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Reviews of Country Inn & Suites by Radisson, Goldsboro, NC

3 out of 5

Reviews

8.2

Very good

Rating 10 - Excellent. 319 out of 822 reviews" "
Rating 8 - Good. 309 out of 822 reviews" "
Rating 6 - Okay. 109 out of 822 reviews" "
Rating 4 - Poor. 55 out of 822 reviews" "
Rating 2 - Terrible. 30 out of 822 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Latarra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Nancy

Travelled with family
The staff was exceptionally courteous, the facility was clean. The breakfast was great. Great place to stay anytime you’re in Goldsboro North Carolina.
Stayed 2 nights in May 2024
Response from Manager on 24 May 2024
Hello Nancy,We appreciate your kind words regarding our courteous staff, clean facilities, and great breakfast. We're delighted to hear you enjoyed your stay with us in Goldsboro, North Carolina. Thank you for acknowledging our efforts to provide a pleasant experience for our guests.

10/10 Excellent

Betty, Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so pleasantly surprised by how lovely our room was. Looked brand new! The desk clerk was very nice and checked us in quickly. So glad I picked this facility. I would certainly stay there again.
Stayed 1 night in May 2024
Response from Manager on 24 May 2024
Hello Betty,We are thrilled to hear that you enjoyed your stay at our hotel and found the room to your liking. Our team works hard to ensure a seamless check-in experience for all our guests. It would be a pleasure to welcome you back for another wonderful stay in the future.

6/10 Okay

Michele

Travelled with partner
Clean hotel. Room was very hot upon arrival.
Stayed 1 night in May 2024
Response from Manager on 24 May 2024
Hello Michele, We appreciate your feedback on our hotel's cleanliness. We regret any inconvenience caused by the room temperature and will look into this matter promptly. Your comfort is essential to us, and we thank you for bringing this to our attention for future improvements.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Manager on 25 May 2024
Hello Sharon,We are delighted to hear that you had a wonderful experience during your stay with us. We look forward to welcoming you back again soon for another exceptional stay!

8/10 Good

Linda

It was relatively quite and relaxing.
Stayed 2 nights in May 2024
Response from Manager on 14 May 2024
Hello Linda,We are pleased to hear that you found your stay quiet and relaxing. Our team strives to create a calm environment for all our guests to enjoy. Should you have any other feedback or need assistance in the future, please do not hesitate to contact us.

10/10 Excellent

Seanna

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from Manager on 14 May 2024
Hello Seanna,We are thrilled to hear that you thoroughly enjoyed your stay with us! We look forward to welcoming you back soon for another unforgettable experience.

10/10 Excellent

Joanne, Salt Lake City

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Easy to check in and out
Stayed 1 night in May 2024
Response from Manager on 13 May 2024
Hello Joanne,We are pleased to hear that you found our hotel to be clean and that your check-in and check-out experiences were smooth. Your feedback is greatly appreciated as we strive to provide excellent service to all our guests. If you have any further comments or concerns, please feel free to reach out to our management team directly.

10/10 Excellent

Dennis e

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from Manager on 6 May 2024
Hello Dennis e,We appreciate the time you took to share your feedback with us. Guest satisfaction is important, and we regret any inconvenience caused during your stay. Your comments are valuable, and we will share them with the team for future improvements. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 Excellent

Angel, Fredericksburg

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service and convenient to everything. Came for the weekend yo Busco Beach
Stayed 1 night in May 2024
Response from Manager on 6 May 2024
Hello Angel,We are delighted that you enjoyed our customer service and proximity to local attractions during your stay. Busco Beach is indeed a popular destination, and we are pleased to hear that you found our location convenient for your visit. Should you have any feedback or suggestions for your next stay, please feel free to reach out to our management team.

2/10 Terrible

Dionne

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Delayed check in because the key card didn’t work twice. Unpleasant greeting and no hot water in the shower. I guess you get what you pay for.
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Hello Dionne, We apologize if your check-in experience did not meet expectations and for any inconvenience caused with the key card and hot water. Your feedback is valuable for our improvement efforts. We strive to provide a comfortable stay for all guests.

2/10 Terrible

Christopher

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl at the front desk should not be in customer service she was extremely rude, unprofessional and unwelcoming . Sheets were dirty and had blood stains on them
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Christopher, We thank you for taking the time to share your feedback with us. We take all guest concerns seriously and have shared your comments with the appropriate team members for their awareness and improvement. Please be assured that we continually strive to provide exceptional service and accommodations for all our guests.

6/10 Okay

Dan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No ice ever. Charged for night we didn't stay.
Stayed 6 nights in Apr 2024
Response from Manager on 17 Apr 2024
Hello Dan, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Feel free to reach out to our management team directly to discuss your concerns further. Your satisfaction is important to us, and we hope to have the opportunity to better serve you in the future.

6/10 Okay

Alexcia

Stayed 2 nights in Apr 2024
Response from Manager on 6 May 2024
Hello Alexcia,We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address it.

6/10 Okay

alvin

Stayed 2 nights in Apr 2024
Response from Manager on 30 Apr 2024
Hello alvin,We appreciate you choosing to stay with us and hope you had a pleasant experience overall. It's important for us to know how we can improve, so please don't hesitate to contact us with any feedback you'd like to share. We value your input and look forward to welcoming you back in the future.

10/10 Excellent

Pearl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice quiet place!
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Pearl,We are pleased to hear that you found our hotel to be a nice, quiet place for your stay. We strive to provide a peaceful environment for all our guests to enjoy during their time with us. Thank you for sharing your feedback with us.

8/10 Good

Moohyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 11 Apr 2024
Hello Moohyun,We're thrilled to hear you had a great stay with us! If there's anything we can do to make your future visits even more enjoyable, please don't hesitate to reach out.

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean updated and modern
Stayed 2 nights in Apr 2024
Response from Manager on 9 Apr 2024
Hello Dwayne,We are pleased to hear that you found our hotel clean, updated, and modern. Your positive feedback is greatly appreciated as we strive to provide a comfortable experience for all our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

6/10 Okay

LaQuanna

Travelled with partner
Disliked: Staff & service, amenities
The shower was dirty. The bedding was dirty. The front desk attendant was not friendly at all. She was very short and dry she definitely shouldn’t have a role in customer service
Stayed 1 night in Mar 2024
Response from Manager on 7 Apr 2024
Hello LaQuanna,We apologize for any inconvenience and thank you for bringing this to our attention. Your feedback will be shared with the team for further review and improvement. Please feel free to reach out to our management team directly to address any further concerns.

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Mar 2024
Response from Manager on 5 Apr 2024
Hello Kelly,We're pleased to hear that you found your room to be clean during your stay. Our housekeeping team works hard to ensure all guests have a comfortable experience. If you have any more feedback or need further assistance, don't hesitate to reach out to our management team directly.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay
Stayed 2 nights in Mar 2024
Response from Manager on 27 Mar 2024
Hello Angela,Thank you for sharing your positive feedback with us. We are delighted to hear that you enjoyed your stay at our hotel. Our team works hard to provide a pleasant experience for all our guests. We hope to welcome you back in the future for another enjoyable stay.

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was renovated and clean. The staff not very friendly. We were told housekeeping would come after 3 nights there. We were there 4 nights and they never came to clean room.
Stayed 4 nights in Feb 2024
Response from Manager on 2 Mar 2024
Hello Debra,We appreciate your feedback on the cleanliness of our renovated property. We encourage guests to reach out to our team directly for any housekeeping requests during their stay. Your comments will be shared with our team for improvement.

8/10 Good

Teresa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The girl at check in made me stand there with my cane and in pain for her to talk on the phone with a friend about their food. And who ate what. Held her finger up indicating for me and our party to wait til she was finished.
Stayed 1 night in Feb 2024
Response from Manager on 29 Feb 2024
Hello Teresa, We apologize for any inconvenience caused during check-in. We will address this issue with our team to ensure prompt service for all guests in the future. Thank you for bringing this to our attention.

10/10 Excellent

JEFF

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello JEFF,We are thrilled to hear that you had a wonderful stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly. We hope to welcome you back soon for another exceptional experience!

10/10 Excellent

mark del

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounding area is a bit unsafe
Stayed 2 nights in Feb 2024
Response from Manager on 17 Feb 2024
Hello mark del,Thank you for taking the time to share your feedback. The safety and well-being of our guests is of utmost importance to us. We continuously work with local authorities to ensure a secure environment. We regret if you felt concerned during your stay and reassure you that our team is dedicated to ensuring a comfortable and secure experience for our guests.

8/10 Good

Dead

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Manager on 17 Feb 2024
Hello Dead,After checking out, I would like to express my disappointment with my recent stay at our hotel. The room was not as clean as expected, with dust and stains on the furniture. Additionally, the WiFi connection was very poor and inconsistent throughout my stay. I hope you can address these issues for future guests.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Try somewhere else.
Although the hotel appearance, both external and internal was in good shape, the physical location lent itself to unsavory personnel hanging around the property who appeared to be intoxicated and argumentative. Additionally, the front desk person appeared to have a boyfriend or friend who felt they needed to hang out at the front desk and socialize most the evening. I had to interrupt their personal conversation to ask whether the property had a laundry room for hotel guests, to which she abruptly replied "No" as if I was disturbing her converstion. Their county cleanliness certificate indicated an 87% rating. However, there are other competitors in the area which has 100% cleanliness and offer better facilities at cheaper rates....shop around.
Stayed 2 nights in Feb 2024
Response from Manager on 15 Feb 2024
Dear Guest, Thank you for sharing your feedback on your recent stay. We apologize for any inconvenience you experienced. Our hotel takes all feedback seriously and we assure you that this matter will be addressed internally. We appreciate your input and understand the importance of providing a pleasant experience for our guests. We hope you will consider staying with us again in the future for an improved experience.

4/10 Poor

James

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Never stay there again!!!!!!!!
Nose was a very big problem, water never got earm had to take a cool shower, staff was very unfriendly!!!!!!!!! Breakfast was 1 out of ten.
Stayed 3 nights in Feb 2024
Response from Manager on 9 Feb 2024
Hello James, Thank you for sharing your feedback. We apologize for any inconveniences you experienced during your stay. We appreciate your comments and will use them to improve our services. We strive to provide a comfortable and enjoyable experience for all our guests.

8/10 Good

Michelle

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello Michelle, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience and Better than Expected
I was very pleased in my one-night stay. The entire staff was nice, the hotel was clean, and looked relatively new. This was such a super pleasant surprise when budget hotels tend to offer budget items anymore. The hot breakfast and free cookies and coffee upon check-in reminded me of a nice hotel that wants to serve their clients. When in Goldsboro, I will stay here again.
Stayed 1 night in Jan 2024
Response from Manager on 31 Jan 2024
Hello Thomas, Thank you for sharing your positive experience during your recent stay at our hotel in Goldsboro! We strive to provide a clean and comfortable environment for our guests and we're glad to hear that you found our staff to be friendly and the hotel to be in good condition. We take pride in offering amenities like our hot breakfast and complimentary snacks to enhance our guests' stay. We look forward to welcoming you back on your next visit to Goldsboro.

10/10 Excellent

Latasha

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Manager on 9 Jan 2024
Hello Latasha,Thank you for your perfect rating! We are thrilled to hear that you had a wonderful stay with us. If there is anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Allen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Beautiful motel, great staff, rooms were amazing. Really clean
Stayed 2 nights in Dec 2023
Response from Manager on 30 Dec 2023
Hello Allen,Thank you for your kind feedback! We're delighted to hear that you found our motel beautiful and enjoyed your stay with us. Our staff takes pride in providing excellent service, and we're thrilled that it made a positive impact on your experience. We appreciate your acknowledgement of our clean and amazing rooms. We hope to welcome you back soon for another wonderful stay!

8/10 Good

Brandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Manager on 30 Dec 2023
Hello Brandi,We're glad to hear that you had a positive experience during your stay! We appreciate your support and hope to welcome you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out to us.

10/10 Excellent

Aleksander

Stayed 2 nights in Dec 2023
Response from Manager on 30 Dec 2023
Hello Aleksander,Thank you for choosing our hotel! We are thrilled to hear that you had a fantastic experience during your stay. We strive to provide excellent service to all our guests, and we're glad that we met your expectations. Should you have any further feedback or suggestions, please do not hesitate to reach out to us. We hope to welcome you back soon for another wonderful stay.

8/10 Good

Lexi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 23 Dec 2023
Hello Lexi, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

Linda E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 22 Dec 2023
Hello Linda E,We're thrilled to hear that you had a fantastic stay with us! We strive to provide exceptional service and it's great to know that we met your expectations. If you have any further comments or suggestions, we would love to hear from you. We look forward to welcoming you back in the near future!

8/10 Good

JEFF

Stayed 1 night in Dec 2023
Response from Manager on 10 Dec 2023
Hello JEFF,We appreciate you choosing our hotel for your stay. If there were any areas where we could improve, we kindly encourage you to reach out to us directly so we may address your concerns. We hope to have the opportunity to provide you with an even better experience in the future.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Clean Clean.
The room was so clean. No smelly carpet but nice vinyl flooring. Usual hotel breakfast with eggs and sausage. Juices, coffee, etc. but a very nice eating area. I would definitely stay here again in our travels
Stayed 1 night in Nov 2023
Response from Manager on 2 Dec 2023
Hello Brenda,Thank you for your positive feedback on the cleanliness of our rooms and the breakfast options provided. We are glad to hear that you enjoyed our well-maintained vinyl flooring and appreciated our breakfast spread. It would be our pleasure to welcome you back during your future travels.

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was really spacious and clean. Although it was next to a questionable motel, the hotel was safe. Having never stayed in Goldsboro, I felt safe. The only thing my partner doesn’t like was the availability of napkins but it wasn’t that serious
Stayed 1 night in Nov 2023
Response from Manager on 2 Dec 2023
Hello Morgan, Thank you for your feedback on the spacious and clean room. We strive to provide a safe environment for all our guests, and we're glad you felt safe during your stay. We appreciate your partner's feedback on the availability of napkins, and we'll take it into consideration for future improvements. Thank you for choosing our hotel in Goldsboro.

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Manager on 19 Dec 2023
Hello David, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom was very nice, clean big shower. Room and everything in looked nice and clean. Very reasonable price also!
Stayed 1 night in Nov 2023
Response from Manager on 25 Nov 2023
Hello Margaret,We are delighted to hear that you found our bathroom to be nice and clean, with a spacious shower. It's also great to know that you enjoyed the overall cleanliness of our rooms. We strive to maintain a high standard of cleanliness and offer competitive pricing. Thank you for your positive feedback!

8/10 Good

Joseph

Travelled with family
Disliked: Property conditions & facilities
Rundown Hotel
This hotel is rundown and needs a good cleaning. The rugs in the elevator were dirty, my bathroom had a bad smell. The wall where my bed was on, had visible beverage stains (someone tried to clean it, but did a lousy job). Breakfast was great the last time I visited. Now, just powered eggs (looked like a muffin) a biscuit and gravy.
Stayed 3 nights in Nov 2023
Response from Manager on 24 Nov 2023
Hello Joseph, Thank you for sharing your feedback with us. We appreciate your comments and apologize for any inconvenience you experienced during your stay. We strive to maintain a clean and comfortable environment and will address your concerns with the relevant teams to ensure improvements are made. We value your loyalty and hope to have the opportunity to welcome you back for a better experience in the future.

10/10 Excellent

Yahia

Stayed 2 nights in Nov 2023
Response from Manager on 22 Nov 2023
Hello Yahia,Thank you for rating our hotel! We appreciate your feedback and are glad that you had a positive experience during your stay. If you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back in the future.

10/10 Excellent

Marina

Stayed 2 nights in Nov 2023
Response from Manager on 29 Nov 2023
Hello Marina,We are delighted to hear that you had an excellent stay with us. We strive to provide exceptional service to all our guests and it is great to know that we succeeded in making your visit enjoyable. Please feel free to reach out to us if you have any further comments or concerns. We hope to welcome you back again in the future!

8/10 Good

ANNA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 7 Nov 2023
Hello ANNA,Thank you for sharing your feedback with us. We appreciate hearing about your experience, as it helps us improve our services. We apologize for any inconvenience you may have encountered during your stay and will address your concerns internally. We value your patronage and hope to welcome you back in the future for a better experience.

2/10 Terrible

Steve

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Nice
Stayed 2 nights in Oct 2023
Response from Manager on 29 Oct 2023
Hello Steve,Thank you for your kind review! We strive to provide excellent service and are glad you enjoyed your stay. We hope to welcome you back soon!

10/10 Excellent

James, Amaranth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Lots of dining options within easy driving but not walkable. The breakfasts were OK but nothing special. I was much the same each morning and identical to the Holiday Inn.
Stayed 4 nights in Oct 2023
Response from Manager on 22 Oct 2023
Hello James,Thank you for your feedback! We appreciate your kind words about our friendly staff. We apologize if our breakfast did not meet your expectations. We will take your comments into consideration for future improvements.

6/10 Okay

Marilyn

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Manager on 22 Oct 2023
Hello Marilyn,Thank you for your exceptional rating! We strive to exceed expectations and provide the best experience possible. We look forward to welcoming you back soon!

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Trash
It took three days for the housekeeping staff to dump my trash. I had extra trash from shopping. I let the front desk know three days in a row. I even went so far as to put the room trash on top of the extra trash, which I will mention was neatly stacked in a perfect rectangle. No trash was hanging out. It was very organized and just needed to be taken out. It took me placing an email to the management to get my trash. Dumped the day before I checked out And I stayed for five nights … the bedding had dirty foot prints on it. After my room was “cleaned”, the house keepers hair was in the bathroom sink and on my bed. It was truly an unfortunate experience, my son is stationed here, and I could feasibly be visiting quite frequently, it’s unfortunate that this will not be the hotel I stay at due to several reasons listed above.
Stayed 3 nights in Oct 2023
Response from Manager on 18 Oct 2023
Hello Heather ,Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

6/10 Okay

MIsty

Travelled with family
Breakfast was a bit sparse but it was not very busy.
Stayed 1 night in Oct 2023
Response from Manager on 14 Oct 2023
Hello MIsty ,Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.