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"My room is Sunset tower 557, next to room 559. The noise seems to be coming from the room next door due to poor sound insulation. There is also a gap under the door, and air keeps coming through, creating wind noise at night. I had to put a towel at the bottom of the door to block it. I tried to call the front desk around 10:15 pm to report these issues, but my call did not go through. I eventually had to walk down to the front desk in person. When I spoke with the staff, I was told that calls would not go through when they were busy. I have to say this was quite surprising, as I’ve never experienced this at a hotel before."

"Excellent property"

"Clean room , big room"

"Disappointed that they don't let you use the pool on check out day. The front desk said they changed the policy recently. "

"Didnt use pool but it looked great. Plus they have dressing rooms by the pool so one doesnt have to trapse through the hotel to and from the pool all wet or in your swim suit !"

"The room was okay and the bathroom was amazing. Staff was good but there was a bunch of young adults filming at the pool, I am assuming for social media. I felt uncomfortable with them filming with my kiddo and all of the other kids there-it just felt weird. I "

"Absolutely disgusting hotel, sink and shower wouldn’t drain, carpet was filthy, tv didn’t work, bed was terrible, staff was rude, I called twice to the front desk and no answer either time!! I can’t believe we stayed but it was late and we were tired, but never again!!"

"Wasnt pleased the restaurants closed before midnight ."

"Good"