Breakfast, lunch, dinner served; Regional cuisine, al fresco dining

Reviews of ATLAS Posthotel

4 out of 5
ATLAS Posthotel
Marienplatz 12, Garmisch-Partenkirchen, BY

Reviews

7.8

Good

Rating 10 - Excellent. 109 out of 394 reviews" "
Rating 8 - Good. 173 out of 394 reviews" "
Rating 6 - Okay. 65 out of 394 reviews" "
Rating 4 - Poor. 25 out of 394 reviews" "
Rating 2 - Terrible. 22 out of 394 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Ghannaj Kotaibah on 1 Oct 2023
Thank you for taking the time to rate us

10/10 Excellent

Jonica J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
The Atlas Hotel is probably one of the cleanest hotels I have ever stayed in. I would stay there again.
Stayed 2 nights in Jul 2023
Response from Ghannaj on 6 Aug 2023
Liebe Jonica,ganz lieben Dank für das schöne Lob. Besuchen Sie uns bald wieder!Das Atlas Post Hotel Team

10/10 Excellent

Felipe

Stayed 1 night in Jul 2023
Response from Ghannaj on 6 Aug 2023
Vielen herzlichen Dank. Gerne wieder !

10/10 Excellent

Maximillian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I was surprised with how nice this hotel was. The reviews were not always good but my experience was fantastic. 2nd story rooms looked newer but in a classic style. I will certainly consider staying here again!
Stayed 1 night in Jun 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the old world charm.
Stayed 3 nights in Mar 2023

10/10 Excellent

Lidia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 3 nights in Dec 2022

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Garmisch overnight
We were put in the apartments. It was raining and required walking in rain and difficulty parking. The next day upon checkout we were told we could have stayed in hotel IF I HAD ASKED. Should have been asked by reception!
Stayed 1 night in Oct 2022
Response from Ugrasan on 15 Oct 2022
Dear Guest,First of all we would like to thank you for your review.We ask for your understanding that parking in the center is not always easy and we apologize for the inconvenience.

10/10 Excellent

RICHARD

Stayed 2 nights in Sep 2022

8/10 Good

Mark

Stayed 1 night in Sep 2022
Response from ugrasan on 15 Oct 2022
Dear Guest,Thanks for your review

6/10 Okay

David

Liked: Cleanliness
Disappointing
I have stayed in this hotel several times beginning in 2009. It used to be a wonderful place, but it has gone down drastically in the last few years. During my recent stay I usually had to wait for someone to show up at the front desk, one time for 20 minutes! This was during hours when the desk was advertised as being manned. There are directions to call a number if no one was at the desk, but no one ever answered. Breakfast was adequate, but it used to be spectacular! The German restaurant has been replaced by a pizzeria. It is quite good, but the German restaurant was really special. I really doubt that I will stay here again. Having said all that, I will give one complement: the staff was very helpful in retrieving an item which I left in a taxi.
Stayed 2 nights in Sep 2022
Response from Ugrasan on 15 Oct 2022
Dear Guest,First of all we would like to thank you for your review.We apologize for the inconvenience at check-in, unfortunately sometimes it happens that we have to leave the reception and we are with guests in the hotel or in the apartments. I ask for your understanding.Thank you for the nice compliment, maybe we'll get another chance and may continue to welcome you as our guest since 2009

8/10 Good

Michael

Liked: Cleanliness, room comfort
Short stay
Very short stay, nice quiet room, in old traditional annex residence. There could have been a bit more attention to guests at breakfast, but we got by Otherwise excellent.
Stayed 2 nights in Aug 2022
Response from Ugrasan on 15 Oct 2022
Dear Guest,First of all, thank you for your review.We will take the point to heart to make you happier next time

10/10 Excellent

ZOUHAIR

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and courteous. Meftah (the receptionist) was very professional, polite and helpful. with a smile. Thank you for a great service. Property in nice and the room are a cabin style just elegant.
Stayed 4 nights in Aug 2022
Response from Ugrasan on 15 Oct 2022
Dear Guest,First of all, thank you for your review.we would be very happy to welcome you again.

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in one of the Annex apartments. No A/C so had to keep windows open; noisy bar across street a bit annoying. Don’t think it would be a problem in cooler weather with closed windows and bar patrons inside the bar. But overall great location in center of town. Staff very helpful
Stayed 2 nights in Aug 2022
Response from Ugrasan on 15 Oct 2022
Dear Guest,First of all, thank you for your review.We apologize for the inconvenience. If you give us a second chance, we would be happy to welcome you at the hotel, it's much quieter here.Thank you for your compliment

10/10 Excellent

Von, Beaver Bay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for the price and location!
Stayed 1 night in Aug 2022
Response from Ugrasan on 15 Oct 2022
Dear Guest,Thanks for your review

6/10 Okay

Rodney

I didn’t realise it was ground floor apartment away from hotel there were people hanging about outside on the street all the time
Stayed 2 nights in Jul 2022
Response from Ghannaj Kotaibah on 14 Aug 2022
Lieber Kunde, vielen herzlichen Dank für Ihre tolle Bewertung. Es freut uns sehr zu lesen, dass es Ihnen bei uns gefallen hat. Gerne begrüßen wir Sie erneut bei uns oder in einem unserer Schwesternhäuser in unmittelbarer Nähe. Erkundigen Sie sich gerne auch über das ATLAS Grand Hotel- . Bis dahin wünscht Ihnen das gesamte Team eine schöne Zeit. Ihr ATLAS Post Hotel Team

10/10 Excellent

charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable apartments
We've stayed here before but never in the apartments. Didn't know they were there. We were very impressed with the amount of space. The rooms are comfortable. Wish we would have had more than one night. Will definitely stay here again the next time in town.
Stayed 1 night in Jul 2022
Response from Ghannaj on 26 Jul 2022
Dear customer, thank you very much for your great rating. We are very pleased to read that you enjoyed your stay with us. We would be happy to welcome you again with us or in one of our sister houses in the immediate vicinity. Feel free to inquire about the ATLAS Grand Hotel- . Until the whole team wishes you a nice time. Your ATLAS Post Hotel team

8/10 Good

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartments are laid out nicely and breakfast was good. The apartment on the top floor of building 7 has no WiFi in most spots--the router seems to be located on the first floor. Also the bathroom didn't have a door (by design). Only one window is reachable and there is no air conditioning, so it got quite warm in there.
Stayed 1 night in Jul 2022
Response from Ghannaj on 19 Jul 2022
Lieber Kunde Vielen Dank, dass Sie sich die Zeit genommen haben, uns zu bewerten

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast and helpful staff.
Stayed 2 nights in Jun 2022
Response from Atlas Posthotel on 27 Jun 2022
Dear guest, thank you for your rating. We hope to see you again and wish you all the best

2/10 Terrible

Walter

Disliked: Staff & service, property conditions & facilities
The hotel was actually closed when I arrived. They had to put me in an apartment. I should have asked for my money back in reality.
Stayed 2 nights in Feb 2022
Response from Ghannaj Kotaibah on 19 Feb 2022
Dear Mr. Welch, Thanks for your review Unfortunately, you have not booked a hotel room with us You have booked a comfort apartment in the annex building If you want, I can offer you a hotel room in our main building, but you have to pay the defrens Kind regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite COVID restrictions all worked out just fine.
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

I tried several times to cancel the request between Expedia and the hotel and they don’t respond. T
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Stayed 3 nights in Dec 2019

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

2/10 Terrible

Christa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water!
Parking was great and the hotel is in the middle of town with easy access to shopping and dining. Had no hot water at all. Complained. Problem was not solved. It seemed as they had problems with this for a while. We had a long day and were looking forward to a hot shower. It was horrible!
Stayed 1 night in Nov 2019

8/10 Good

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located. Easy to walk to great restaurants. Parking was a bit of a pain. You park in a public lot a short distance away. The hotel is a beautiful old hotel that has been fully updated.
Stayed 3 nights in Sep 2019

6/10 Okay

Johannes C.

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Condition was slightly rundown. Parking situation terrible. Breakfast was so so.
Stayed 1 night in Sep 2019

8/10 Good

Traveler, Washington DC

Travelled with family
Historical old facility, convenient and walking distance to the town square and transportation
Stayed 2 nights in Aug 2019

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint
We typically stay here every year for one night before we head to Italy. The location is great since it’s right downtown
Stayed 1 night in Aug 2019

8/10 Good

Alhossain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dream holiday in the German Alps
Excellent location in excellent ambience and atmosphere of Old German Alpcity The breakfast was excellent and the room was very clean
Stayed 2 nights in Aug 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Garmisch
Great location next to stops for city and Zugspitz bus. View is awesome. Shower is a bit small but still was very happy with our stay. Also had dinner at the restaurant which was very good.
Stayed 2 nights in Aug 2019

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, center of Garmisch
Excellent location in the center of Garmisch! Stayed in one of the apartments. Comfortable, spacious with views of the mountains! Great breakfast buffet! Good value for the money
Stayed 2 nights in Jul 2019

8/10 Good

Eugen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 2 nights in Jul 2019

8/10 Good

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly quaint hotel dating back more than 300 years. Allow yourself to be transported back in time in a charming Bavarian posting house which has retained all character.
Stayed 4 nights in Dec 2018

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great town to visit and the Atlas Posthotel was in a perfect spot to enjoy it all
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Location is great. Hotel is very old. Room doors and locks need to be upgraded. Breakfast buffet was adequate but for Germany I had expected better. There were no alternatives to milk and service was spotty.
Stayed 2 nights in Nov 2018

10/10 Excellent

Harald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atlas Posthotel.
A great location. Hotel staff were very friendly and helpful. The breakfast was good. We had pizza at the restaurant for lunch and was very good. We would return to this hotel.
Stayed 2 nights in Oct 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Liked the history of the place. Also liked the location (center of town).
Stayed 3 nights in Sep 2018

10/10 Excellent

Carmen, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location of the hotel was perfect!
Stayed 1 night in Aug 2018

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice area
Nice room and close to city square. You will need to pay in Euros to reserve your room. Don't expect a smile from the staff here. All business.
Stayed 1 night in Jun 2018

8/10 Good

Gene, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming old hotel, The restaurant has lost the charm it once had.
Stayed 1 night in Jun 2018

10/10 Excellent

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place
Great hotel, awesome location
Stayed 1 night in May 2018

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
is a really good place to stay while in Garmisch...
Stayed 2 nights in May 2018