Beach nearby, surfing
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Reviews of Emu Beach Chalets

3 out of 5
Emu Beach Chalets
9 Medcalf Parade, Emu Point, WA

Reviews

8.6

Excellent

Rating 10 - Excellent. 44 out of 98 reviews" "
Rating 8 - Good. 40 out of 98 reviews" "
Rating 6 - Okay. 13 out of 98 reviews" "
Rating 4 - Poor. 1 out of 98 reviews" "
Rating 2 - Terrible. 0 out of 98 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Jill

Liked: Cleanliness, property conditions & facilities
The proximity to the beach - and dog friendly, casual and comfortable. Outside back porch area and BBQ all pretty old and table & chairs not clean :(
Stayed 2 nights in Nov 2023
Response from Emu Beach Chalets on 5 Dec 2023
Hi Jill, thank you for taking the time to provide us with feedback. We are so pleased that you enjoyed our proximity to the beach.We pride ourselves on our cleanliness so will follow up with our staff to ensure a lovely clean space outside.

10/10 Excellent

Wayne

Stayed 2 nights in Oct 2023
Response from emu beach chalets on 26 Oct 2023
HI Wayne. Thanks for your great review. We are pleased you enjoyed your stay and hope to see you again at Emu Beach Chalets.

10/10 Excellent

Beven

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
we had a short but very good stay every thing we needed was there
Stayed 2 nights in Sep 2023
Response from emu beach chalets on 14 Sept 2023
Hi Beven. Thankyou for taking the time to write a review. We are pleased you enjoyed your stay and hope to see you again at Emu Beach Chalets.

8/10 Good

John

Stayed 1 night in Aug 2023
Response from emu beach chalets on 30 Aug 2023
Hi John, thanks for your great review. we hope to see you again at Emu Beach Chalets.

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 2 nights in Aug 2023
Response from emu beach chalets on 14 Sept 2023
Hi Gregory. We are pleased that you found your accommodation to be clean and comfortable. We hope to see you again at Emu Beach Chalets.

10/10 Excellent

Leila

Stayed 1 night in Jul 2023
Response from emu beach chalets on 24 Aug 2023
Hi Leila. Thanks for the 10/10 review. we hope to see you again at Emu Beach Chalets.

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Greatly enjoyable.
Stayed 4 nights in Jun 2023

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location and great spot.
Stayed 2 nights in Apr 2023
Response from emu beach chalets on 20 Apr 2023
Thanks for your kind review Emma. We hope to see you again at Emu Beach Chalets.

8/10 Good

Denise

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Lovely place to stay close to the beach and lovely place to walk around. The property could do with a bit of a upgrade. But it was clean and quite .
Response from emu beach chalets on 7 Dec 2022
Hi Denise. So pleased you enjoyed your stay and found your chalet lovely clean and comfortable.Emu Beach Chalets team

10/10 Excellent

Judy

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Quiet,convenient clean and comfortable. Being able to have a pup with us was great.
Stayed 2 nights in Oct 2022
Response from emu beach chalets on 4 Nov 2022
Thanks for your great review

10/10 Excellent

Teng

Stayed 1 night in Oct 2022
Response from Gai on 30 Oct 2022
Thank you so much. So pleased everything was to your liking.

10/10 Excellent

Paul

Liked: Amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Scott

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Easy access, good communication, clean and perfect location
Stayed 1 night in Sep 2022
Response from Gai on 14 Sept 2022
So pleased you enjoyed your stay. Thank you for your review.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely quiet location close to beach
Stayed 3 nights in Sep 2022
Response from Gai on 5 Sept 2022
Glad you enjoyed your time here. Thanks for the review.

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
It had everything you would need to cook and live there it was excellent.
Stayed 2 nights in Aug 2022
Response from Gai on 2 Sept 2022
Thank you James so pleased you enjoyed your stay here.

10/10 Excellent

AIRI

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2022
Response from Gai on 6 Apr 2022
Thank you for your 5 star review. Great to know you enjoyed everything here.

10/10 Excellent

Savanah

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cozy and comfortable
Stayed 1 night in Jan 2022
Response from Gai on 9 Feb 2022
Thank you for your review. We're pleased you enjoyed your stay here and we hope to see you again if you are down this way.

10/10 Excellent

Alexander

Stayed 1 night in Oct 2021
Response from Gai on 18 Oct 2021
Thank you so much for your great 10 out of 10 review. Glad you found everything to your satisfaction.

8/10 Good

Christine

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Fine stop over
Stayed 1 night in Oct 2021
Response from Gai on 14 Oct 2021
Glad you approved of our chalets. Thanks for your review.

10/10 Excellent

Verified traveller

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable Well equipped pet friendly and lovely location
Stayed 1 night in Mar 2021
Response from Gai on 31 Mar 2021
Thank you for the review. Glad you were comfortable and enjoyed the location.

6/10 Okay

Cathy, Perth

Travelled with family
Location is fantastic. The place is great except for the dog pooh left everywhere. Can’t walk around the grounds especially in the evening to look for wildlife as no one picks up after their dogs Very disappointing. When we take our dog away ( not that we did this time) we always pick up after her.
Stayed 2 nights in Jul 2020
Response from Gai on 23 Jul 2020
Thank you for your review. Sorry to hear what you found while walking around. We try to control this but obviously this time there were guests who had not done the right thing. Thanks for letting us know.

8/10 Good

Natalie

Liked: Cleanliness, amenities
Great location and a relaxing stay. We are repeat guests who love the chilled getaway with our 2 cats. Thanks again Emu Beach Chalets
Stayed 2 nights in Jun 2020
Response from Gai on 17 Jun 2020
Thank you so much Natalie, it was great to have you stay with us again. Look forward to seeing you again in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 3 nights in Jun 2020
Response from Chris on 15 Jun 2020
Thank you for the great review, glad you enjoyed your stay with us

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Gai on 23 Dec 2019
Thank you for your rating. Glad you were happy with everything.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for us and our Furbaby !!!!!
We have stayed at the Emu Beach Chalets a few times now and love the fact that we can bring our furbabies with us. Yes it may be a little bit dated it is always spotless. It is great to open my window at night and hear the waves crashing on the shore. So peaceful and restful. I love that there are always blankets,towels and bowls for our pup this is a very thoughtful touch. You can walk down to Middleton beach and also to Emu beach cafe. We love it and only stay here when we visit Albany it is our home away from home.
Stayed 2 nights in Oct 2019
Response from Gai on 23 Oct 2019
Thank you so much for your in-depth review of our chalets and the area. We are so lucky to be only a 3 minute walk to Emu Beach and to have natural bush-land on 3 sides. We look forward to seeing you again soon. Thank you.

6/10 Okay

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The rooms were clean, laundry facilities, quiet environment, got good tips about what to see and do in the area. The dining space was too small for a family of 7. We could not eat at the same table at the same time. Beds up to 10 people but not possible to sit in the living room all together, unless the weather is warm enough to sit outside. Free wifi but it didn't work properly most of the time. Dog friendly. Overall enjoyed our stay. :-)
Stayed 3 nights in Oct 2019
Response from Lindy on 21 Oct 2019
Thank you for your review and I will pass on your kind remarks to our dedicated team of cleaners. We are in a special spot with beach on your doorstep and surrounded by natural bushland. We were unaware that the guest wifi was down, our IT technician has since addressed this. Glad you enjoyed your time in Albany, there is a lot to see and do Kind regards Lindy

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2019
Response from Gai on 25 Sept 2019
Thank you for your review.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice laying in bed listening to the waves even though you couldn’t see the beach
Stayed 2 nights in Jul 2019
Response from Gai on 3 Aug 2019
Glad you appreciated the sounds of our lovely Emu Beach, we are so lucky to be so close. Look forward to having you stay again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
It's quite dated. Awesome spot near beach and they allow dogs. Very peaceful
Stayed 1 night in Jul 2019
Response from Lindy on 14 Jul 2019
Glad you enjoyed your stay at Emu Beach Chalets, we are in unique spot with the beach and bushland setting

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 3 nights in May 2019
Response from Lindy on 10 May 2019
thank you for your review

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, welcoming atmosphere. Property was clean and all appliances were provided.
Stayed 1 night in Apr 2019
Response from Gai on 22 Apr 2019
Thank you so much for your review. Sp glad you enjoyed your stay with us.

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019
Response from Gai on 5 Apr 2019
Thank you for the great review, we appreciate your feedback

8/10 Good

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very relaxing. Had a great weekend!!
Stayed 2 nights in Mar 2019
Response from Gai on 27 Mar 2019
Thank you so much for your review. Glad you enjoyed your stay here with us.

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019
Response from Reception on 4 Apr 2019
Thank you for your review.

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019
Response from Reception on 4 Apr 2019
Thank you for taking the time to review our property.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
The place was right near the beach everthing was set up for us the out door BBQ was fantastic .. its a pet friendly place ..the decor is a little outdated although that Was only my opinion . Staff were great and the place was immaculatly clean Cheers Phillip
Stayed 1 night in Mar 2019
Response from Gai on 21 Mar 2019
We are so pleased you enjoyed your stay here with us. Thank you so much for your review.

8/10 Good

Lois, Perth wa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely tranquil setting in well cared for gardens. Short walk to beach.
Stayed 3 nights in Nov 2018
Response from Reception on 7 Nov 2018
Thank you so much for your review. Glad you liked it here.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
By the beach and Fur Baby friendly
The chalet was clean, well presented and perfectly located. The fact we could travel with easy with our fur babies made it all the more easy. Thank you for a wonderful mini break
Stayed 1 night in Aug 2018
Response from Gai on 13 Sept 2018
Thank you so much for your kind review. Glad you enjoyed your stay and we look forward to seeing you all again.

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albany by the beach.
Nice place in a lovely location, near the beach. great ambiance. Our stay was short but everything was just what we wanted.
Stayed 1 night in May 2018
Response from Gai on 6 Jun 2018
Great to hear you enjoyed your short stay with us. Thank you so much for the review..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
booked at last minute and very helpful . was arriving late so arranged for the room key to be left avaliable once we arrived.
Stayed 1 night in Apr 2018
Response from Gai on 3 May 2018
Thank you so much for your review. Hope to see you again some time.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
We were put in the cheapest room bevause ee booked through expedia. Only one that had a smaller old aircon that didnt work properly. The bed was a dinosaur and hard as a rock. The wifi was limited free and ran out. The place was very old and basic. The flyscreen doors were broken. It was hot in the room because the aircon wasnt working properly. The fridge was plugged into a powerboard and a lack of powerpoints. Our room had a connecting but sealed door shared with the office. The only great thing was it was next to a beautiful beach the staff were very friendly and the cleaners very thorough. The place was very old and basic for the price given we paid an extra $15 a night for our dog.
Stayed 4 nights in Mar 2018
Response from Reception on 22 Mar 2018
Sorry you weren't happy. As you booked the 1 Bedroom Chalet yourself, that is where we put you. The air-con is the same size as the ones in our 2 Bedroom Chalets and it is certainly not old. We have checked the air-con on 17 deg and it seems to be working well. Beds are difficult to suit everyone as some like them hard, some like them soft. Had you mentioned to our staff the issues with the bed & air-con, we could have put a thicker topper on, or offered to move you to another chalet. As you have pointed out the broken fly-screen we will certainly have that fixed. Thank you for your review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple clean chalets near the beach.
We enjoyed our stay at the chalet, next time we may bring out dog. It is nice to know there are still dog friendly places to stay.
Stayed 3 nights in Dec 2017
Response from Gai on 11 Dec 2017
Thank you so much for your review. And thanks also for your feedback regarding the sofa, we'll look into this.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a family or friends holiday.
Great place and good location. Highly recommended. They had great outdoors seating area at the back and a barbecue station. Quite spacious.
Stayed 1 night in Dec 2017
Response from Emma on 9 Dec 2017
Awesome to hear you enjoyed our outdoor area and B-B-Q's. Thanks so much for your review.

10/10 Excellent

Ron, Ballarat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A jewel in paradise
Wonderful spot. Stayed 2 nights, close to beach, good facilities, very pet friendly.
Stayed 2 nights in Jun 2017
Response from Gai on 28 Jun 2017
Thank you for your review. We're happy to hear you liked the location. We think it's pretty good too being only 80 metres to Emu Beach.

8/10 Good

bob, Rockingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
peace quite good view nice beech
very happy all round good holiday good weather bonus for this time of year and caught some fish great
Response from Gai on 3 Jun 2017
Glad you had a good time with us, sorry about the soft bed but that is hard (sorry about the pun) to get right with everyone liking different things. Thanks so much for your review.

8/10 Good

Wan Xuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The chalet we were in was very well equipped. Ironing board, iron, kitchen utensils all included. Because we arrive later than the check in time, the recep was amazing to leave our keys at a secured place for us to collect after making a phone call to them. It was all good!! The only minor draw back is the place is slightly old and the wifi does not work properly, but, its really great given the price!
Response from Emma on 3 Jun 2017
Thank you so much for your in-depth review. We are really pleased to hear that you were more than happy with everything here.

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice had an issue with the bed but that was fixed very quickly
Response from Emma on 3 Jun 2017
Happy to hear you were pleased with everything and that we were able to fix the issues with the bed promptly. Thanks for your review.

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
could use a small veranda over patio
weather was shocking not their fault but stay was still great and service from check in to check out was exceptional thankyou
Response from General Manager on 1 Dec 2016
Sorry about the bad weather for your stay with us, it really had been a longer than usual winter for us this year but were pleased to say that the weather has really improved and we're now enjoying some lovely warm days with lots of sunshine. Thank you so much for your review. Gai

8/10 Good

Dale

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely place to stay, all the comforts of home with R/C heating and electric blankets, bit dated but comfortable and a great price, we loved taking our morning coffee on our walk to the beach, loved the under coving parking for our car as the weather was a bit wild at the time, very relaxing and very friendly helpful staff, would stay again.
Response from General Manager on 1 Dec 2016
We are so pleased you enjoyed your stay so much. The short stroll to the beach really is lovely isn't it. Thank you so much for your kind words. Look forward to seeing you again soon. Gai

8/10 Good

Rika, SA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in a very nice setting
We only stayed overnight but would come again and stay longer
Response from Julie on 27 Sept 2016
Thank you for your review and hope to see you again soon