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Reviews of Croydon Lodge Hotel

4 out of 5
Croydon Lodge Hotel
100 Waimea Street, Croydon, Croydon

Reviews

8.2

Very good

Rating 10 - Excellent. 78 out of 196 reviews" "
Rating 8 - Good. 71 out of 196 reviews" "
Rating 6 - Okay. 36 out of 196 reviews" "
Rating 4 - Poor. 9 out of 196 reviews" "
Rating 2 - Terrible. 2 out of 196 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay nice quite rooms very relaxing ❤️
Stayed 1 night in Apr 2024

10/10 Excellent

Krue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Front Office Manager on 20 Jan 2024
Thanks for your review

6/10 Okay

Angela

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Front Office Manager on 8 Jan 2024
Thanks for your review

8/10 Good

Erin

Stayed 3 nights in Dec 2023

8/10 Good

John, Kelvin Heights

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Annmarie- Front Office Manager on 7 Dec 2023
Thanks John for your review

6/10 Okay

Cheyenne

Stayed 1 night in Nov 2023
Response from Front Office Manager on 8 Jan 2024
Thanks for your review

10/10 Excellent

Casey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy for our stay
Stayed 1 night in Nov 2023
Response from Annmarie, Front Office Manager on 12 Nov 2023
Thank you for your review

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Front Office Manager on 13 Oct 2023
Thanks James for your review.We look forward to hosting you again next time.Thanks,Annmarie

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, friendly staff, very comfortable bed! Would go back if passing through again.😊
Stayed 1 night in Sep 2023
Response from Kathy on 2 Oct 2023
Hi Linda, I am so glad you enjoyed your stay with us at The Croydon Lodge Hotel. We hope to see you again.Kind regards Kathy

10/10 Excellent

Kendra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, nice and comfortable bed. Lovely staff
Stayed 1 night in Aug 2023
Response from Kathy - General Manager on 4 Sept 2023
Hi Kendra, I am glad you enjoyed your stay. Hope to see you again.

10/10 Excellent

Nigel

Stayed 1 night in Jun 2023
Response from Annmarie - Front Office Manager on 8 Jul 2023
Thank you for your review. We look forward to hosting you again.

10/10 Excellent

Emellia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property to stay at, in a quiet location just outside town. Restaurant was a great atmosphere with really good food
Response from Annmarie - Front Office Manager on 21 Jun 2023
Morning EmelliaThank you for your lovely reviewWe look forward to seeing you on your next visit!Thanks,

8/10 Good

Barry

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Apr 2023
Response from Annmarie - Front Office Manager on 26 Apr 2023
Thank you for your review

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel
The Croydon Hotel has exceptional staff always willing to assist, fabulous restaurant with high quality food, overall I would give this hotel 5stars
Stayed 4 nights in Apr 2023
Response from Annmarie - Front Office Manager on 12 Apr 2023
Good Evening Carol.Thank you for your lovely review and we are so glad you enjoyed staying with us. We hope yourself and Karen had a safe flight home and we hope to see you again one day.Thanks!

10/10 Excellent

Valerie

Stayed 1 night in Mar 2023
Response from Front Office Manager on 23 Mar 2023
Thanks for the great review, we look forward to hosting to you again.

8/10 Good

Gunhild

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet units sure to double glazing and solid doors.
Stayed 1 night in Mar 2023
Response from Front Office Manager on 14 Mar 2023
Thank you Gunhild for your review.We look forward to hosting you on your next visit.

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable stay.
Stayed 1 night in Feb 2023
Response from Front Office Manager on 5 Mar 2023
Thank you Caroline for your review.We look forward to hosting you next time.Thanks

8/10 Good

Julian

Stayed 2 nights in Feb 2023
Response from Front Office Manager on 23 Mar 2023
Thanks for the great review, we look forward to hosting to you again.

8/10 Good

David

Stayed 1 night in Feb 2023
Response from Front Office Manager on 28 Feb 2023
Thank you for your review.We look forward to hosting you again in the future.

10/10 Excellent

Tim, Sidmouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was recently refurbished and was extremely well presented
Stayed 1 night in Feb 2023
Response from Front Office Manager on 15 Feb 2023
Thanks Tim for your lovely review

10/10 Excellent

Jaipal

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I liked the cleanliness and well managed surroundings
Stayed 1 night in Feb 2023
Response from Front Office Manager on 15 Feb 2023
Thank you Jaipal for your lovely review

10/10 Excellent

Sue

Stayed 1 night in Feb 2023
Response from Front Office Manager on 15 Feb 2023
Thank you Sue for your review

6/10 Okay

Helen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
No complaints about our room except for no aircon or fans. Our room and the buildings hallways were extremely hot. We were lucky we were not on the ground floor and were able to leave our sliding door open out to the balcony. We got traffic noise but better than being too hot. It was awesome having a laundry on our level and no payment required. A staff member showed us how to send our luggage up to our level by a luggage lift. We enjoyed a meal, drink and game of pool at the local on site. The bar manager for the night Laura, was an excellent host to our group of 4. All staff that we came in contact were very nice.
Response from Front Office Manager on 15 Feb 2023
Thank you Helen for your review. I have passed on your feedback regarding the temperature of the rooms through to our head office. I am glad you enjoyed your stay and will pass on your kind words to Laura.

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, good space and fabulous rural view.
Response from Annmarie - Front Office Manager on 10 Jan 2023
Thanks for your wonderful review.We look forward to hosting you again soon.Thanks

8/10 Good

Kaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

8/10 Good

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hsppy to recommend
Lovely hotel with nice restaurant and bar. Rooms were lovely and very quiet despite it being very busy when we were there.
Stayed 1 night in Dec 2022
Response from Annmarie - Front Office Manager on 20 Dec 2022
Thank you for your review,

8/10 Good

Leonie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Only down side was a musky smell
Response from Annmarie - Front Office Manager on 20 Dec 2022
Thank you for your review, I have housekeeping looking into the cause of the smell, thank you for bringing this to our attention.

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Not far from the centre of Gore.
Stayed 1 night in Nov 2022
Response from Annmarie - Front Office Manager on 3 Dec 2022
Thanks Catherine for your lovely review.

10/10 Excellent

Elizabeth, longniddry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room with everything we needed. Great dinner too
Stayed 1 night in Nov 2022
Response from Annmarie - Front Office Manager on 3 Dec 2022
Thanks Elizabeth for your lovely review

8/10 Good

Lloyd

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Clean and Quiet
Stayed 1 night in Oct 2022
Response from Annmarie - Front Office Manager on 11 Oct 2022
Thanks for your review

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family reunion
We came for a family reunion and everything was absolutely lovely.
Stayed 5 nights in Aug 2022
Response from Front Office Manager on 19 Sept 2022
Thanks for the review!

8/10 Good

David

Stayed 1 night in Sep 2022
Response from Front Office Manager on 20 Sept 2022
Thanks for the review

10/10 Excellent

deidre

Stayed 1 night in Jun 2022
Response from Front Office Manager on 25 Jul 2022
Thanks for your review

2/10 Terrible

Aaron

Stayed 1 night in Jun 2022

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My fav place!
Stayed 1 night in May 2022
Response from Front Office Manager on 25 Jul 2022
Thanks for your review

10/10 Excellent

Vaila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was quiet and clean
Stayed 1 night in May 2022
Response from Front Office Manager on 25 Jul 2022
Thanks for your review

10/10 Excellent

Andrew

Stayed 1 night in May 2022

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Denise

Stayed 1 night in Feb 2022

10/10 Excellent

Anne Maree

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The staff were amazing. The room was lovely and clean. Couldn’t fault anything. Would definitely stay again
Stayed 1 night in Feb 2022
Response from Michael Hartmann on 6 Feb 2022
Thank You for the lovely review of your time with us at The Croydon Lodge - we look forward to welcoming you back next visit.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Michael Hartmann on 6 Feb 2022
Thank You!

10/10 Excellent

jm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Aug 2021

10/10 Excellent

Jason

Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very pleasant experience
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So quiet and peaceful, stunning surroundings, staff were lovely and welcoming
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to catch up with relatives.
Clean and comfortable unit.
Stayed 1 night in Apr 2021
Response from paulm on 22 Apr 2021
Good Morning Linda, Thankyou for staying at heartland Croydon and that you enjoyed your stay. Kind Regards Paul Matheson General Manager