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"Clean, tiny, gets the job done. For the price, great little place. Good to know - it is not next to the main Kushiro station, but it is next to Higata-Kushiro station. Trains come a few times a day, maybe check the schedule before booking. But shower is good, heat works. and we had no problems with the booking."

"Super staff, building may needs more love. "

"Good hotel, exactly as advertised. "

"Food was amazing! Breakfast and dinner were made from locally-farmed ingredients, and they looked like art on plate. Room was clean and comfortable. Owners were nice and friendly, and very hospitable. "

"Friendly helpful staff,but that was the best part: the hotel has a drab exterior with extremely dirty windows within a run down locale opposite a disused/derelict building. The inside was functional but uniformly tired and dated. Our room was clean enough but the bedding was stained, the sheets and towels were old and thin. A simple warm air blowing heater kept us comfortably warm (no aircon but not needed in late October). The water went cold after one shower but was hot again by the morning. I reported weak wifi and was given an in-room wired hub which worked; except that on both evenings the hotel’s internet connection dropped out repeatedly. We made do for a couple of nights but wouldn't consider returning."

"If you like a place in the middle of nowhere which can provide you privacy and natural environment, this is the place! It’ll take around 12-15mins driving from the nearest town for groceries and local restaurants. Wonderful place for real getaway."

"Service was wonderful. Person who checked us in was very understanding of my limitations in the Japanese language. His English was very good. Very welcoming atmosphere."

"The hotel parking was difficult to find, ended up parking in a city lot that cost a bit extra. It’s located on a busy road, so it lacks a proper arrival area. It’s close to restaurants and the main area of Kushiro. I thought the room was comfortable and the free breakfast decent."

"I very much enjoyed my stay at Smile Hotel. Everyone was nice and welcoming. If there was any issue or questions they would answer it. The buffet was breakfast only which was helpful and amazing. "