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"Friendly staff, clean room, good breakfast"

"The property was clean. Staff was responsive and helpful answering any questions. My only issue is personal. I have a sore back from a previous injury. That being said, the mattress was not the best. Overall it was a good experience though."

"We did not see a pool"

"Very helpful stuff and good breakfast "

"Heard dogs barking. No big deal. Would bring my pets here. "

"Good location and great breakfast."

"Love that place. Does need a little sprucing up. Staff great and accomodating "

"Great dinner, nice room. Only complaint is that none of the 3 elevators would come to the 6 floor in the morning. It was a long walk with our baggage."

"What a lovely room and building. Really enjoyed this hotel. However, the neighborhood outside the hotel was very sketchy and clearly there is an issue with drug addiction in the area. I ate at the restaurant within the hotel and went to and from my car in the gated lot. I enjoyed many other towns in the Berkshires, but Pittsfield was not one of them. Wish this hotel was in a different city, as I would love to stay there again. "