Holiday Homes in Gmassa

"The staff were friendly and always ready to serve. The location was good, the hotel provides a complimentary shuttle to market, however I found the drop off and pickup location not to be ideal. The hotel also offers a free pickup from the airport but doesn’t provide a free drop off to the airport, thought this is odd! Overall this hotel provided me with a good experience! "

"Absolutely beautiful property. The hotel is incredible and the staff is amazing. One of the nicest places I've ever stayed. The people were so friendly, shout out to Mohamed in the bar for pouring great cocktails and enhancing our experience. Would love to go back here again, it's a really special place. "

"Good family hotel : spent 6 days there with my family (8 & 11 YO kids) and we had fun. Food was great and the shuttle to Marrakesh a great bonus. I would recommend it for sure . "

"Room was very nice, clean, warm"

"Service was outstanding and entertainment was an added bonus with dinner!"

"Very mixed review, since some aspects were great and some not so much! the check-in was arduous, instead of just being told the truth that our room was not ready, and given a realistic time to come back, we were strung along and moved from place to place, it was very hard with kids after a long journey. The check-out was also lengthy and frustrating for no reason. The pool towel policy is pathetic, childish and frankly embarrassing. We couldn't work out where to get them from, where to change them, it was one of the annoying things about the holiday. Overall its a nice hotel, but being on the second floor with no lifts and young baby was very hard, terrible view of wasteland. But we made the most of the pools, waterpark etc. so we had a nice time overall. "

"This place was a dream…. We stayed in the domes and it was so beautiful to see the stars. The staff was so welcoming. The transportation was so quick and accommodating when we got lost. Thank you for such a wonderful stay. "

"Loved everything and every moment spent there. The staff the 3 bedroom unit was more than we expected. The shuttle service. Their Moroccan tea was delicious so was the La Pailotte restaurant was excellent with great food choices and reasonably priced. "

"Terrible service, a very transactional driven hotel with no sense for client satisfaction. I had booked a balloon service however I got sick the day of, and the hotel management instead of rescheduling my tour, decided to take my money with no option to reschedule. Front desk needs to be trained for better hospitality manners. At the end, I lost almost 300 dollars, and when I asked Mgmt if I could get a credit in the restaurant or spa, they refused. So the hotel, is more important to collect money rather than guests having a memorable experience. "