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"Clean rooms and bathrooms, decent breakfast and coffee, helpful staff. Overall if you stay without car it's a good hotel for the price. Lower rating due to CRAZY HIGH parking fees! £52 for 24h! Luckily we still got a old price as we booked before the hike. "

"Very welcoming staff and great breakfast"

"Excellent facilitiez but snacks expansive ains difficult to accès Hôtel breakfast excellent"

"Nice clean room, tv in room signal not good at times, staff friendly , good choice of food available both evening meal and breakfast. A small hiccup with food order in the evening but rectified when paid for."

"Yes the parking was convenient and free. The hotel is very well situated in the centre of Frome and the food was excellent."

"A good room with great shower. A great breakfast and we had a lovely time at the spa. "

"The staff were very friendly "

"Breakfast was OK, but nothing special "

"This hotel is not 5 star, it’s more like1 star. It’s very worn, poor quality furnishings and overall is extremely tired. I recently booked and when I arrived and saw the room refused to stay. The hotel wouldn’t refund or even make a gesture so do not book non refundable. I was allocated room 8 and it was like the worst B&B from the 80’s. The headboard was stained, the chair in the room dirty, cheap bed and plastic panels to look like marble in bathroom. The hotel is nothing like the images, inside or outside. "