Double Room with views to The Alhambra
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Reviews of Hotel Rosa D´Oro

3 out of 5
Hotel Rosa D´Oro
Carrera Del Darro 23, Granada, Granada

Reviews

8.2

Very good

Rating 10 - Excellent. 88 out of 214 reviews" "
Rating 8 - Good. 82 out of 214 reviews" "
Rating 6 - Okay. 27 out of 214 reviews" "
Rating 4 - Poor. 6 out of 214 reviews" "
Rating 2 - Terrible. 11 out of 214 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is excellent. We walked the “back” way to the Alhambra, as shared by Santiago. That was an excellent choice and a bit of a secret, I think! No crowds. The staff is excellent- friendly and informative. My only complaint (as others have noted)is the standard room is VERY small. You can also hear your neighbors in adjoining rooms.
Stayed 2 nights in Apr 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service
I had stayed at the Rosa del Oro years ago when it had another name. It’s still just as charming, built around a courtyard with views of the Alhambra. The rooms are not big and fancy, but very comfortable. You choose this hotel for its location and ambiance, not its amenities.
Stayed 3 nights in Mar 2024

10/10 Excellent

Nadia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous old building, beautifully furnished with stunning view of Alhambra.
Stayed 1 night in Oct 2023
Response from Nadia on 1 Dec 2023
Dear Nadia, Thank you for your delightful review. We appreciate your positive feedback about our historic property. It's wonderful to hear that you enjoyed the unique character of the building and the captivating view of the Alhambra.We hope to have the pleasure of hosting you again for another memorable stay. Warm regards, Hotel Rosa de Oro

8/10 Good

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff members were welcoming and helpful. The room was spacious, however the pillows were too large and hard, making them uncomfortable. The shower was somewhat difficult to use. Most hotels provide complementary coffee and tea for hotel guests. Would be nice if that was included. To clarify, coffee and tea are available at a moderate cost. The hotel is in a good location, close to town and walkable to the Alhambra. The hotel style is unique and charming. The housekeeping staff did an excellent job! Overall, we would definitely recommend.
Stayed 2 nights in Oct 2023
Response from Marlene on 1 Dec 2023
Dear Marlene, Dear valued guest,Thank you for taking the time to share your experience with us. We're delighted to hear that our front desk staff made you feel welcome and that you appreciated the unique charm of our hotel. We appreciate your feedback on the pillows and shower, and we'll make sure to address these aspects.It's great to know you found our location convenient for exploring the town and visiting the Alhambra. We're also pleased to hear your positive remarks about our housekeeping staff.We look forward to welcoming you back on your future visits to Granada.Warm regards, Hotel Rosa de Oro

10/10 Excellent

Cathryn

Travelled with group
Liked: Staff & service, property conditions & facilities
The hotel is right in the middle of the tourist area, so super convenient but noisy on weekend evenings. The staff are very nice and super helpful
Stayed 3 nights in Sep 2023
Response from Cathryn on 1 Dec 2023
Dear Cathryn, Thank you for choosing to stay at Rosa de Oro Hotel and for sharing your feedback with us. We're glad to hear that our central location was convenient for your visit. However, we apologize for any inconvenience caused by noise during weekend evenings. We appreciate your understanding.It's wonderful to know that you found our staff to be very nice and super helpful. We strive to provide excellent service, and your kind words are truly appreciated.We hope to have the pleasure of welcoming you back for another stay in the future.Best regards, Hotel Rosa de Oro.

10/10 Excellent

Lisa, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Puts you close (walking distance) to some of the most wonderful places in Granada, the Alhambra, Sacramonte, and the Albayzin. My room had a view of the Alhambra and you could step out onto the small balcony to take in the Dario river and people enjoying a stroll, tapas, etc. The hotel is low service, no fancy facilities, just friendly staff, clean, air conditioned rooms with comfortable beds, chairs, etc. in the most beautiful area of Granada. The area is a prime evening spot for tapas and people heading to Sacramonte to see Flamenco. There will be late night noise from people heading home. But it is pleasant and NOT traffic noise. As a single female traveler, I felt safe and quickly known to the staff and the local coffee shop. I will absolutely stay here again.
Stayed 6 nights in Jun 2023
Response from Lisa on 19 Aug 2023
Dear Lisa, Thank you so much for your wonderful message! It sounds like you had a truly remarkable experience during your stay. We're delighted to know that our location provided easy access to some of Granada's most enchanting sites, such as the Alhambra, Sacramonte, and the Albayzin. It's heartening to hear that you enjoyed your room with a view of the Alhambra and balcony overlooking the Dario river, creating a picturesque setting for you to enjoy our charming city. We're glad you found our hotel's approach appealing, focusing on clean, air-conditioned rooms with comfortable amenities. Your safety and comfort are paramount, and we're pleased to hear that you felt secure as a solo female traveler, establishing a rapport with our staff and the local coffee shop.It would be an absolute pleasure to host you again in the future. Thank you for choosing us, and we look forward to providing you with another exceptional experience whenever you decide to return.

8/10 Good

Ilona

Stayed 3 nights in May 2023

2/10 Terrible

Teresa

Disappointing
Too close to bars with loud music, loud talking and screaming till 4am on a nightly basis followed by cold shower or at best lukewarm. Worst accomodation of the week in Andalusia.
Stayed 2 nights in Apr 2023

10/10 Excellent

Marc, Denver

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

4/10 Poor

Margie

Travelled with family
Disliked: Amenities, property conditions & facilities
The hotel was not maintained as it should have. The staff was ok but we had some luggage stolen from the lobby. There are stairs going up to the lobby with no elevator to the lobby. We saw several people struggling so it should be in the description. It’s very hard to get to so do not try to take a car. Taxi only!

2/10 Terrible

Obaidullah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very noisy and terrible room
The room description was very wrong. It wasn't a room. It was a closet converted into a room. There weren't any chairs or other places to rest. The room was very, very small and contained only a bed and a wire shelf for clothing. The bathroom was so small that a 5'7" 155LB person could not turn around. The room was very noisy because it was on top of a terribly busy road. Hotels.com should refund my $ because the room description was wrong and completely unlivable. The internet does not exist in any room. It can only operate at the small hall (which they call lobby).
This is what they call a room. The room was so small and did not include any chairs, desks/tables etc.
Stayed 3 nights in Apr 2022

8/10 Good

Cynthia, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Ms. Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel. Great location, wonderful receptionists, nice aesthetic, amazing water pressure 👊😂 & an elevator! Only drawback was no Alhambra view, but they showed me their roof deck so all was well...
The roof deck
Stayed 1 night in Feb 2022

2/10 Terrible

MAR

Stayed 2 nights in Jul 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
beautiful hotel ,very clean ,great rooms ,with a fantastic view ,very quiet and very well situated for ,food ,sightseeing ,and everything else needed .
Stayed 1 night in Aug 2020

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay ,very well situated ,close to restaurants ,cathedral ,alhambra Palace ,staff very helpful in ,recommended and helping me find my way around .
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, nice loking comfortable. Missed a more convient way to close the bedlamp, instead of rising from the bed.
Stayed 3 nights in Sep 2019
Response from Rosa D'Oro Hotel on 9 Oct 2019
Thank you very much for valuing our work. We try daily to do our best to make our customers feel at home. It has been a pleasure and we hope to see you again.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for visiting the sites. Very efficient check-in, clean and cheery room and good choice for breakfast.
Stayed 1 night in Sep 2019
Response from Rosa D'Oro Hotel on 9 Oct 2019
Thank you very much for valuing our work. We try daily to do our best to make our customers feel at home. It has been a pleasure and we hope to see you again.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location overlooking River Darro, with part of the Alhambra above and visible from front-facing rooms. In the old Albaicín area but also close to the Cathedral area and plenty of restaurants and bars. Helpful friendly management and comfortable room.
Stayed 4 nights in Jun 2019
Response from Hotel Rosa d´Oro on 28 Jun 2019
Thank you very much for taking the time to comment on your stay at our hotel and let it be known to future clients. We love that you give us such beautiful words. It is a pleasure to see our enormous work rewarded with your satisfaction that is our main objective. We hope to be able to see you soon by our house that is now yours

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked 4 hotels with Hotels.com and this hotel had the lowest rating of the 4. I do not understand it because this was definitely the BEST of the 4 hotels. It had extras that you do not always find in 5 star hotels. There were 3 of us and we had 2 rooms. Both were excellant value, I recommend having the breakfast. We will definitely go again.
Stayed 2 nights in May 2019
Response from Management on 13 Jun 2019
Thank you very much for your wonderful comment. We were delighted with such nice customers as you. They filled us with praise during their stay and we are infinitely grateful that they have now also reflected it on the internet. The reason why this hotel is not so well valued is that it was previously called "Zaguán del Darro", but since October 2018 it changed its owner and was sharply renovated, leaving nothing of the previous property, to be renamed "Rosa d'Oro. " The fact is that no matter how much we tell Expedia this circumstance, they do not take away the comments prior to that date and we have to continue loading with a much worse comment that does not correspond at all with our current establishment, but with one of much worse category that existed before. That is why we appreciate your comment more than ever to be able to clarify to you and all future clients who read your comment, that the average note on Expedia is not our real one, because we have a much higher one if only the ones that really are taken were taken. We belong to our stage, since October 2018. We hope to see you again for our house that is now yours too.

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Dejan, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel with a view of Alhambra and close to everything.
Stayed 3 nights in Oct 2018

10/10 Excellent

Krishan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel in the Albaicin
Lovely little hotel, perfectly placed on the side of Albaicin - my single room on the fourth floor had a view of the Alhambra. Newly renovated, so in good order, and there's a lift. The staff are very helpful.
Stayed 1 night in Oct 2018

8/10 Good

Rhonda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Stayed 1 night in May 2018

4/10 Poor

Anay

Disliked: Property conditions & facilities, room comfort
Response from New management on 22 May 2019
The hotel changed owners in October 2018. Now everything is totally new and has nothing to do with the neglected and dilapidated hotel when you stayed

8/10 Good

Chris, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bags of character and first class location
This is a gem of a hotel, our room was spotless, had a decent shower, comfy bed and a view to die for!! There is a great little café adjoining the hotel to have breakfast. Alhambra region, Sacromonte, taxi/tourist info/ are all within walking distance. The location was perfect.
Stayed 3 nights in Apr 2018

6/10 Okay

Mary

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We used the filter for car parking, this hotel stated it had parking. The only parking was in a public carpark 10 minutes walk, and cost 25 euros per day. Otherwise, the location is amazing, and the rooms quaint.

8/10 Good

JNYC, new York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet but centrally located with a great view.
This is a great little hotel. The building was obviously renovated and some of the decor in the lobby is somewhat old and dated but overall this was a great little hotel. The room we had was 202 it’s a room in the roof section that’s rather large and accessed by a spiral staircase. The room was clean and comfortable but simple. The second room was 403, this room was a little more updated and had a great view of the Alhambra out of both windows. Some people left some terrible comments here about this hotel - like the towels are sandpaper-like or that you can hear the plumbing/water etc. Yeay the towers are sun dried so they aren’t super soft but they just feel stiff, nothing bad. As far as noise - we never heard anything other than people going into their rooms as they passed by our door. It was very quiet and pleasant. Somethings were broken - for instance, the bathroom lock, latch had a missing nail, and the card holder that controls the main power to the room was pulled out of the wall but these are so minor, for the price and how often we went in our room, this made no difference.
Stayed 4 nights in Feb 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite hotel
I have stayed here many times and love it. Perfect location on the prettiest street in Granada. Always have a room with a view of Alhambra palace. Well worth staying here.
Stayed 2 nights in Dec 2017

8/10 Good

Rosalind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world charm in a beautiful city
Lovely traditional property with lots of beautiful features. Pretty little courtyard area where reception is located. The room was very spacious with a nice sitting area. Good spacious bathroom. The only criticism is the room was quite dark with the older furniture but I loved the four poster bed. Additional lightening would have helped. I found the bedside lamps did not work. The fridge was very noisy so I had to unplug at night as this would have disturbed sleep. The view from the room was stunning. Being situated above a busy street there was some pedestrian noise at night and you could also hear passing cars but given the position in the heart of Granada that was to be expected.
Stayed 2 nights in Oct 2017

8/10 Good

Alison, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional accommodation great location
Old building with interior courtyard. Very helpful staff. Great location for Albaicin, Plaza Nueva and The Alhambra. Walk to Alhambra is quite short but steep so tiring in heat. Rooms simple but traditional and was comfortable and clean. Loads of places to eat near by.
Stayed 1 night in Sep 2017

6/10 Okay

Mary, London

Disliked: Property conditions & facilities, room comfort
Good location but tired accommodation
The hotel certainly has character, with lots of dark wood and tiles and is in a good location for a new visitor to Granada who wants to be able to walk to the Alhambra, Albayzin, Sacromonte and other places of interest. However, the rooms are in need of refurbishment and look shabby and uncared for - a few repairs to plasterwork, a coat of paint, overhaul of bathrooms, proper fitting curtains and some new furniture would make such a difference. The staff were pleasant and the rooms properly cleaned. It was lovely to have a (partial) view of the Alhambra but, being on the main road, coupled with very thin walls between rooms made it a noisy location.
Stayed 3 nights in Sep 2017
Response from New management on 22 May 2019
The hotel changed owners in October 2018. Now everything is totally new and has nothing to do with the neglected and dilapidated hotel when you stayed

4/10 Poor

3ilton, uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, not so great hotel
The hotel is in an excellent location for the old town and Alhambra. The staff are really friendly, but the hotel needs some attention. Our room, 402 was really noisy. The walls are like paper, every word is heard in the nearby rooms, and the toilet of one room is right next to your head when in bed. Listening to strangers peeing is not relaxing. The beds are uncomfortable, the bathroom is tired and the towels are like small sheets of sandpaper.
Stayed 4 nights in Sep 2017
Response from New management on 22 May 2019
The hotel changed owners in October 2018. Now everything is totally new and has nothing to do with the neglected and dilapidated hotel when you stayed

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great Location
The hotel had a wonderful ambience to it and we loved our suite.
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Staff & service
This hotel perfectly depicts the Albazin region of Grenada. It is arabic inspired with a very charming lobby. The facility is outdated but it makes up in old fashion charming looks. I recommend to anyone who stays at the city for max 3 days without kids.
Stayed 2 nights in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience - couldn't wait to check out.
This place should not be called a hotel. From checking in to checking out, our experience was horrible. When we arrived to drop our luggage prior to check in, the front desk worker was very rude to us, and his initial encounter was incredibly unkind. Then, when we returned to check in, he was not there for at least 20 minutes after we rang the doorbell nonstop. The only elevator in the building is connected to the bar beneath the hotel, which is on the main floor on the street. So, if you want to leave the hotel and the bar is closed - elevator is the only option. We had bugs in both of our beds. My friend got bug bites from this. Air condition was broken and the only worker there didn't know how to fix it. The key system is very inconvenient - the room keys are a physical key which the hotel requires to be kept with them each time you leave the hotel. However, although they claim someone is at the desk at all times to give the key to, this was not the case. We got yelled at because we kept it - on a morning that we left at 5am, when no one was at the desk. And we were told to still 'leave it there'. The room itself had a bad smell during our entire stay. The room is VERY small. Not much room to move around if you have luggae with you. Overall we were dissappointed. We booked this hotel with better expectations after seeing photos and tbe hotel rating - but that doesn't represent what you'll get. Unfortunately, this made us desperate to leave.
Stayed 2 nights in Jun 2017
Response from New management on 22 May 2019
The hotel changed owners in October 2018. Now everything is totally new and has nothing to do with the neglected and dilapidated hotel when you stayed

8/10 Good

Shada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for visiting Alhambra
Hotel was in a very good location so getting around town was easy. We were only there over night to visit Alhambra so didn't spend much time at the hotel. Clean and comfortable.

6/10 Okay

Mary, Spain

Liked: Cleanliness, staff & service
Perfect location
This hotel is in a perfect and beautiful location in front of the river Darro.Close walking distance for everything to do and see. The bed was very comfortable and the staff were all very nice. It was a bit noisy in the hotel and we were woke up early with the sound of other guests flushing the toilet and using the shower. The shower in our room wasn't very good and on the wrong position on the wall. Also not able to adjust height, which has no consideration for small people.The room was also in need of decoration This is our second stay at this hotel, purely for the location, but I don't think we would return
Response from New management on 22 May 2019
The hotel changed owners in October 2018. Now everything is totally new and has nothing to do with the neglected and dilapidated hotel when you stayed

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

world traveller, v

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away from this hotel
Ready bad room . There were no blinds or curtains on the window of the bathroom. It's really insensitive for the hotel staff to just tell you it's fine no body is going to watch . I mean really ??? . Bed had a moisture smell. Hotel is in a really bad and dated shape .
Response from New Management on 22 May 2019
The hotel changed owners in October 2018. Now everything is totally new and has nothing to do with the neglected and dilapidated hotel when you stayed

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic views as Cozy Room
Cozy room with a lovely and romantic hot tub in the bathroom. Great location next to a few bars and small stores.

10/10 Excellent

CAMERON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Nice hotel in fantastic area. They is brilliant coffee at Cafe Lisboa a few minutes away

10/10 Excellent

Nurul Huda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good price. Just don't expect much of the view because it's directly under Alhambra, by the main streets.

10/10 Excellent

mark, BC Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing rooms with great views of Alhambra
Awesome rooms and great staff. The guy that owns the restaurant downstairs is a legend!

8/10 Good

Hiltje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for old style hotel
Great old hotel in beautiful location, at the right price. Stairs to get up to reception, then elevator. Nice cafe's and terrasses along river, upstream and downstream. Would certainly stay there again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel, great position, helpful staff. Would have been perfect with facillitities to make a hot drink.

10/10 Excellent

Ann, Glasgow, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel with lots of character
We had a very enjoyable over night stay in room 101 which had a lovely view and a very comfortable bed. The staff were very pleasant and helpful including giving me a loan of a phone charger when I forgot mine. Although the hotel does not have a restaurant you can get an excellent breakfast/lunch/dinner/tapas/drink in the bar under the hotel, the food and drink are very good and great value for money. Look forward to visiting again.

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Great price stay, what a beautiful place to stay, very unique. I would recommend.

10/10 Excellent

Riley, Walnut Creek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in great location
I loved this hotel-it was better than I anticipated. The room was very charming and comfortable with a view of the Alhambra. Beautiful decor in a historic building right in the center of it all. Would definitely stay here again