4/5 - Good
Verified traveller
The airport train from Gatwick to Paddington is very expensive (£19 one way)!!

Nice and close to Gatwick South Terminal
Reviewed on 3 Nov 2025

All good , stay , sleep , help 5 star +
Reviewed on 3 Nov 2025

It’s always a real treat staying at the Sofitel. Rooms are spotlessly clean, the mattresses, duvet and pillows are luxurious, check in and check out are effortless. Love it!!
Reviewed on 2 Nov 2025

The room was fairly clean, shower was a lil dirty and seemed to backup. Kitchen had everything we needed. Bed wasn't too comfy, we both left with our backs hurting. Bed extremely squeeky...just to sit down and get back up. In all fairness, we had a fairly pleasant stay, thank you
Reviewed on 29 Sept 2025

Space doesn't allow to write all that I wish, but we had trouble with the air conditioning (we were never able to control the in-room unit), we had trouble with communication (hotel staff saying they would do something but didn't; restaurant being closed one night with no warning), property amenities ...
Reviewed on 13 Oct 2025

The apartment needs renovation. Limited number of parking spaces and thus we need to park at Crown Plaza Hotel and walk back to the apartment. If need to do laundry, need to use the shared washing machines. However, one is broke and another isn’t connected with water supply.
Reviewed on 15 Sept 2025
The airport train from Gatwick to Paddington is very expensive (£19 one way)!!
Gatwick is a decent airport. So pleased it has several hotel options onsite.
Good fast shuttle between terminals
Your feedback survey just goes on and on. It's too much
