Serrazul Hotel

Property class: 4

Choose dates to view prices

Close to Gramado Covered Street, Serrazul Hotel provides a free breakfast buffet, a garden and an arcade/games room. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a bar and a gym.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Parking available
The current price is NZ$157
includes taxes & fees
18 Oct - 19 Oct

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Suite

A modern hotel room with a large bed, wooden headboard, and a small bedside table.

Superior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite Superior

Minibar, in-room safe, desk, blackout curtains

Suite Superior

  • 36 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Apartamento Vista

A hotel room with a wooden headboard, a bed with a white quilt, a nightstand with a lamp, a ceiling fan, and a window with curtains.

Apartamento Vista

8.6 out of 10
Excellent
(32 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartamento

A hotel room with a bed, a desk, a chair, a nightstand, a ceiling fan, and a window with curtains.

Apartamento

9.0 out of 10
Wonderful
(40 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

A hotel room with a large bed, bedside table with a lamp, and an air conditioning unit.

Suite

9.8 out of 10
Exceptional
(13 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suíte Vista

A hotel room with a large bed, bedside table with a lamp, and a window with curtains.

Suíte Vista

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite with Garden View

Minibar, in-room safe, desk, blackout curtains

Suite with Garden View

  • Garden view
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Gramado City Centre, a neighbourhood in Gramado, Serrazul Hotel is in the entertainment district. Green Land and Pinheiro Grosso Municipal Park reflect the area's natural beauty and area attractions include Mirante do Belvedere and Santa Claus Village. Travelling with kids? Consider Igreja do Relogio and Gramado Tennis Club. Visit our Gramado travel guide
Map
Rua Garibaldi, 152, Centro, Gramado, RS, 95670-000

What's nearby

  • A fountain in front of a historic building with a sign reading "Fonte do Amor Eterno".
    Gramado Central Avenue
    1 min walk - 0.0 km
  • A church with a tall steeple and a clock, surrounded by modern buildings and well-maintained gardens.
    Sao Pedro Church
    2 min walk - 0.2 km
  • An indoor market with a glass ceiling, stalls on both sides, and a central walkway.
    Gramado Covered Street
    3 min walk - 0.3 km
  • Palace of Festivals
    3 min walk - 0.3 km
  • Rua Torta
    6 min walk - 0.5 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    86 min drive

Restaurants

  • Felsen Cervejaria
    3 min walk
  • Tea Shop
    3 min walk
  • Restaurante Pouso Novo
    2 min walk
  • Campo & Vinho
    3 min walk
  • La Birra
    1 min walk

About this property

Serrazul Hotel

  • Upscale family-friendly hotel in the entertainment district
  • Located close to Gramado Covered Street, Serrazul Hotel provides a free breakfast buffet, a garden and an arcade/games room. For some rest and relaxation, visit the sauna or the steam room. In addition to a bar and a gym, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool, along with sunloungers
    • Valet parking (surcharge), supervised childcare (surcharge) and a front desk safe
    • Smoke-free property, luggage storage and concierge services
    • A TV in reception, a banquet hall and a lift
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All 152 rooms feature comforts such as bathrobes, in addition to perks such as free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with showers and bidets
    • LCD TVs with cable channels
    • Daily housekeeping, desks and phones

Similar properties

Interior detail
Laghetto Stilo Vita
Gramado Centro
  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
9.6 out of 10, Exceptional, 283 reviews
The price is NZ$160
includes taxes & fees
28 Sept - 29 Sept
Laghetto Stilo Vita
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (BRL 44 per day)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 8 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cots (infant beds) are not available

Payment types

American ExpressDiners ClubMastercardVisa

Important information

Optional extras

  • Valet parking fee: BRL 44 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Frequently asked questions

Does Serrazul Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Serrazul Hotel?

As of 22 Sept 2026, prices found for a 1-night stay for 2 adults at Serrazul Hotel on 18 Oct 2026 start from NZ$157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serrazul Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Serrazul Hotel?

Valet parking is available for BRL 44 per day.

What time is check-in at Serrazul Hotel?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Serrazul Hotel?

Checkout is at noon.

Where is Serrazul Hotel located?

This family-friendly Gramado hotel is located in the historical district, just steps away from Gramado Central Avenue and Gramado Covered Street. Mirante do Belvedere and Orchids Park are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Serrazul Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 768 out of 1002 reviews
Rating 8 - Good. 176 out of 1002 reviews
Rating 6 - Okay. 37 out of 1002 reviews
Rating 4 - Poor. 10 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super nice and helpful. Breakfast is amazing.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel excelente
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Orimo hotel
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An elevator to 3rd floor would be much appreciated. Hard to carry luggage
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100 %
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reforma muito bem feita. Bom café da manhã. Ouvimos barulho de reforma do próprio hotel pelas manhãs que incomodou bastante.
Stayed 5 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
O melhor do hotel é a localização. Perto da rua principal com muitas lojas e restaurantes. Os quartos não estão todos renovados , apenas as suites e ficamos em outro onde azulejos dos banheiros e piso eram da década de 80
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel com localização central, ótimo café da manhã, quarto confortável, com vista.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Como sempre a experiência é ótima! Confortável, café da manhã delicioso, jacuzzi temperatura perfeita! A localização é ótima se faz tudo a pé, 50m da rua coberta.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é clássico e mantém o padrão. Somente nao dou excelente, pois achei a calefação muito quente e muito barulho no quarto de cima, ou seja, pouco isolamento acústico
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, localização excelente, ótimo café da manhã e equipe de funcionários muito bons
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo o hotel era incrível, todo reformado sem perder o clássico e o charme do Srra Azul
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bem localizado e conservado, quarto de ótimo tamanho, renovado e com luz natural em todos os ambientes. Cama maravilhosa e enxoval em ótimo estado de conservação. Equipe atenciosa e prestativa. Café da manhã de ótima variedade e boa qualidade, precisando dar melhor atenção aos ovos mexidos e principalmente ao bacon (muito fino, passado demais, excesso de gordura no prato do buffet e fatias totalmente emboladas)
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conheço o hotel a 5 décadas, passamos nossa lua de mel lá, a acomodação estava excelente toda reformada e moderna, limpa e bem confortável, porém a recepção ainda precisa de uma atenção pois mantém os mesmos estofados de 50 anos atrás.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo impecável. Voltaria com toda certeza! Só dou de sugestão variar o café da manhã, os dias que ficamos as opções eram sempre as mesmas, mas, tudo delicioso!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto super limpo, roupas de cama maravilhosas , atendimento em geral de todos os funcionários, independente da função, ótimo! Café da manhã ótimo, só falta chocolate quente e outros concorrentes oferecem. Bar, também ótimo em tudo, etc...
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café, quarto limpo, equipe de funcionários excelente. Central. Bar excelente.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel com a melhor localização de Gramado. Excelente propriedade.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
um excelente hotel, o localização então é no centro mesmo de gramado da para fazer tudo a pé que tem na cidade de turístico.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Já é a segunda vez que me hospedo no serrazul. O hotel é muito bom, com ótimo atendimento e serviço completo, com pains, sauna e academia
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom, sem detalhes, tudo ótimo!!!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel é maravilhoso, quarto limpo, bom atendimento, café da manhã excelente
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel incrível, limpeza e café da manhã excelente.
Stayed 1 night in May 2026