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"I stayed at this Hotel for a couple nights. All the staff I dealt with were very helpful and friendly. The room was spacious and the bed was very comfortable, but the decor needs refreshing. I had dinner in the Bar area on two occasions and the food was fantastic - well done to the Chefs. During the second night visit to the Bar, it was quite busy and there was only one operative doing everything (serving, making cocktails, clearing tables etc). I saw people including myself had to get up on several occasions to request for drinks or the bill. After I left the Bar, I went straight to the Front Desk and spoke with a Receptionist. On a positive note, the waiter operative was very friendly and did all that he could, so a massive well done to Roman. The location was fantastic and I would definitely consider staying again if I return to Krakow. Overall, it was a positive stay. "

"Great location, room modern and clean. Spoilt by constant noise. Walls paper thin, you can hear everything in the rooms next to you. "

"Just stayed overnight, very clean hotel opposite large shopping mall, very affordable beer and food in the restaurant "

"Yes breakfast was good had good choices."

"Lovely modern hotel and rooms are spacious and have modern and clean facilities. Small bar area but plenty of staff on hand and friendly, happy to help you with drinks and provide information on local transit. Breakfast was moved to a conference room on second day due to remodelling works in the restaurant, but still very well organised and plenty of choice."

"There was no hot water, The water was timid at best. Had to let shower run a while at a lower pressure to get it mildly warm to take shower. The shower temperature controller came off in my hand, It wasn’t securely fixed"

"I booked this hotel on the basis of it being slightly out of the centre and therefore quieter. However I had the worst night sleep of my life as there was an all night rave going on in the hotel (an organised event!) and I was on the first floor above it. The bed was literally vibrating from the bass and when I phoned down at 3.16am I was told by reception ‘there is noting we can do’. Awful, not what I expect from Hyatt."

"I would say this was more 3/4 star at best. Kitchen was limited with minimum utensils provided and barely any equipment. Air conditioning stopped working fortunately, the temperature was cool enough do could live without. Handle to the apartment intermittently locked. The location was excellent amd staff were friendly."

"Breakfast great, clean room, nice bed, had a good rest "