Dear madam, We are very grateful for taking the time to share your feedback with us and for choosing to stay at Atermono boutique resort. All kind of feedback is necessary for us to improve our selves in the future. As per your recent stay, we sincerely regret to learn that you didn’t receive the expectations you were looking for . While we are expressing our apologies, we would like to inform you, that after reading your review we must say that your remarks are correct and probably the main problem is that you have booked a wrong hotel for your holidays, since you were probably looking for a family 5 star resort and not a boutique hotel like us. Our hotel is not specialized for families with young kids, its a designed boutique hotel , with infinity pools specially designed for relaxation in a unique ambience . The room you have booked with private pool (all other rooms as well), itis clearly mentioned the size of the pool (12m2) ,also there are plenty of photos of the interior, bathroom, pools ,etc showing every kind of detail and views. We don’t understand your remarks concerning ,bathroom style, views and privacy ,since there are all detailed mentioned. We also regret particularly to learn that the service of our stuff was not up to your expectations and our staff's attitude was not good either. Your feedback will make us improve our service in the future. Again we deeply apologize if you didn't have the experience we are trying for all our guest. , We hope you had a good stay in our island. Kind regards Giorgos Motakis manager