Interior entrance

Reviews of Super 8 by Wyndham Gilman

2 out of 5
Super 8 by Wyndham Gilman
1301 S Crescent St, Gilman, IL

Reviews

7.4

Good

Rating 10 - Excellent. 67 out of 277 reviews" "
Rating 8 - Good. 104 out of 277 reviews" "
Rating 6 - Okay. 68 out of 277 reviews" "
Rating 4 - Poor. 20 out of 277 reviews" "
Rating 2 - Terrible. 18 out of 277 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Chad

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness
The Super 8 in Gilman has nothing super about it. The staff was nice enough, but the rooms are severely overpriced for the status of the rooms. I asked to move rooms once arrived due to uncleanliness. Carpets and sheets were dirty and stained. (Found what google classifies as a bedbug stain on our sheets) Drywall remnants were all along the baseboards. Spider webs with living spiders. Urine on the toilet, literal pools and drips. Nail clippings in the microwave cubby. Food/candy wrappers and dropped candy all along the bed frame. Dust everywhere and dingy must and mildew smell. And no elevator so if you’re traveling heavy and with kids, and stay on the 2nd floor, you have to lug all your luggage up a flight of stairs. I wouldn’t stay here again if they paid me to stay.
Stayed 1 night in May 2024

6/10 Okay

Tracey

Travelled with partner
I asked for a queen size bed. And I’m pretty sure it was a full sized bed. But other than that it was alright
Stayed 1 night in May 2024

6/10 Okay

edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Price is good. Safe. Bed was lumpy. Shower somewhat weak but water was hot
Stayed 1 night in May 2024

8/10 Good

Frank

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were old styled but comfortable.
Stayed 2 nights in May 2024

6/10 Okay

Nick

Business traveller
Disliked: Amenities
There was nothing bad about this hotel it's okay. You do get what you pay for. The woman who checked me in was very nice but also very busy, she was cleaning rooms, doing laundry, and doing the register seems like a lot to ask of one employee. Another employee arrived after I was checked in. No soap in the bathroom, no coffee cups.
Stayed 2 nights in Apr 2024

6/10 Okay

Michael

Business traveller, Travelled with partner
Disliked: Amenities
Says on website breakfast is offered. If you count Cereal and old bagels breakfast i guess it would be true. But for the price paid it was clean and quiet so still worth it.
Stayed 4 nights in Mar 2024

4/10 Poor

linda

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service
The heater for the room did not work so I had a little portable heater to heat the room. Otherwise everything else is fine
Stayed 1 night in Jan 2024

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Richard, Dixon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it was available on to my final destination.
Stayed 1 night in Dec 2023

10/10 Excellent

Danielle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A clean truck stop
Stayed 1 night in Dec 2023

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, property conditions & facilities
Near to the Interstate, but quiet. Trains ran through the night, but not obtrusive. Very clean; excellent breakfast.
Stayed 1 night in Nov 2023

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Lakasha

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude mean nasty attitude staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Raul

Stayed 2 nights in Oct 2023

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Pleasant staff. Great check in and parking. Location is perfect for us.
Stayed 1 night in Aug 2023

10/10 Excellent

MICHAEL, sumter

Liked: Cleanliness, staff & service, amenities
Clean with easy check in. Small breakfast provided.
Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Ok for no frills but not the best.
I’ve used Super 8 many times during the past 3 weeks while on a cross country road trip. I have come to expect clean, safe, comfortable rooms. This one served the purpose but did not measure up. The bed was comfortable and the staff was friendly but the window AC unit smelled very moldy when on so I did not use it. The sink trap also smelled very bad.
Stayed 1 night in Aug 2023
Response from Gary on 22 Aug 2023
We apologize for the inconveniences, thank you for giving us feedback. We will fix these problems and we hope to see you next time.

4/10 Poor

Sherri

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The property outside is unkept. Tall grass, a pile of gravel In parking lot. Theres a leak at the front door from the ceiling. Just dripping away. The smell when you come in is awful. The towels and sheets were stained so we went to the Dollar General (only store around) and bought sheets. If there were other options we would have left. It is run down and in need of new sheets, and towels at the very least. We would never consider coming back to that town or hotel.
Stayed 1 night in Jul 2023

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grear, friendly service!
We had a block of room reserved for a wedding. Our hosts allowed everyone to check in early. what a great help!
Stayed 1 night in Jun 2023
Response from Gary on 22 Aug 2023
Dear Gerald,We hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for the exceptional hospitality you extended to us during the recent wedding event at your hotel.The early check-in arrangement you organized for our group was not only unexpected but also greatly appreciated. Your willingness to accommodate our guests ahead of schedule made a significant difference in ensuring a smooth and stress-free experience for everyone involved.Your thoughtfulness and flexibility truly set the tone for the entire wedding weekend. Knowing that our guests could settle in comfortably and prepare for the festivities without any hassle contributed to the joy and happiness of the occasion.We were not only impressed by the quality of service your hotel provides but also by the personal touch you added to our celebration. It's evident that you and your team go above and beyond to create memorable experiences for your guests, and we are grateful to have been recipients of your kindness.The wedding was a beautiful and heartwarming event, and your contribution played a significant role in making it so. Your dedication to ensuring our guests' comfort did not go unnoticed, and we are truly thankful for it.Once again, thank you for going the extra mile and making the wedding weekend even more special. Your hotel and staff have left a lasting impression on us, and we will gladly recommend your establishment to others seeking exceptional hospitality.With warm regards,Gary PatelSuper 8 Gilman, Illinois

8/10 Good

Rebecca

Stayed 1 night in Jun 2023
Response from Gary on 22 Aug 2023
Dear Rebecca,We hope this message finds you well. We wanted to take a moment to express our sincere appreciation for your recent stay with us and for taking the time to share your positive feedback.Your generous rating and kind words mean a great deal to us. We are thrilled to hear that you had an enjoyable experience during your time at our hotel. Our team strives to create a welcoming and comfortable environment for all our guests, and your feedback serves as a motivating reminder that our efforts are being well-received.We're delighted that you found our accommodations and services to your satisfaction. It's our constant endeavor to provide the highest level of service, and your feedback encourages us to keep up the good work.Should your travels bring you back to our area, we would be honored to host you once again. Please don't hesitate to reach out to us if you have any special requests or if there's anything we can assist you with in the future.Thank you once again for choosing to stay with us and for sharing your positive experience. Your feedback is a valuable source of inspiration for us, and we look forward to welcoming you back for another great stay in the future.Warmest regards,Gary PatelSuper 8 Gilman, Illinois

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

George

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property is nice and clean Room was nice and clean Bed was good But there’s a train track and every time a train would pass by it will blow its horn, loud horn and more that once at a time , we stayed one night only and we heard that train 4-5 times,really late and really early, this is the only bad experience I had at this hotel Breakfast included was not really appealing, but that’s just me Staff was nice at check in
Stayed 1 night in May 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Vicki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, comfortable bed and pillows, washable bedspread. Frig worked. What I didn't care for was that there is no light by the desk however I fixed that by moving the standing lamp from across the room. I'm in a one bed room--the space where the other bed would be is just a vacant space--would be nice to have a chair & ottoman. But that's just being picky--the room was nice and the owner/operators were very nice and accomodating. Excellent parking, park bench out front is a nice touch.
Stayed 1 night in Apr 2023
Response from Gary Patel on 6 Apr 2023
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

8/10 Good

Harold

Liked: Cleanliness
Stayed 1 night in Apr 2023
Response from Gary on 3 Apr 2023
Thank you Harold for your kind words! We're glad you're happy with our service.

6/10 Okay

Karen

Stayed 1 night in Feb 2023
Response from Gary Patel on 17 Mar 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
If have other options, take them.
Had to ask to get bfast supplies refilled no one really monitored that. Came into room prior to checkout with master key to see if we were checking out. Called prior to checkout time one day to see if we checking out.
Stayed 2 nights in Jan 2023

8/10 Good

Neftali

Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Very Basic
The room was clean but it's a noisy area from trucks and trains. The room was in need of carpet and repaint. The bathroom is pretty small and not very useful. Bottom line is there aren't alot of choices in this area so I'm not sure you can do any better.
Stayed 3 nights in Nov 2022

6/10 Okay

Marsha

Travelled with partner
Disliked: Amenities
This hotel needs updated! The heat and A/C unit is very loud. There was a few damaged things in our room as well! Hot tub has some issues with draining and seems to have a froth build up! Thinking the jets need cleaned!!
Stayed 1 night in Oct 2022

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water smelled like rotten eggs
Stayed 1 night in Sep 2022

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service
Ok for the price point. Train tracks 1000 yards away can be noisy to light sleepers but didn’t bother me and not hotel’s fault.
Stayed 2 nights in Sep 2022
Response from Raj Patel on 13 Sept 2022
Thank you very much

8/10 Good

Beatriz

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Outdated hotel
The hotel is very outdated
Stayed 2 nights in Sep 2022
Response from Raj Patel on 13 Sept 2022
I am sorry to hear that but we are working to do remodel .Thank you

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard Super 8 with very helpful staff.
Stayed 1 night in Aug 2022
Response from Raj Patel on 13 Sept 2022
Thank you

4/10 Poor

Danielle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had food left in the fridge, the white lamps had stains on them, burnt out light bulbs, and and overall odor.
Stayed 2 nights in Aug 2022
Response from Jay Patel on 20 Aug 2022
Thank You For Taking Time For Your Feedback Sorry For Food Left for Previous Guest We will Let the house keeper know never happen again thank you for our Attention.

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2022
Response from Jay Patel on 20 Aug 2022
Thank You For Your Feedback.

8/10 Good

David

Stayed 1 night in Jul 2022
Response from Jay Patel on 20 Aug 2022
Thank You For Your Feedback.

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value! Clean rooms. Ample parking for our large RV. Our room even had a useful dinner table that enabled us to comfortably eat our dinner. We will definitely stay again if in the area.
Stayed 1 night in Jul 2022
Response from Jay Patel on 20 Aug 2022
Thank You For Positive Feedback Appreciate your Feedback.

8/10 Good

Marsha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty decent room! It does need some updating!! Not much for the Continental breakfast!!
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Friendly staff, clean, quiet. A bit dated, but great for a quick stay.
Stayed 1 night in May 2022

10/10 Excellent

Gary, Sullivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access was easy. Room was clean.
Stayed 1 night in May 2022

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Stopped to get a shower and a few hours sleep. Easy check in. Clean room. Would recommend for similar needs.
Stayed 1 night in May 2022