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Reviews of Expat's Nook Beach Resort

3 out of 5
Expat's Nook Beach Resort
527 Jalan Tanjung Bungah, George Town, Pulau Pinang

Reviews

6.6
Rating 10 - Excellent. 4 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 3 out of 10 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Stayed 18 nights in Jan 2020

4/10 Poor

Louis, Singapore

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Hotel room is very smelly and old furniture. Hot shower not working at night. Sea view is amazing. Couldn’t check in thru the counter as the room is managed by Expedia.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in excellent location was a amazing hotel our room was amazing the balcony was fantastic. Service was great staff where very helpful and could not do enough to make our holiday amazing.
Stayed 10 nights in Jul 2019
Response from Dian on 3 Aug 2019
Thank you so much for your awesome review. We will try our best to serve our future guests to their complete satisfaction. Thanks once again.

2/10 Terrible

Vhs

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No proper location and details . Bestsheets not change . Disappointed . The name of the property is not as stated as advertised. The room smell . And no security and proper check in.
Stayed 1 night in Jul 2019

10/10 Excellent

Anishah

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All perfect .just need to improve the tab in the bathroom ☺️
Stayed 1 night in Jun 2019
Response from Koan on 17 Jun 2019
Thank you very much for your kind review. We have taken your comment seriously and it is fixed already.

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Room arangemant
Stayed 2 nights in May 2019
Response from Expat's Nook on 2 Jun 2019
Thank you very much for your kind suggestion.

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities
The service is excellent. But the room need maintanence. Especially the bath room.
Stayed 1 night in Apr 2019
Response from Diwan on 29 Apr 2019
Extremely sorry for the inconvenience . Thank you very much for your remarks. The issue has been resolved already.

2/10 Terrible

Rangopang, 香港

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
訂這公司只會銷毀你的假期。這是一家分租天堂海灣酒店（rainbow paradise beach resort）的公司。全是騙人的房內什麽都沒有，亦沒有人做清潔，空調壞了無人維修，每晚開窗睡覺，不能用酒店的停車場及所有設備因為你不是酒店客戶。這事情我覺Expedia及rainbow paradise都有責任。一個付責任的公司應該查清楚參加的公司不要有錢賺便不考慮我們的生死。而這酒店亦不應該給這些公司存在。照我了解掛在他酒店的不止一家同樣的公司。這個中秋假非常難忘。請大家訂酒店小心。
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt feriested
Fantastisk sted med fantastisk service 24 timer i døgnet.
Stayed 10 nights in Jun 2019
Response from Shaykh on 6 Jul 2019
Thank you so much for your time to give us a wonderful review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lampu terlalu dim..kena pasang lebih lampu yg terang..peti sejuk terlalu kecil..
Stayed 1 night in Jun 2019
Response from Koan on 9 Jun 2019
Beloved guest, Thank you very much for your kind review. We will look into those matter seriously. In terms of the refrigerator, it takes an hour to cool down your food at your choice because it's an automated system. Warmest regards, Expat's Nook @ Rainbow Paradise