6/10 Okay
Kim J.
21 Aug 2025
Liked: Check-in, communication, location, listing accuracy
Disliked: Cleanliness
The property is a new build, lots of room and bedrooms and it was really spacious.The biggest PRO, was they had a lot of games, so when we came back for the day we could play family games before bedtime, which was fun!We were there for a quick 2 night trip for our granddaughters birthday. I would give a higher star rating but the first night we, found a leak in the downstairs bedroom ceiling dripping right on the bed. The leak was due to the main bathrooms toilet bolts not being tightened. So my SIL fixed the leak, we mopped up the floors and put fans on the floor. The bed was soaked, so we couldn’t use that room. My second complaint is that they need a new house cleaner. That is my biggest irritation. I expect the houses we rent to be clean. Not just surface clean. And because the house is new, it gives that feeling of clean, but when you start looking it’s not. The fridge smelled horrible and the floors needed to be vac/swept better. I attached a pic of the tub in the master bath (Yuck) it doesn’t give much confidence in the quality of cleanliness in the house. And one thing I found really odd for the house was the quality of the bath towels…they were paper thin and cheap, not what you would expect for this type of rental.If we were going to stay longer, and not just basically sleeping there while we were visiting Dollywood and area I would have asked for a cleaner to come back out.
Kim J.
Stayed 2 nights in Aug 2025