.Kind regards,

Dear Mandy,Thank you for taking the time to share your feedback regarding your recent stay at our Mitsis Grand Hotel. We appreciate your compliments on our convenient location close to the sea and within walking distance of the old town, as well as our friendly and most helpful staff.We would like to extend our apologies for the inconvenience you experienced with the condition of the initial room you were offered. We are indeed a historical hotel and some damages may occur but we constantly strive to maintain and improve our facilities to provide our guests with a comfortable and enjoyable experience.We are sorry to hear that the room you moved to was noisy, and we are sorry for any disturbance you encountered. Your feedback will be shared with our team to ensure we improve our responsiveness in such situations.Regarding your dining experience, we appreciate your feedback about our food. While we are glad to hear that you enjoyed the a la carte restaurants, we understand that the overall dining experience did not meet your expectations.We value your comments as it allows us to address areas in need of improvement. We hope you will consider giving us another opportunity to provide you with a truly exceptional experience, should your travels bring you back to our city. Kind regards,

Dear Andrezej,Thank you for taking the time to share your experience at Mitsis Grand Hotel. We truly appreciate your valuable review and are delighted to hear that our staff made your stay memorable. Your kind words about their helpfulness and pleasant demeanor mean a lot to us, as we strive to provide exceptional service to all our guests.We also appreciate your feedback regarding the room's condition. While we take pride in offering comfortable accommodations, we understand that refreshment is needed, and we are actively working on plans to update our rooms and enhance the overall experience for our guests. Your comments regarding the room will be addressed promptly to ensure that our rooms maintain the highest standards.Furthermore, we are thrilled that you enjoyed our facilities and the food at the poolside restaurants. Our team, especially the staff at the Mexican restaurant, is grateful for the special mention. We constantly strive to offer diverse dining options and exceptional culinary experiences to satisfy our guests' tastes.Lastly, we are pleased to know that our hotel's convenient location close to the medieval town and the acropolis added value to your stay. Thank you once again for your recommendation. It was a pleasure having you as our guest, and we hope to welcome you back to Mitsis Grand Hotel Beach Hotel in the future.Kind regards,

Dear Peter Leonard,Thank you for choosing to stay at our Mitsis Grand Hotel and for taking the time to share your feedback with us. We are delighted to hear that you had a very enjoyable stay and that our staff provided helpful and friendly service throughout your visit.We appreciate your positive comments about our team members who always strive to create a welcoming atmosphere for our guests. We will be sure to pass along your kind words to Alexa, who manages our Greek pool restaurant. She will be thrilled to know that she made a positive impact on your dining experience.Your feedback regarding the dining options is duly noted. We understand the importance of variety and will take your comments into consideration to enhance the buffet offerings. The convenient location of our hotel, allowing for a pleasant walk along the seafront to the harbor, is one of the many aspects we take pride in. We are thrilled that you had the opportunity to explore the nearby attractions and enjoyed the easy access to the beautiful surroundings.Thank you for considering a return visit to our hotel. We would be absolutely delighted to welcome you back in the near future. Kind regards,

Dear Frank,Thank you very much for that amazing rating.We hope to welcome you again in the near future.Kind regards,

Dear Joshua,Thank you so much for taking the time to share your wonderful experience at our Mitsis Grand Hotel. We are delighted to hear that your honeymoon stay was memorable and that you enjoyed the various amenities and services we offer.Your kind words regarding our staff's helpfulness are truly appreciated. We strive to provide exceptional service and create a warm and welcoming environment for all our guests, and it is heartening to know that we succeeded in making your stay enjoyable.We're thrilled to hear that you loved our Asian restaurant. Our culinary team takes great pride in delivering an exquisite dining experience, and we are glad you enjoyed the flavors and ambiance. Once again, thank you for choosing our hotel for your special celebration. We wish you both a lifetime of happiness, and we hope to have the pleasure of seeing you again in the near future.Kind regards,

Dear Brian,Thank you very much for this great rating.Kind regards,

Dear John,Thank you for your glowing five-star review of Mitsis Grand Hotel! We're thrilled that you had a wonderful time during your visit.We take pride in our cleanliness, attentive and friendly staff, and convenient access to historic sites and excursions. Our prime beachfront location is definitely a must-visit for anyone traveling to Rhodes.We appreciate your recommendation and look forward to welcoming you back for another outstanding experience.Warm Regards,

Dear Kinjal,Thank you for this wonderful rating.Kind Regards,

Dear Alison,Thank you so much for taking the time to share your wonderful experience at our Mitsis Grand Hotel. We truly appreciate your kind words and are thrilled to hear that you found our establishment to be fantastic value for money.We're delighted to know that you enjoyed our exceptional food offerings and variety.We would be honored to welcome you back for another memorable stay at our hotel. Kind regards,

Thank you very much for this rating.

Dear Omer,Thank you very much for taking the time to write this kind review!It is a pleasure to know that you have enjoyed your stay with us and experienced our top-quality service at all levels. Rest assured that your kind words will be forwarded to our colleagues as they represent great motivation in their effort to create positive memories and happiness for our guests.We constantly endeavor to exceed our guest’s expectations of service and it is always satisfying to hear that these efforts are noticed.On behalf of the team, we truly hope that we can welcome you back for another stay soon.Kind Regards,