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Reviews of Home2 Suites by Hilton Grand Rapids North

3 out of 5
Home2 Suites by Hilton Grand Rapids North
330 RIVER RIDGE DR NW, Grand Rapids, MI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 203 out of 298 reviews" "
Rating 8 - Good. 64 out of 298 reviews" "
Rating 6 - Okay. 15 out of 298 reviews" "
Rating 4 - Poor. 10 out of 298 reviews" "
Rating 2 - Terrible. 6 out of 298 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Vincent

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very nice room. Very spacious and clean. Beds were super comfortable. Would have liked a roll away option for our little one.
Stayed 1 night in May 2024

10/10 Excellent

lisa, Rochester Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable stay!
Stayed 2 nights in Apr 2024

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very pleasant place to stay
Stayed 1 night in Apr 2024

10/10 Excellent

Anne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again definitely
Stayed 2 nights in Mar 2024

10/10 Excellent

Teresa, Evart

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This appears to be a new property. Everything is comfortably modern. Great amenities, such as a spacious lobby with a variety of seating areas, workout room with free weights, machines, and a peloton bike.The pool has nice seatig, and the rooms spacious.
Stayed 1 night in Mar 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, and reasonably priced
Stayed 2 nights in Mar 2024

10/10 Excellent

Alyia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am VERY picky about the hotels we stay in. This hotel exceeded my expectations. It was very clean. Smelled clean. Very quiet and in a great location. The staff were extremely friendly and helpful. The room had a full refrigerator and dishwasher which was so convenient! We will be staying again!
Stayed 2 nights in Feb 2024

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Deliza

Stayed 1 night in Feb 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and comfortable, very clean,staff was friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Ronald

Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
One night GR stay
Stayed one night, not much parking by the main entrance, requested an end room but at no time was it offered. Very quiet rooms despite being by the highway. Nice size rooms, convenient kitchenette area but our ceiling smoke detector randomly triple beeped once at 9:30pm and 8:15am. Told the check out lady and she didn't seem to care. The beds are absolutely terrible, uncomfortable firm mattress, pillows are flatter than reason and the blankets were short to the king size bed. Breakfast was ok, decent selection but warm food was not desirable. We'll pass on this hotel on our next Grand Rapids trip.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Very clean room. Decor looked fresh and newer. Breakfast had healthy options. Indoor pool chilly.
Stayed 2 nights in Jan 2024

10/10 Excellent

Brian

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed here a couple times and my only complaint is that the thermostats in the rooms don't work.
Stayed 4 nights in Jan 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Randall

Stayed 2 nights in Dec 2023

10/10 Excellent

Yariluz

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 1 night in Dec 2023

10/10 Excellent

Yara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady was awesome!!! The rooms are large and has everything you need. Plenty of cabinets and shelves. Very comfortable beds
Stayed 1 night in Dec 2023

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property

10/10 Excellent

Manal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Customer Service
The BEST customer service I have ever received. Accommodated our every need to make our stay enjoyable and the breakfast was delicious.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Rogina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean property
Stayed 1 night in Dec 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Stayed 2 nights in Oct 2023

8/10 Good

Haley

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great stay with pets.
Stayed 4 nights in Nov 2023

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice and clean loved the kitchen area. Bed was a little hard for me but not horrible. Breakfast definitely could use some help. All the whole grain and wheat was not tasty at all. Eggs were cold.
Stayed 3 nights in Nov 2023

10/10 Excellent

Rogina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Tara

Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Tajmara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
We were in a first floor room and it was very loud. We had a king suite, which I did not anticipate being on the lowest level.
Stayed 1 night in Oct 2023

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Jon

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Derek Kelly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Stayed 1 night in Sep 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Rose

Stayed 1 night in Sep 2023

4/10 Poor

Allison

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Parvaneh

Stayed 2 nights in Aug 2023

8/10 Good

james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV channel information didn't work.
Stayed 2 nights in Sep 2023

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful big rooms with everything we could think of
Stayed 1 night in Aug 2023

6/10 Okay

Natalie

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Jul 2023

10/10 Excellent

thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Jul 2023

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023