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Reviews of Best Western Plus Grand Island Inn & Suites

2.5 out of 5
Best Western Plus Grand Island Inn & Suites
2707 S Locust Street, Grand Island, NE

Reviews

9.0

Wonderful

Rating 10 - Excellent. 481 out of 769 reviews" "
Rating 8 - Good. 209 out of 769 reviews" "
Rating 6 - Okay. 43 out of 769 reviews" "
Rating 4 - Poor. 18 out of 769 reviews" "
Rating 2 - Terrible. 18 out of 769 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ashley

Liked: Cleanliness, staff & service
It’s an ok place to stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Mingxiang

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay a nigjt
Stayed 1 night in May 2024
Response from Management on 22 May 2024
Thank you

2/10 Terrible

D Jay

Disliked: Staff & service
Insulted by Staff
Stayed 1 night in May 2024
Response from Management on 21 May 2024
Thank you,

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Management on 6 May 2024
Thank you

10/10 Excellent

Ronald, Georgetown

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Nice breakfast
Stayed 1 night in Apr 2024
Response from Management on 23 Apr 2024
Thank you

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!! Very clean. Quiet!! Breakfast was good!! Thank you!
Stayed 1 night in Apr 2024
Response from Management on 13 Apr 2024
Thank you

4/10 Poor

Ronald, Bemidji

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
the place was very clean, the bed was really worn down, hole in the middle, my wife has a bad back and it made it worse. Mattress was worn out badly.
Stayed 1 night in Mar 2024
Response from Management on 13 Apr 2024
Thank you

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, amenities
We liked the fresh new appearance . well taken care of.
Stayed 1 night in Mar 2024
Response from Management on 1 Apr 2024
Thank you

10/10 Excellent

Marcie

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I would suggest is a warmer weight blanket or supplying extra blankets. A sheet and light blanket doesn’t cut it in the winter.
Stayed 1 night in Mar 2024
Response from Management on 27 Mar 2024
Thank you

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Karla on 26 Mar 2024
Thank you

10/10 Excellent

Gail, Camdenton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with room esthetics, cleanliness and comfort. Very comfortable beds and pillows
Stayed 1 night in Mar 2024
Response from Management on 23 Mar 2024
Thank you

8/10 Good

Roberta

Stayed 1 night in Mar 2024
Response from Management on 23 Apr 2024
Thank you

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on 20 Mar 2024
Thank you

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and breakfast exceptional
Stayed 1 night in Mar 2024
Response from Management on 17 Mar 2024
Thank you

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on 28 Feb 2024
Thank you

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Management on 28 Feb 2024
Thank you

6/10 Okay

Catherine

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Management on 19 Feb 2024
Thank you

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay during competition time!
Stayed 1 night in Feb 2024
Response from Management on 19 Feb 2024
Thank you

10/10 Excellent

Cecelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and appealing, staff was very helpful. Had a wonderful breakfast too!
Stayed 1 night in Feb 2024
Response from Management on 19 Feb 2024
Thank you

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Management on 19 Feb 2024
Thank you

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Management on 19 Feb 2024
thank you

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on 19 Feb 2024
Thank you

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jan 2024
Response from Management on 19 Feb 2024
Thank you

10/10 Excellent

SANDRA, Rockford

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Management on 19 Feb 2024
Thank you

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Management on 30 Jan 2024
Thank you

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Management on 30 Jan 2024
Thank you

10/10 Excellent

Willie

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Management on 30 Jan 2024
Thank you

2/10 Terrible

Renee

Stayed 1 night in Jan 2024
Response from Management on 19 Feb 2024
Thank you

8/10 Good

Kimberly

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very rude front desk gentlemen. Just wanted to argue with us about everything. Very unprofessional.
Stayed 1 night in Jan 2024
Response from Management on 30 Jan 2024
Thank you

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Management on 30 Jan 2024
Thank you

10/10 Excellent

Stephanie and Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night. The bed was very soft and had a dip in the middle. Could have used another pillow and a heavier blanket. The bath towels were soft and nice. The room and bathroom were very clean. Day staff was very cheerful. The night clerk was a bit cranky and let us know she was tired when ringing us up for snacks. Asked if she’d be the one we’d ask for another pillow and she said no. Breakfast was amazing… omelets, sausages, waffles and potatoes. Lots of other options too!
Stayed 1 night in Jan 2024
Response from Management on 30 Jan 2024
Thank you

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff..nice pool and hot tub. Clean rooms and comfortable beds.
Stayed 1 night in Jan 2024
Response from Management on 30 Jan 2024
Thank you

10/10 Excellent

Chantilly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Hot tub was great. Staff are friendly.
Stayed 1 night in Jan 2024
Response from Management on 30 Jan 2024
Thank you

8/10 Good

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 30 Jan 2024
Thank you

10/10 Excellent

Alfred, Colorado Springs

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 30 Jan 2024
Thank you

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 30 Jan 2024
Thank you

10/10 Excellent

Cynthia J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Grand island hotel
Third visit to this hotel and to Grand Island. Great service, great breakfast, great location. Also a great value.
Stayed 1 night in Dec 2023
Response from Management on 30 Jan 2024
Thank you

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business
The best hotel I have stayed in recently. Staff was very cordial and on the ball. Hotel looked better kept than most. Really nice.
Stayed 1 night in Dec 2023
Response from Management on 30 Jan 2024
Thank you

10/10 Excellent

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel
Stayed 1 night in Dec 2023
Response from Management on 30 Jan 2024
Thank you

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people working all were amazingly nice. Three different employees and all were very impressive
Stayed 1 night in Dec 2023
Response from Management on 30 Jan 2024
Thank you

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Management on 30 Jan 2024
Thank you

6/10 Okay

Kaylen

Travelled with family
Beds were very uncomfortable. We had major issue with noise from the room next door.
Stayed 1 night in Nov 2023
Response from Management on 4 Dec 2023
Thank you

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
A restful night in a clean comfortable room
Stayed 1 night in Nov 2023
Response from Management on 17 Nov 2023
Thank you

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2023
Response from Management on 9 Nov 2023
Thank you

4/10 Poor

ali, los gatos

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
accessible rooms are not real accessible. heater wasn't working in freezing night somebody stole the license plate of the car, unsafe.
Stayed 1 night in Oct 2023
Response from Management on 3 Nov 2023
Thank you for you sharing your feedback. We do apologize. Are only wish would have been if you would have notified us not only your room but your license plate. Thank you,

10/10 Excellent

Jacob

Stayed 1 night in Oct 2023
Response from Management on 9 Nov 2023
Thank you

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management on 25 Oct 2023
Thank you

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cousins from many places got together. We were gifted a conference room for visiting Very blessed
Stayed 2 nights in Oct 2023
Response from Management on 10 Oct 2023
Thank you

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean, affordable, comfortable
Stayed 1 night in Sep 2023
Response from Management on 3 Oct 2023
Thank you

10/10 Excellent

Cathy

Stayed 1 night in Oct 2023
Response from Management on 25 Oct 2023
Thank you