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New Alexander

3.0 star property
Perfect blend of comfort and convenience at this central hotel, with a welcoming bar and historic Piazza Acquaverde steps away.

Choose dates to view prices

New Alexander, near the Christopher Columbus Monument, offers in-room WiFi and a cozy bar. Multilingual staff provide excellent service. Practical amenities include luggage storage, an elevator, continental breakfast options, and express check-in for smoother arrivals.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Bar
The current price is NZ$195
includes taxes & fees
27 May - 28 May
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About this property

New Alexander

  • Hotel near Christopher Columbus Monument
  • Located close to Piazza Acquaverde and Galata Maritime Museum, New Alexander provides a bar. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Continental breakfast (surcharge), self-parking (surcharge) and a TV in reception
    • Multilingual staff, a 24-hour front desk and luggage storage
    • A lift, a front desk safe and smoke-free property
  • Room features
  • All guest rooms at New Alexander offer thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.
  • Extra amenities include:
    • Cots/infant beds and travel cots
    • Bathrooms with showers and bidets
    • 28-inch flat-screen TVs with digital channels
    • Heating, daily housekeeping and desks

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Exterior detail
B&B HOTEL Genova Principe
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  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
8.6 out of 10, Excellent, 1,000 reviews
The price is NZ$272
includes taxes & fees
7 June - 8 June
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are available for EUR 15 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately EUR 7 for adults and from EUR 5 for children
  • Covered self-parking fee: EUR 20 per night (in/out privileges)
  • Nearby parking fee: EUR 20 per day (262 ft away)
  • Crib (infant bed) fee: EUR 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Alcohol is not permitted at this property

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is New Alexander pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at New Alexander?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at New Alexander on 27 May 2026 start from NZ$195, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at New Alexander?

Self-parking is available for EUR 20 per night.

What time is check-in at New Alexander?

Check-in start time: 2 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at New Alexander?

Checkout is at 11 AM.

Where is New Alexander located?

Located in Centro Est, this hotel is steps away from Christopher Columbus Monument and Piazza Acquaverde. Galata Maritime Museum and Royal Palace are also within 10 minutes. Genoa Piazza Principe Station is only a 4-minute walk and Genoa Via di Francia Station is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

7.2

Cleanliness

7.2

Location

7.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 51 out of 241 reviews
Rating 8 - Good. 93 out of 241 reviews
Rating 6 - Okay. 56 out of 241 reviews
Rating 4 - Poor. 22 out of 241 reviews
Rating 2 - Terrible. 19 out of 241 reviews

Reviews

Verified

8/10 Good

John

Liked: Cleanliness, staff & service
great location for convenient access to the port and cruise line. Friendly helpful staff.
Stayed 1 night in Oct 2025
Verified

8/10 Good

John

Good location for cruise access. Good value.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service
Arrived to the location from train station. Needed to visit the cruise terminal and the hotel was a perfect distance from train station and cruise terminal to be able to walk to either. The location seemed alot nicer in the pictures.
Stayed 1 night in May 2025
Verified

6/10 Okay

Mikael

Liked: Cleanliness
We only stayed for a night before going south. Close to trains and busses but I wouldn’t stay for more than one night. Nice staff and clean facilities, breakfast were really simple but tasted ok.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Song-Fang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for transportation.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the staff were very helpful with communication through expedia.. wonderful!! Thank you.. very clean.. great.. the only problem was elevator does not match room.. so you have to walk one flight up or down. But everything else great! Thank you!
Stayed 1 night in Oct 2023
Verified

6/10 Okay

joao markus

Disliked: Cleanliness, amenities, property conditions & facilities
The room wasn't very good, and the service wasn't good.
Stayed 1 night in Nov 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place not too far from port area.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Lijing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful and lovely hotel!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Susanne

For a cruise tripp perfekt
Stayed 1 night in May 2025
Verified

4/10 Poor

Linda

Liked: Cleanliness
No one spoke English and very very rude when I suggested using translate app. They charged 7 euros for breakfast that did not look very good. I had 2 cups of coffee and a glass of oj for 7 euros. Location was good for us but nothing else was. Would not stay here again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

andre

3mon from cruise ship in old port…nice old hotel renovated..good breakfast…personnel friendly…not luxury but very convenient!!!
Stayed 1 night in May 2023
Verified

6/10 Okay

hans

Time to update this hotel
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vestiges of 1970's design, lots of hot water, friendly staff.
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Lijing

Liked: Amenities, property conditions & facilities
Excellent
Stayed 3 nights in May 2024
Verified

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Place is really nice but the area does not feel safe
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Silvio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth the money. Better to do an AirB&B
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Isnardo

Ok
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Michael

Disliked: Property conditions & facilities
The area around the hotel was not the best in terms of feelings and looks. It looked real shady and we did not feel safe walking around. The hotel itself wasn't that great either. We had someone randomly knock on or door around 11;30pm and did not answer back when I asked, "who is it?" The room was musty and moldy in smell. I would not recommend staying here. The breakfast provided in the morning was the highlight of the stay here.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities

So-so

+ near railway station + good price - not so clean - old rooms - not so safety district
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Lukas

Disliked: Cleanliness, property conditions & facilities
Very old rooms that felt a bit dirty. The area seems fine and its nice that its close to the railwaystation. Staff is okay. Very loud, could hear everything from outside and the hallway.
Stayed 2 nights in Mar 2024
Verified

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Filthy old and uncomfortable.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Stanislav

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
An overpriced hotel near the bus station, train station, and a cruise terminal. Dodgy area around with homeless/strange individuals loitering around the hotel entrance. The elevator won't fit one person. Front desk was helpful, cleaning personnel needs training and stricter supervision.
Stayed 1 night in Sep 2024
Verified

4/10 Poor

kevin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not very clean and didn't seem to safe
Stayed 1 night in Sep 2023